Home Solutions Retail India Kolkata : Furniture manager

[Admin]

http://futuregroup.com

Home Solutions Retail India Limited is a part of Future Group, which operates a number of lifestyle and value retail formats. It has in its bouquet eZone, Collection-i, HomeTown, Electronics Bazaar and Furniture Bazaar outlets across 40 cities in India.

Designation Deputy Manager- Furniture

Job Description
- To be responsible for the budgets and targets of the furniture, kitchen, GM sections & service deliverables and understanding & achievements of the targets as per the annual business plan by the team
- To ensure training on product, process and behavioral training in coordination with L&D
- To ensure implementation of SOPs on the floor
- To track customer deliveries and ensure customer satisfaction
- To coordinate vehicle route plan and fitter availability with DM Support
- To ensure right communication / commitment by Customer Support Associates to customers
- To track customer deliveries as per the committed schedules in consultation with logistics/ category or DM Support
- To coordinate with the DM Support & category for availability of products on the floor.
- To ensure that the stocks are ordered from the local or central warehouse by the DM Support
- To give feedback on the progress on movement of various products to DM Support & the category
- To work out stock rotation of merchandise on display at regular intervals
- To ensure proper visual merchandising at the store in coordination with the DM Support
- To ensure accurate pricing on the shelf takers at all times
- To ensure implementation of various schemes, promotions etc at the furniture sections
- To mentor staff members to achieve targets and groom them into the next level
- To ensure accurate tracking of bookings done on a daily basis
- To plan fitters’ movements and monitor their productivity
- To work out reordering of cash and carry merchandise required at the store on a regular basis
- To train the sales team on new products on a regular basis
- To ensure Customer Service Levels are attained

Desired Profile
Graduate with Management Degree and 5-6 years relevant experience in buying or selling of furniture.
People management, Excellent understanding of business, Analytical Skills, Communication Skills, Interpersonal Skills, Negotiation Skills, Balance of task and people orientation, Stress management, Mentoring skills, Objection Handling Skills are required.

Experience 5 - 10 Years
Industry Type Retailing
Functional Area Sales, BD
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Compensation: Best in the industry

Location Kolkata

Keywords Furniture

Contact
Subhasri Sengupta

Pantaloon Retail India Limited

Email career.east@pantaloon.com

Website http://futuregroup.com

Job Posted 31 Jan

[Guest]

Contemporary European Italian Designer Furnishings
Get yourself stylish contemporary, European, Italian modern bedroom furniture and furnishings. European designer Italian bedroom furniture, office furniture, home Furnishings & Interiors are at great savings.

[Guest]

Contemporary European Italian Designer Furnishings
Get yourself stylish contemporary, European, Italian modern bedroom furniture and furnishings. European designer Italian bedroom furniture, office furniture, home Furnishings & Interiors are at great savings.

[Crofton Jalen]

People sit on your couch without their shirts. Over time the couch develops this nasty looking dark place where the dead skin, sweat and back oil have accumulated. In addition, hairspray and oil off people’s hair seems to stick to the couch also.

[Guest]

Furniture being a very important element of interiors, its form and detailing become more significant in encapsulating the desired thematic context within the spaces. Rapid changes in lifestyles are bound to reflect in design too. There are three important questions that arise when we discuss current trends while designing the furniture.
What kind of furniture should be installed?
What kind of designs to choose for different rooms?
What are the mechanisms that used to be created to satisfy the above two?
According to one of the great designer, the need for design is "to be innovative highly creative, cross disciplinary tool responsive to the true needs of men". Unfortunately the present trends in design are on the aesthetics and association, use and methods come on a secondary priority. The elegeance and the beauty is the most important part of our collection. Our furniture comes with a life long guarantee. Its not just about beauty, they also assure you the quality.
As a result, the Art Collection Team is there to satisy your above such needs and design your interiors according to the current trends.

