Sparsh BPO Services Ltd Mumbai : Day Shift BPO Customer Service Associate

[Admin]

Sparsh BPO Services Ltd (An Intelenet Company) Mumbai, Mumbai Suburbs : Customer Service Associate (Day Shift) Goregaon East

Website: http://www.sparshindia.com/

Keywords: BPO, Call Center, Domestic, Day Shift, Customer Service Associate

Designation: Customer Service Associate (Day Shift) Goregaon East
Experience: 0 - 2 Years
Location: Mumbai, Mumbai Suburbs
Compensation:
Rupees 90,000 - 1,50,000
Plus Incentives
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 22 Jan

Job Description:
Customer relationship management.
Handling customers calls and convince them for the product.
Solving Customer Queries regarding credit card accounts.

Desired Candidate Profile:
Excellent Communication skills
Good analytical Skills
Having a Flair for Customer Service.
Should be well versed with MS Excel and MS Word.

Company Profile:
Sparsh is the leading provider of Business Process Outsourcing (BPO) services in the Indian market.

A subsidiary of Intelenet Global Services, we have been ranked # 1 in the Dataquest Domestic Call Center Survey 2008, the first ever study of the domestic BPO industry in India.

We currently operate through 18 state-of-the art facilities across seven locations in India. Our dedicated workforce of over 16,000 motivated professionals provide qualitative solutions in the areas of transaction processing and call centre services, aiming to achieve excellence in every transaction.

### Walk in Between 10AM to 4:00PM at the below address ###

SPARSH BPO SERVICES LTD
Unit2, Hall # 4, NESCO Complex,
Western Exp Highway,
Goregaon East,
Mumbai 400063

Executive Name: Minal Patel

Address:
Not Mentioned

Telephone: Not Mentioned

Reference ID:
NESCO0448 (Goregaon East)

Keywords: BPO, Call Center, Domestic, Day Shift, Customer Service Associate

[Guest]

looking for a job in call center, hav exellent communication skill, very good convince power,

[Guest]

i need job in Sparsh as a senior exec. as have got 2 years of experinece...

[Guest]

i need job in Sparsh as a senior exec. as have got 2 years of experinece...

E Mail Id: shailesh_240185@yahoo.com

[Guest]

hi i am looking out for a job in day shifts.. can u suggest something.

[gyan_505@yahoo.co.in]

I am looking for job in backoffice

[surabhi_himanshu]

hi i m looking for a job in day shift and i would be privileged to do work with your company

[Guest]

i am looking for the post of company director. please advice me.

[Guest]

I am a PGDRM qualified person from IMIS Bhubaneswar and seeking challenging job in the field of retailing. I may also like to work in front office or back office of BPO. My e-mail ID is aniray20 AT gmail.com . I am also available at singh_amit1986 AT yahoo.co.in . My contact no is +91 9471517638. Thanks

[Guest]

Aditi Madhukar Chaudhari

Objectives:
Seeking a responsible position in dynamic environment to further the growth of the organization where I can build my experience and learn new things everyday.
Profile:

Qualification University/Board Class Year
B. Com Mumbai University First March-2006
H.S.C Maharashtra Board First Feb-2003
S.S.C. Maharashtra Board First March-2001
Computer Proficiency:
Completed Certificate in Information Technology with grade ‘A’ and Tally 7.2 Universal Computer Institute; Vasai.

Completed Programming Using C++ & Introduction to Oracle 9i- SQL from NIIT Andheri (E).
Experience:
Working as a ‘Data Analyst’ with ICICI Bank from April 2007 till date
Risk Analysts:
Reviewing Reports on a daily basis to monitor the Online Transactions on Credit Cards. (Domestic and International)
Responsible for keeping the Senior Management Appraised on a Daily Basis, on the work handed over by the Back-Office to various Sources.
Updating Database.
Sending Reminders to Agencies or directly to Regional Managers for high priority cases.
Blocking of cards (Temporary as well as Permanent) in order to avoid further misuse

Current CTC: 1,02,000/-PA
Notice Period: 15days
Expected CTC: 1,80,000/-PA
Personal Information:

Address : 3, New Swaranjali c.h.s.
Bhaskar Ali; S.K.Galvankar Road
Vasai (West)
Pin Code: 401 201

Date of Birth : 6th November 1985
Marital Status : Unmarried
E-mail : aditi61985 AT gmail.com

Languages Known : English, Hindi & Marathi.
STRENGTHS:
- Ability to solve problems.
- Willingness to learn.
- Dedication to work.
- Hard working
I assure that the information given above is correct to the best of my knowledge.
Date:
Place:
Signature

[aditi61985]

Objectives:
Seeking a responsible position in dynamic environment to further the growth of the organization where I can build my experience and learn new things everyday.

Educational Qualification:
Qualification University/Board Grade Year
B. Com Mumbai University First Class March-2006
H.S.C Maharashtra Board First Class Feb-2003
S.S.C. Maharashtra Board First Class March-2001
Computer Proficiency:
Completed Certificate in Information Technology with grade ‘A’ and Tally 7.2 Universal Computer Institute; Vasai.

Completed Programming Using C++ & Introduction to Oracle 9i- SQL from NIIT Andheri (E).
Experience:
Working as a ‘Risk Analyst’ with ICICI Bank from April 2007 till date
Risk Analysts:
o Reviewing Reports on a daily basis to monitor the Online Transactions on Credit Cards. (Domestic and International)
o Responsible for keeping the Senior Management Appraised on a Daily Basis, on the work handed over by the Back-Office to various Sources.
o Updating Database.
o Sending Reminders to Agencies or directly to Regional Managers for high priority cases.
o Blocking of cards (Temporary as well as Permanent) in order to avoid further misuse

Current CTC : 1,08,000/-PA
Notice Period : 15 days
Expected CTC : 1,80,000/-PA

E-mail : aditi61985 AT gmail.com

Languages Known : English, Hindi & Marathi.
STRENGTHS:
- Ability to solve problems.
- Willingness to learn.
- Dedication to work.
- Hard working
I assure that the information given above is correct to the best of my knowledge.

Date:
Place:
Signature

[Guest]

Hi,my name is Hitesh Mishra having 3.5 years of Sales Experience in B.P.O Industry.Having 1 year of Experience in Team Handling.Looking For a Team Leader Job.

[Guest]

i am vikash kumar i have done BCa 2010 i looking a job in back office non voice process i dont have any work exp.