Altse Technologies BPO Services Chennai www.altsetech.com : Quality Analyst Inbound Domestic Process

[Admin]

Altse Technologies BPO Services is an equal opportunity company providing BPO & Call centre (Customer service) jobs. Every employee of the organization will have a challenging job to play and perform. Performance is monitored to reward and relish the employees. Altse Technologies is a young organization that believes in long-term relationship with their employees. We are looking for young and dynamic employees for our our BPO, Call Centre, Web related services and KPO jobs to grow with the company and keep the company young for many years.

We understand the contribution of employees for the company’s prosperity and hence we provide them with attractive remuneration, welfare measures and a good working atmosphere. This installs a sense-of-belonging with them. Altse Technologies has a friendly work culture with flat levels of hierarchy. Our employees are entitled to a variety of incentives which are performance based and are in addition to the fixed compensation structure thereby motivating the employees to perform aggressively to the best of their capabilities.
http://www.altsetech.com/careers.html

Current Openings
** Team Leader
** Advisors (Outbound)
** Customer Support (Inbound)
** Quality Analyst for Inbound Domestic Process
** Receptionist
** Floor Trainer
** Tele. Calling executives (Outbound)

Address:
Plot 68,1st Main Road,
MGR Nagar, Mathura Mettupalayam, Puzhal Post,
Chennai , TN - 600 066, INDIA.

[Guest]

Satish Behera.
Email : satishbehera22 AT yahoo.com
Knowledge of :
- Finance Management.
- I.T. Management.
Experience in I.T. :
- Operating Systems : MS-Dos, Windows 95/98/NT/2000/XP.
- Language : C++ & .NET
- Technologies : HTML, JavaScript.
Knowledge of :
- LAN Administration. (Microsoft)
- Software and Hardware Troubleshooting
EXPERIENCE
D.A.T.E. Engineering Education.
Processing Officer June 2008 – January 2010.
Achievements :

- Handling the Account Department.
Details : Collection of fees, paying salaries to employees and looking after daily expenses.
- Coordinating with Faculties.
Details : Solving their problems, giving them batch schedule.
- Coordinating with students.
Details : Solving their problems, providing them notes, giving them lecture timing.
- Coordinating with Marketing Department.
Details : Discussing points related to marketing, looking after marketing expenses, giving them the suggestion related to marketing.
EDUCATION
Passed T.Y. BCom From Mumbai University 2010-2011
Passed H.S.C. From Mumbai University 2004 – 2005.
Passed S.S.C. From CBSE Board 2002 – 2003.
Technical Qualification
Diploma in Computer Software & Technologies.
Typing Speed 40 wpm
STRENGTHS
- Organizing & prioritizing work in manner so that Service Level Agreements are met with.
- Achievement oriented with excellent People Management Skills and an ability to manage change with Ease.
- Proven strength in problem solving, coordination and Analysis.
Achievements
- Boosted staff morale and improved efficiency of teamwork.
- Enhanced management team productivity by organizing monthly meetings where accomplishments, problems and improvements were discussed.

[Guest]

RESUME
Name : Shah Mohammed
Email id : smk78685 AT yahoo.com
Experience : Worked with Reliance Communication
Working with Sitel Bpo (back Office)
Education : Passed B.Com in March 2010 from Mumbai Board

[Guest]

CURRICULAM VITAE

ACHANTA VENKATA NAGA SRINIVAS
Email : srinivas_ avn AT reddiffmail.com

Career Objective :
To acquire and apply past, present, and evolving market skills in Human Resource managerial techniques. To work in an environment where my work ethic, dedication vision match the goals and missions of the organization.

Professional Summary :
- A quick learner and dedicated professional
- Believe in doing high quality work, clear, honest, straight-forward
- Communication with co-workers and superiors.

