www.hitechos.com Hi-Tech Outsourcing Ahmedabad : Support Executive / Call Center Executive

[deepika]

Hi-Tech Outsourcing Services
http://www.hitechos.com

Keywords: Call center executives, telemarketing executives, tele callers, customer care executives, BPO executives, Call agents, Voice agents Business Development Executives

Company Profile
Hi-Tech Outsourcing Services (ISO 9001:2000) is a 100% EOU providing outsourcing services to clients worldwide. Our offices are at Ahmedabad , Cochin, US & UK having 750+ professionals and growing 100% (YOY).

Support Executive / Call Center Executive
Experience:
1 - 2 Years
Location:
Ahmedabad
Compensation:
salary no bar for the right candidate
Education:
UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
04 Sep


Job Description
-Interacting with clients over the phone
-Solving problems and getting feedback from existing clients
-Web Research / familiar with search engines
-Maintaining the database of contacts, accounts and other details.

Desired Candidate Profile
-Keyboard skills
-Computing and problem solving skills
-Excellent english communication skills-both written and spoken
-Attention to detail
-Negotiation and Convincing skills
-Flexible with shift timings

Executive Name:
Naina Rangwani

Address:
Not Mentioned

Email Address:
jobs@hitechos.com

Telephone:
91-079-40003231

Fax:
40003202

Reference ID:
HOS/SEO/CKD/SUPPORT EXECUTIVE/NKR/10

[Guest]

Hi this is Mick Allen, I am new to this forum as I saw your web site it was good and useful. I work for a company called Icon Infosystems which deals with web development, It services and Bop projects. Icon Infosysyems is a very good growing company in Bangalore and Icon infosysyems has many process dealing with BPO/KPO and IT software developments services to various overseas to clients. Icon infosysyems has a great realists in Business process outsourcing the success in outsourcing business process operations to India has encouraged many firms to start outsourcing their high-end knowledge work as well. In BPO services Icon infosysyems take account of office services such as payroll and bookkeeping. They also include information technology, human resources and customer service Etc.

[Guest-IJT]

Hi ,
I am Alochana Mahto searching for HR job for which I am sending my updated resume.Please see it and if you had vacancy please reply me.
Regards
Alochana
ALOCHANA MAHATO
E-mail id : alochana.20 AT gmail.com
- ASPIRATION
A challenging position, utilizing abilities developed through my education, with the opportunity
for professional growth based on performance.
- PERSONAL MISSION STATEMENT
I firmly believe that complete devotion and right approach will lead to perfection.
EDUCATION
- POST GRADUATION Degree in Business Management
International School of Business and Research- (HR AND RETAIL) (2008-2010)
Percentage – 63%
- BACHELOR OF COMMERCE
RANCHI WOMEN’S COLLEGE, RANCHI UNIVERSITY (2007)
Percentage – 50%
- ADDITIONAL QUALIFICATIONS
Proficient of using MS Word, Excel, Power Point, Internet.

WORK EXPERIENCE
Name of the Organization : BAJAJ ALLIANZ LIC LTD
Duration : 2 Month
Role – Business Manager
Name of the Organization : HEXAGON CONSULTANCY
Duration : 2 Month
Role – Recruiter
FINAL PROJECT

Name of the Organization : HINDALCO MURI, JHARKHAND
Duration : 1Month
TOPIC : TRAINING AND DEVELOPMENT


TITLE : COMPETENCY MAPPING
Phase 1 : Introduction about project
- The aim of the project is to evaluate the employee potential.
- To know various factors that are very important in satisfying employee needs and which would help them to get motivated towards their work.
- The methodology for preparing surveys is done through observing the techniques in organization and through company websites.
Phase 2 : Subject Matter about the Study
Describing about ability, attitude, behavior, competency, knowledge, potential, skill, trait, style, performance practice etc of an employee.

CERTIFICATIONS
- Capstone simulation
- NCC
- SIX SIGMA
INTEREST
- HUMAN RESOURCE
- RETAILING
- CUSTOMER RELATIONSHIP MANAGEMENT
LANGUAGE
ENGLISH
HINDI
BENGALI
DECLARATION
I have been a learner, seeking moral lessons from all experiences of life. I am self-confident and continuously strive for my personality development. This has not only given the insight into myself but also triggered my interest in understanding human behaviors, values and legacies from my family are the foundations on which my personality thrives. Among them I rate loyalty, hard work, integrity the foremost.
I hereby declare that the above-mentioned information is true to the best of my knowledge.
Date :
Place : Chennai (Velachery) ALOCHANA MAHATO