[Guest]

KRISHNAN MAJUMDER
E-Mail ID :-k.majumder AT yahoo.com
OBJECTIVE
Seeking a position to utilize my skills and abilities in the professional world that offers security and professional growth while being resourceful.
EDUCATION
- MBA (Marketing) From N.I.M. (National Institute of Management).Year 2008.
- D.B.A. (Marketing) From N.I.M. (National Institute of Management) Year 2008.
- H.S.C in the year 1998 from West Bengal Board of Higher Secondary Education.
- S.S.C in the year 1996 from West Bengal Board of Secondary Education.
PROFESSIONAL EXPERIENCE
- Company : Parin Furniture PVT LTD
Location : - Surat, (Gujarat)
- Duration : 9th May ‘2011 to till date...
- Designation : Branch Manager (Sales)
- Company : House Full International Ltd
Location : - Rajkot, (Gujarat)
- Duration : 30th July ‘2010, to 8th May 2011.
- Designation : Store Manager
Profile :
Handling total 5100 sq ft store
1) Meeting personal and location sales metrics and customer satisfaction standards by maximizing the customer's experience.
2) Manages all phases of store operations to ensure maximum sales and profitability.
3) Focus on key business initiatives.
4) Store presentation, marketing execution.
5) Inventory management, payroll management.
6) Risk management, and daily operational cost control.
Role :
- To monitor the entire store processes critically, take necessary corrective actions, coach the entire team on a continuous basis to improve the sales, up-selling, visual merchandising, store processes and service quality etc. To provide new ideas / one innovative suggestions for store processes.
- To achieve the sales targets for the store by continuously driving the Hosts and monitoring the day-to-day sales for each store.
- To bring improvement in the store processes based on Mystery Customer’s feedback and HO Feedback.
- To ensure effective handling of all customer complaints at the store level.
- To ensure effective monitoring of all Customer queries/ Institutional enquiries and higher level of conversion.
- To closely monitor the Conversion ratio and average ticket size for the store and continuously improve on the same.
- To plan and execute store driven initiatives for increasing the footfall.
- To ensure effective implementation of all Marketing Strategies in the store
- To handle employee grievance and counsel them time to time and develop a highly motivated team in the store.
- To identify non-moving and slow moving merchandise at the store and take appropriate decisions to liquidate the stocks in consultation with the BM and also give feedback to the merchandising team.
- To ensure smooth operations of all back end support processes e.g. IT, Logistics, Commercial, Supply Chain Management etc and coordinate with them for any trouble-shooting requirement.
To ensure effective implementation of Audit systems in each stores
- To bring cost consciousness in each store through regular monitoring of all operational cost areas.
Company : Home Solution Retail (India) Ltd (A Future Group Venture)
Location : Surat (Gujarat)
Duration : 20 May '2007' to 29 July 2010
Designation : Assistant Department Manager
Profile : Sales & Operations: – Handling sales & operations for Big Bazaar & Home Bazaar for Furniture Category.
Merchandising
1. Regular stock availability to Formats.
2. Tracking and Clearance of non-moving stocks and regular inventory management
3. Maintaining product mix within category
4. Tracking and Clearance of non-moving stocks and regular inventory management.
5. Retail operations with store managers.
Training & Development of sales staff
Merchandize specification
Visual Merchandising
- Coordinating with Supply Chain
- Tracking of vendor dispatches to ware house/ store.
Motivating Team to Achieve Sales Target.
After Sales Service (Service Sale).
Analysis per month contribution with category.
Corporate Sale.
Meet Builder & Architect for Mass Purchasing.
Merchandise proper displaying.
Store Hygiene, following SOP, Merchandise Audit, to maintain the shrinkage, following the movement for the merchandise.
Following the ABP, target, proper planning for the sales.
Handling 8250 sq. ft. floor in the proper way.
Handling CSA, fitter, TLS, Logistics, SIS counter, Cashier, & Customers.

