www.shelltechnologies.com Shell Transource Ltd Mumbai : Customer Support Associate

[Admin]

Shell Transource Ltd Mumbai : Customer Support Associate
shelltechnologies.com

Website: http://shelltechnologies.com

Keywords: customer service executive

Designation: Customer Support Associate
Experience: 0 - 1 Years
Location: Mumbai
Compensation:
Rupees 1,00,000 - 1,25,000
Plus Incentive
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 20 Jan

Job Description:
handling customer quaries, Fixing an appointment, Should be good at selling.Should be outspoken. atleast canunderstand english

Desired Candidate Profile:
He should know to speak basic english.
Minimum Hsc.
Preferably no regular college students.
Age- 18to 30 Years but if the candidate fits in the process then kindly note that age should not be a concern.

Company Profile:
SHELL TRANSOURCE LTD "SHELL" has been successfully established in the BPO world since 1990, with a proven track record of catering some of the conventional Indian companies. Its wide variety of products in the field of banking, Income Tax, Aviation and Financial Services helps it to provide a basket of services to its clients under one roof.

In Shell Transource Ltd the answers are simple. We treat our employees as precious assets. The company fosters growth by dedicating time and energy to ensure that each one in the Shell Family grows to the fullest potential. And as a collective effort we get results, which helps us consistently maintain better industry service standards and thus, helping us take the big leaps.

Shell Reach has been one of its most successful divisions in the recent years. Shell reach has been working with one of the major banks in India for various financial Services. The present openings are in Shell Reach for its Sales and Marketing department.

Executive Name: Kanchan Ahire

Address:
Shell Transource Ltd
Belapur railway commercial complex
7th Floor Tower no 10
Belapur, Navi mumbai
Mumbai,Maharashtra,INDIA 400614

Email Address: kanchan.ahire@calibehr.com

Telephone: 022--67411242

Reference ID:
02

Keywords: customer service executive

[Guest]

ARUN ASHOK SAWARTKAR
Chathurth Apart., Room no.303, 3rd floor, B Wing, Sector-12,
Kamothe, Navi Mumbai.

Email: arun_saw AT hotmail.com
- : 09594260193


CAREER OBJECTIVE

I am seeking an opportunity to be a performer in a team targeting Organizational and Personal growth and ensuring justice to my potential.

STRENGTHS

- Organized with good analytical abilities, presentation, and negotiation
skills.
- Creative and resourceful in getting job done on time and exceeding
expectations.
- Strong desire to perform in a team and be a standout performer.
- Willingness to learn, develop and improve.
- Good Temperament to handle and kind of situation.
- Established my presentation and negotiation skills and consistently got
appreciation for the same.


PROJECT EXPERIENCE

GENESIS IMAGING & ALLIED TECHNOLOGIES PVT. LTD. :

It is a proprietary firm, which professionally undertakes Secretarial .

Project # 1

Project Name : ICICI CREDIT CARD
Duration : 15th March 2005 – 31st August 2005
Designation : Data Entry Operator And also Team Leader
Activity : Indexing, Verification of indexing, Uploading
Reporting To : Project Incharge / Manager

DELTA SERVICES PVT. LTD. : is in individual pre and post employment Background screening service provided to its clients who are in constant need of trustworthy / smart candidate for their Organization.

Project # 2

Project Name : ICICI FAMILY PLUS
Duration : 1st September 2005 – 30 September 2006
Designation : Data Entry Operator And also Team Leader
Activity : Verification of indexing, uploading
Reporting To : Project Incharge / Manager

Project # 3

Project Name : BIRLA SUNLIFE INSURANCES
Duration : 1st October 2006 To 25 March 2008
Designation : Team Leader
Reporting To : Department Manager

COMAT TECHNOLOGIES PVT. LTD. :

Project Name : BIRLA SUNLIFE INSURANCES
Duration : 1st April 2008 to 30 Sep 2008
Designation : Shift In charge
Activity : Maintain daily report, allocation of work, operators
Activities, maintain MIS report.
Reporting To : Manager

THOMAS COOK INDIA LTD. :

Duration : 14 Oct-2008 to Till Date
Designation : Back Office Executive.
Activity : Airlines ticket invocing, Update Submission report
of visa, monthly billing submission, maintain MIS
Report.
Reporting To : Manager

ACHIEVEMENTS

- Over-achieved targets every month.
- Handled a team of 70 boys and girls.
- Got performance pay and bonus for each month.
- Was in contention as a Best Performer.


Over all Achievement

- Coming from a conservative lower middle class family managed to dedicatedly educate myself with aim of succeeding all walks of life and would love to study further.

COMPUTER PROFICIENCY

- Operating Systems : DOS, Windows 98, Windows XP
- Packages/ : MS- office, Excel, Word, Power,
Software : Data Base, Data scan 3.0, Data scan 8.0

PERSONAL DETAILS
DATE OF BIRTH : 15TH APRIL 1986

LANGUAGE OF KNOWN : ENGLISH, HINDI & MARATHI


Date:

Place: Mumbai


(ARUN ASHOK SAWARTKAR)