CYGMAX SCHOOL OF MANAGEMENT STUDIES Hyderabad : HR Executive

[Admin]

CYGMAX SCHOOL OF MANAGMENT STUDIES Hyderabad / Secunderabad : SR Hr Executive/ Asst Manager HR (Very Urgent )

Keywords: recruitment , motivation , employee grievances

Designation: SR Hr Executive/ Asst Manager HR (Very Urgent )
Experience: 7 - 10 Years
Location: Hyderabad / Secunderabad
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: Education/ Teaching/Training
Functional Area: HR / Administration, IR
Posted Date: 29 Jan

Job Description:
A person with over 10 Yrs experience in all aspects of HR.
(Only Hyderabad candidates need to apply)

Desired Candidate Profile:
A person with over 10 Yrs experience in all aspects of HR.
(Only Hyderabad candidates need to apply)

Company Profile:
A premier business school under ICFAI UNIVERSITY.

Executive Name: Ms. Amita Manral

Address:
Not Mentioned

Telephone: Not Mentioned

Reference ID:
HR/CYGMAX/28 JAN

Keywords: recruitment , motivation , employee grievances

If you are looking for a rewarding academic & non-academic career in a fast growing Business School, you are at the right place. At Cygmax, we encourage talent and innovation. You will have ample opportunities to develop your career into a mutually fulfilling experience. Learning is a continuous process. At Cygmax we provide a platform to individuals not only to build a strong career but also to learn while they earn. In line with extension plans, currently we have the following openings. You may mail your updated resume to hrd@cygmax.org


Corporate Office:
#8-3-214/22/S, 4th Floor,
Sai Surya Tata Towers, Srinivasa Colony (W), Vengal Rao Nagar, Hyderabad-500038.
Tele:. 040-23430382/83, Fax:. 040-23430384
Email: hrd@cygmax.org, info@cygmax.org,

COIMBATORE:
343, 7TH Street, Gandhipuram, Coimbatore-641012.
Tele:. 0422-4213990, Mobile: 9791331890
E-mail: cbe@cygmax.org
Blog: cimscbe.blogspot.com

HYDERABAD:
#8-3-214/22/S, 1st & 2nd Floors,
Sai Surya Tata Towers, Srinivasa Colony (W), Vengal Rao Nagar, Hyderabad-500038.
Tele:. 040-23430381, Fax:. 040-23430380
Mobile: 9951534840.
Email: hyd@cygmax.org, mktg@cygmax.org,
Blog: cygmaxhyderabad.blogspot.com

MADURAI:
#78, TPK Road, Andalpuram, Vasanthnagar, Madura – 625003,
Tele: 0452-4365750, Mobile: 9791651750.
Email: mdu@cygmax.org,
Blog: cygmaxmdu.blogspot.com

VIJAYAWADA:
#61-9/3-1, Purnachandranagar, Patamata, NH-5, Ring Road, Near Benz Circle, Vijayawada-520010,
Tele:. 0866-2498828/29, Mobile:.9951535040.
Email: vja@cygmax.org,
Blog: cygmaxvijayawada.blogspot.com

VISAKHAPATNAM:
NDR Complex, Dwarakanagar, Opp. APSRTC Complex, Visakhapatnam – 530016,
Tele:. 0891-6633810,Mobile: 9951534810
Email: vzg@cygmax.org,
Blog: cygmaxvizag.blogspot.com

Website: http://www.cygmax.org/

[Guest-IJT]

I am looking for Job as an Manager_Process Developement,Client Servicing etc.

Ny Resume:-
Vijay Bagul

Address: A-202, C/o. Mr. H.P. Pote, Amol Apartment, Plot No.-B 185/186, Sector-19, Behind MSEB Office, KoperKhairne, Navi Mumbai-400709.
MAHARASHTRA.
Tel: 09324058018 Email: vijay.bagul AT relianceada.com

CAREER OBJECTIVE:
- Adding value to the products and services of the organization with my existing skills
and Knowledge and in the process aspiring to reach new heights in my career.

EXPERIENCE: Total work experience of 15 years 07 months.
- Working as a ‘Team Member’-Process Dept. in Reliance BPO since Mar’2008

Assignments Handled Currently:
Processes:-For CDMA; GSM; Net Connect & Broadband;

Corporate Retention Process: - For CDMA
- Acquisition Programmes:-
- Understanding business requirement and designing Process documents for new projects.
- Communicating with all Circle Offices to update on new process development and for continuous process improvement.
- Responsible for Strategy formulation and Emergency cope-up planning and implementation.
- Development of analytical tools to identify areas of concern and eradicate it to optimize operational performance.
- Improving efficiency and cost effectiveness for all the business processes.
- Analyzing and re-engineering of existing process for continuous improvement.
- Understanding Customer & Clients concerns and ensuring timely resolutions are provided.
- Capturing customer feedback and highlighting to concerned teams to ensure better Service Delivery.
- Enhancing operational performance by revising outcall script and imparting regular training.
- Coordinating with Clients, Business and Support Operations-Vendor Management, to ensure smooth service delivery.
- Coordinating with Circle Leads and Customer Care Heads to monitor and control the operational process.
- Creating Brand Loyalty by providing differential treatment to the Premium customers.