ACHIEVEMENTS : 1) YOY growth “2008-09” to “2009-10”- 148 %.
2) Continue ABP achievement 12 weeks.
3) In the year “2009-10”still ABP achievement -118 %.
4) Number one store in entire Gujarat from last 2 years
I have promoted from Team Leader to Assistant Department Manager with in a year of my performance.
- Company : Style Spa Furniture LTD ( A Group of K.K. Birla)
Location : Surat (Gujarat)
Duration : 2nd 'Jan. 2006' to '30 April'2007
Designation : Senior Sales Executive
ACHIEVEMENTS : Best seller in entire Gujarat.
o In one bill of 88, 00,000/- For the corporate sales (Torrent Power Generation LTD).
o I have sailed 8, 30,000/- in one bill for Esser Steel LTD.
o Growth up to 20% of sales.
Company : Shah Management & Consulting Firm.
Duration : 'February 2005’ to 'December 2005'
Designation : Executive.
Company : National Insurance Co. LTD.
Duration : 5 years '1999 January' to '2004 December'
Designation : Coordinator to promote Unit Manager.
COMPUTER LITERACY:
MS Office, Internet.
Tally ERP, H-Care, MMS
SAP Basic Command related in Supply Chain.
POS, REM (Retail Enterprise Management)

[Guest]

KRISHNAN MAJUMDER
E-Mail ID :-k.majumder AT yahoo.com
OBJECTIVE
Seeking a position to utilize my skills and abilities in the professional world that offers security and professional growth while being resourceful.
EDUCATION
- MBA (Marketing) From N.I.M. (National Institute of Management).Year 2008.
- D.B.A. (Marketing) From N.I.M. (National Institute of Management) Year 2008.
- H.S.C in the year 1998 from West Bengal Board of Higher Secondary Education.
- S.S.C in the year 1996 from West Bengal Board of Secondary Education.
PROFESSIONAL EXPERIENCE
- Company : Parin Furniture PVT LTD
Location : - Surat, (Gujarat)
- Duration : 9th May ‘2011 to till date...
- Designation : Branch Manager (Sales)
- Company : House Full International Ltd
Location : - Rajkot, (Gujarat)
- Duration : 30th July ‘2010, to 8th May 2011.
- Designation : Retail Store Manager
Profile :
Handling total 5100 sq ft store
1) Meeting personal and location sales metrics and customer satisfaction standards by maximizing the customer's experience.
2) Manages all phases of store operations to ensure maximum sales and profitability.
3) Focus on key business initiatives.
4) Store presentation, marketing execution.
5) Inventory management, payroll management.
6) Risk management, and daily operational cost control.
Role :
- To monitor the entire store processes critically, take necessary corrective actions, coach the entire team on a continuous basis to improve the sales, up-selling, visual merchandising, store processes and service quality etc. To provide new ideas / one innovative suggestions for store processes.
- To achieve the sales targets for the store by continuously driving the Hosts and monitoring the day-to-day sales for each store.
- To bring improvement in the store processes based on Mystery Customer’s feedback and HO Feedback.
- To ensure effective handling of all customer complaints at the store level.
- To ensure effective monitoring of all Customer queries/ Institutional enquiries and higher level of conversion.
- To closely monitor the Conversion ratio and average ticket size for the store and continuously improve on the same.
- To plan and execute store driven initiatives for increasing the footfall.
- To ensure effective implementation of all Marketing Strategies in the store
- To handle employee grievance and counsel them time to time and develop a highly motivated team in the store.
- To identify non-moving and slow moving merchandise at the store and take appropriate decisions to liquidate the stocks in consultation with the BM and also give feedback to the merchandising team.
- To ensure smooth operations of all back end support processes e.g. IT, Logistics, Commercial, Supply Chain Management etc and coordinate with them for any trouble-shooting requirement.
To ensure effective implementation of Audit systems in each stores
- To bring cost consciousness in each store through regular monitoring of all operational cost areas.
Company : Home Solution Retail (India) Ltd (A Future Group Venture)
Location : Surat (Gujarat)
Duration : 20 May '2007' to 29 July 2010
Designation : Assistant Department Manager
Profile : Sales & Operations: – Handling sales & operations for Big Bazaar & Home Bazaar for Furniture Category.
Merchandising
1. Regular stock availability to Formats.
2. Tracking and Clearance of non-moving stocks and regular inventory management
3. Maintaining product mix within category
4. Tracking and Clearance of non-moving stocks and regular inventory management.
5. Retail operations with store managers.
Training & Development of sales staff
Merchandize specification
Visual Merchandising
- Coordinating with Supply Chain
- Tracking of vendor dispatches to ware house/ store.
Motivating Team to Achieve Sales Target.
After Sales Service (Service Sale).
Analysis per month contribution with category.
Corporate Sale.
Meet Builder & Architect for Mass Purchasing.
Merchandise proper displaying.
Store Hygiene, following SOP, Merchandise Audit, to maintain the shrinkage, following the movement for the merchandise.
Following the ABP, target, proper planning for the sales.
Handling 8250 sq. ft. floor in the proper way.
Handling CSA, fitter, TLS, Logistics, SIS counter, Cashier, & Customers.