Qualifications :
M.B.A (SYSTEMS,MARKETING)passed with 65%( in2003-05, from Andhra university) S.K.V.P & Dr.K.s Raju Arts & Science college , penugonda.
B.S.C (COMPUTERS) passed with 79% ( 2000-03, from Andhra University ) ANHDRA KESARI DEGREE college, Rajahmundry.
Skills :
- Having knowledge in computers(MS Office)
- Excellent communication and team-building skills
- Inter personal and Team Management Skills
- Ability to work effectively in high-pressure environments
- Support and enhance the Organization’s mission statement as well as maintaining and enhancing corporate culture.

Strengths :
- Willing & Quick learner
- Flexible and adoptive
- High level of Initiative
- Team Worker


Experience :
Organisation : MUTHOOT FINANCE LTD
Designation : ASSITANT MANAGER-OPERATIONS(BM-INCHARGE)
TIME PERIOD : JUN-2011-TILL DATE
- Ensuring quality login of application which includes analysis of various subtle aspects of credit check
- Maintaining TAT with out compromising on quality
Will need to coordinate and collaborate between all the parties involved which include the staff.
Will need to ensure Compliance of the policies and processes through regular monitoring and building control parameters.
Will need to understand and apply knowledge on Industry segments and trends in the location / city while building up the customer base.
Will need to train staff on a regular basis
Meeting the Centre Leaders for knowing better knowledge about the customers regarding their source of income and repayment capacity.
.
Organisation : L & T FINANCE LTD
Designation : EXECUTIVE(BM )
TIME PERIOD : SEP-2010-JUN 2011
- Will be responsible to drive Business through Associates located out of branches in the city.
- Will need to coordinate and collaborate between all the parties involved which include the Associates.
- Will need to ensure Compliance of the policies and processes through regular monitoring and building control parameters.
- Will need to understand and apply knowledge on Industry segments and trends in the location / city while building up the customer base.
- Will need to train Associates on a regular basis
- Conducting regular meeting with the Field Associates and giving guidelines to improve the conversion rate.
- Meeting the Centre Leaders for knowing better knowledge about the customers regarding their source of income and repayment capacity.
- Monitoring the Field Associates, and giving guidelines to the concerned basing on their zone potentiality.
- Regular follow-up with the Field Associates for conducting Centre Meetings.
Organisation : Fullerton India Company Ltd
Designation : CREDIT MANAGER
TIME PERIOD : APR-2008- MAY 2010
- . Ensuring quality login of application which includes analysis of various subtle aspects of credit check
- Preparing the CAM’s for eligible loan logins .
- Maintaining relevant MIS reports like Credit MIS, Monthly MIS, Deviation analysis report which give a clear understanding of the process flow in the organization.
- Maintaining TAT with out compromising on quality
- Conducting personal discussions with customers at there business place.
- Maintaining Repo with collection team and conducting collection reviews.
Organisation :Ge Money Finanicals Services Ltd
Designation : Credit Manager
Time Period : May-2007 To DEC-2007
Job Description :
- Ensuring quality login of application which includes analysis of various subtle aspects of credit check
- Preparing the CAM’s for eligible loan logins .
- Maintaining relevant MIS reports like Credit MIS, Monthly MIS, Deviation analysis report which give a clear understanding of the process flow in the organization.
- Maintaining TAT with out compromising on quality.
- conducting training classes to Dst & Dsa.
- Maintaining Repo with collection Team.
- Maintaining Branch Operations.
- Funding to the quality files
Organisation : ADFC (HDFC BANK LTD)
Designation : CREDIT-CO-ORDINATOR
Time Period : August 2005 – May2007
Job Description :
- Ensuring quality login of application which includes analysis of various subtle aspects of credit check
- Preparing the CAM’s for eligible loan logins .
- Maintaining relevant MIS reports like Credit MIS, Monthly MIS, Deviation analysis report which give a clear understanding of the process flow in the organization.
- Maintaining TAT with out compromising on quality.
Academic Projects :
Undergone project training for period of 60 days on the subject of “ PAY ROLL INFORMATION SYSTEMS” at ANHDRA PRADESH PAPER MILL LTD RAJAHMUNDRY, EAST GODAVARI DISTRICT.