Key Responsibilities:-

- Conduct assessments to support clients to migrate jobs to vendors; and to conduct
Process analysis of client operations.
- Undertake all onsite groundwork in respect of Consulting assignments, including
Process mapping, documentation, detailed design, migration planning and
implementation.
- Manage client relationships effectively, timely and profitably.
- Key account management and support for existing clients.
- Working with Transition & Operational teams to communicate Client expectations for
service delivery post deal closure.
- Accountable for the day to day and periodic process monitoring and measurement.
- Ensure the accurate replication of all processes.
- Understand Client requirements for a Project; Execution and implementation.
- Ensuring compliance of all processes, policies and procedures required for the
performance of the job.
- Complete process definition and detailed documentation after obtaining client sign-offs.
- Seek feedback from clients personnel as a method of ensuring continuous improvement
and enhancing customer satisfaction.
- Understand client requirements and conceptualize solutions.
- Worked as a ‘Team Leader’ – Operations, in Reliance BPO from Jan’07 to Feb’2008
- Worked as a ‘Customer Service Representative’ in Reliance BPO from Jan’ 05 to Jan’07.
- Trained the team for all above various process on systems, product & process and ensured that they take the calls effectively and efficiently.

- Past Experience-
- Worked as an ‘Asst. Manager’ in Sanuj Steels Pvt. Ltd from Oct’02 to Dec’04
- Worked as ‘Prodn. Engineer’ in Pentax Engg. Pvt. Ltd. from Oct’93 to Sep’02
- Assistance to the top management in the evaluation & selection of capable Suppliers/Vendors
- Gather & analyze complaint data from the field to measure the degree of customer satisfaction & initiate appropriate corrective action.
- Handling complete production process & ensuring that quality system is established, implemented & maintained throughout.
- Co-ordination & follow-up with the relevant department for the smooth functioning of the process.
- Liaison with the external inspecting body- IIIrd party inspection, for process improvement.
(BUREAU OF INDIAN STANDARDS, IOCL, BPCL, HPCL, GODREJ,
CALTEX SPIC…)

My Achievements:
- A cash award from the Director of Pentax Engg. for improving the productivity as well as Controlling the rejection level.
- Recognition by Co employees of Pentax for implementing a disciplined work system and maintaining a friendly atmosphere on the shop floor.
- A cash award from the Chairman of Sanuj Steels for planning and updating the machine maintenance for achieving the target of 1-lac units in a month.
- Certified along with the cash award by the COO of Reliance BPO as the Best Team Leader Outbound (WCP/FBILL Process).-Twice

Other Skills:
Sound knowledge of complete MS-Office and MS-ACCESS.
Telecom/CRM Tools:
Nice
CMS
Clarify
ICCM
iCare
ASPECT (Nortel) & PREDICTIVE DIALER (Avaya).

PERSONAL INFORMATION:

EDUCATION QUALIFICATIONS: : Electrical Engineering
Date of Birth : 26th September 1971
Permanent Address : B4, Devikiran, Apartment,
Veena Nagar, Tal. -Khalapur, Dist.- Raigad,
KHOPOLI-410203
Languages Known : English, Hindi, and Marathi.
Personality Traits :Hardworking;Determined;
Confident.

Place: MUMBAI yours faithfully,
(Vijay Bagul)

[Guest]

CURRICULUM VITAE
K.venkata ramana
email : ramanakoyyana AT gmail.com
Objective : To start my management career by joining a well settled and highly professional organization and grab good career advancement through large efforts and innovative work techniques.

Experience :
- Pure Health Products Pvt Ltd (Medical Representative Aug 2005 – Apr 2008).
- Avinash Health Products Pvt Ltd (Front line manager Apr 2008 - Aug 2009).
Professional Qualifications :
- Extremely bright academic records with absolute performance consistency.
- Thorough understanding of the fundamental principles of business administration and their practical usage.
- Highly organized thought process and well structured problem dealing attitude with an edge of innovativeness.
- Profound managerial qualities and skills to handle multiple teams simultaneously.
- Ability to handle both, the internal activities of an organization as well as the external dealings with customers, vendors, government bodies, etc.
- Uncommon command over spoken and written English.
- Very strong in handling the MS office tools and web search tools.
Academic Education :
- Completed post graduation in Master of Business Administration Hr & Marketing from Vizag institute of technology, JNTUK University, Kakinada (2011).
Academic Projects Undertaken :
- My post graduation project was aimed at rewards and recognition for Coromandel international limited in Visakhapatnam and acquired knowledge about various departmental employees’ satisfaction level in reward and recognition with in the organization.
Extra Curricular Activities :
- Participated in the National level competition organized at kalabarathi Indore stadium in 2010 and secured the first position in power point presentation.
Interests and Hobbies :
- Playing chess.
- Listening music.
Personal skills :
- Able to work independently as well as group.
- Complete work in on time.
Declaration : all the information presented above is authentic and there is no deliberate fabrication.

Sincerely
(K.venkata ramana)