ACHIEVEMENTS : 1) YOY growth “2008-09” to “2009-10”- 148 %.
2) Continue ABP achievement 12 weeks.
3) In the year “2009-10”still ABP achievement -118 %.
4) Number one store in entire Gujarat from last 2 years
I have promoted from Team Leader to Assistant Department Manager with in a year of my performance.
- Company : Style Spa Furniture LTD ( A Group of K.K. Birla)
Location : Surat (Gujarat)
Duration : 2nd 'Jan. 2006' to '30 April'2007
Designation : Senior Sales Executive
ACHIEVEMENTS : Best seller in entire Gujarat.
o In one bill of 88, 00,000/- For the corporate sales (Torrent Power Generation LTD).
o I have sailed 8, 30,000/- in one bill for Esser Steel LTD.
o Growth up to 20% of sales.
Company : Shah Management & Consulting Firm.
Duration : 'February 2005’ to 'December 2005'
Designation : Executive.
Company : National Insurance Co. LTD.
Duration : 5 years '1999 January' to '2004 December'
Designation : Coordinator to promote Unit Manager.
COMPUTER LITERACY:
MS Office, Internet.
Tally ERP, H-Care, MMS
SAP Basic Command related in Supply Chain.
POS, REM (Retail Enterprise Management)

[Guest]

CURRICULUM VITAE
SUMAN SUR
suman_sur AT in.com
OBJECTIVE :
To grow along with an organization, an open mind, commitment and absolute passion with no compromise on human values.
EDUCATIONAL BACKGROUND :
QUALIFICATION EDUCATIONAL INSTITUTION YEAR DIVISION
Madhyamick W.B. S.E
2000 2st
H.S W.B.C.H.S.E
2002 2nd
B.COM C.U
2005 p
COMPUTER LITERACY :
- Expertise in using MS Office suite – Word, Excel, Power Point.
- Ability to work in different Windows operating environments
PERSONAL SKILLS :
- Communication Skills (Bengali Hindi, English).
- Ability to work in a group as well as independently without any supervision.
- Ability to learn new technical and can adapt to systematical methods at work quickly.
- Flair for interacting with different people.
- Punctual, hard working and able to adopt to any environment
- Good stress managing ability.
EXPERIENCE :
As a Store Manager of GINI & JONY (Three half year) & Till Date ,
EXTRA EDUCATION :
Retail Management (6th month) from IIJT Kolkata
STRENGTHS :
- Strong knowledge in Sealing.
- Ability to remain claim under pressure.
- Confident, hard working.

[Guest]

CURRICULUM VITAE
SUMAN SUR
Email Address :
suman_sur AT in.com
OBJECTIVE :
To grow along with an organization, an open mind, commitment and absolute passion with no compromise on human values.
EDUCATIONAL BACKGROUND :
QUALIFICATION EDUCATIONAL INSTITUTION YEAR DIVISION
Madhyamick W.B. S.E
2000 2st
H.S W.B.C.H.S.E
2002 2nd
B.COM C.U
2005 p
COMPUTER LITERACY :
- Expertise in using MS Office suite – Word, Excel, Power Point.
- Ability to work in different Windows operating environments
PERSONAL SKILLS :
- Communication Skills (Bengali Hindi, English).
- Ability to work in a group as well as independently without any supervision.
- Ability to learn new technical and can adapt to systematical methods at work quickly.
- Flair for interacting with different people.
- Punctual, hard working and able to adopt to any environment
- Good stress managing ability.
EXPERIENCE :
As a Store Manager of GINI & JONY (Three half year) & Till Date ,
EXTRA EDUCATION :
Retail Management (6th month) from IIJT Kolkata
STRENGTHS :
- Strong knowledge in Sealing.
- Ability to remain claim under pressure.
- Confident, hard working.