www.aequor.com INFORMATION TECHNOLOGIES PVT LTD Delhi/NCR, Gurgaon : Customer Care Executive

[Admin]

AEQUOR INFORMATION TECHNOLOGIES PVT.LTD. Delhi/NCR, Gurgaon : Customer Care Executive
aequor.com

Website: http://www.aequor.com

Keywords: BPO / KPO

Designation: Customer Care Executive
Experience: 0 - 2 Years
Location: Delhi/NCR, Gurgaon
Compensation:
Rupees 1,25,000 - 1,75,000
15K in hand + incentives + Rs.100 night shift allowance per night shift.
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 12 Jan

Job Description:
We have an urgent requirement for the post of Customer Care Executives with our clients. Candidates with Excellent Communication Skills[important] can go through the below mentioned details and revert back with their Resume at the mail id mentioned

Desired Candidate Profile:
Skills Required:-



1. Excellent communication skills.

2. Graduates/ Undergraduates.

3. Typing speed: Minimum 18 words per minute with 85 per cent accuracy.

4. Freshers/Experienced eligible.

5. Candidate should be flexible to work in 24*7 environment.

Company Profile:
Aequor information technologies (P) limited is a part of US based IT MNC having more than 10 locations around the world with $ 60 ml turnover. The company's core business is software development (with onsite and offsite development centres) and IT consulting along with educational institute in all across United states with 5000 students strength. Company is also having more than 300 facilities (nursing homes/hospitals) and one of the premier agency to provide the nurses to different facilitites.

Executive Name: Rishika Singh

Address:
AEQUOR INFORMATION TECHNOLOGIES PVTLTD
Sector 34
Gurgaon,haryana,INDIA 1

Email Address: aequortechnologieshr@gmail.com

Telephone: Not Mentioned

Keywords: BPO / KPO

[soni gupta]

i want only night shift.i have done B.TECH

[Guest-IJT]

CURRICULUM VITAE


ANISH KUMAR AGARWAL

C/o Devendra Nath Putatunda, Dev Mandir, 8/8, Sisir Bagan Road, Behala, Kolkata-700034
Email ID – anish_agarwal83251@yahoo.com
Contact No – 09748048729

Objective:-

“To utilize my knowledge towards a challenging career in growth oriented and leading organization that will provide mutual benefits and where I can dispose my capabilities to fullest benefit of organization and society.”

Professional Experience:-

 From June’08 working as ‘Operation Executive’ in “Reliance General Insurance”, Kolkata in company pay roll of Reliance HR

• Pre-checking of Relevant Documents.
• Motor Policy Creation of 12 branches in West Bengal as well as North East.
• Quality Check of Data Entry.
• Endorsement of Policy.
• Maintain MIS for Endorsement on daily and monthly basis.
• Report MIS on daily and monthly basis to Manager.
• Looking after policy dispatch to customer.
• Preparation of dispatch MIS and report to co-operate office.
• Looking after discrepancies and resolve it by coordinating with respective branches.
• Preparation of Zonal Process MIS on Daily Basis.
• Looking after commission process, computation and preparation of commission.

 For 1 year (March’07 – April’08) as ‘Credit Executive’, in “Citi Financial”, Ranchi:

• Prescreening of Login Files.
• Initiating of Credit Processes:
 Generation of Loan Account Number for Personal Loan and Sales Finance (Consumer Durable Finance and Two Wheeler Finance).
 Check Dedupe and Bureau.
 Give Soft Approval.
 Initiating Contact Point Verification and Telephonic Verification.
 Check Fraud Document.

• To do Telephonic Verification.
• Maintaining TAT and MIS.
• To analyze Delinquency and Write Off cases.
• Maintaining Monthly ASR.

 For 5 years (2002-2007) as an ‘State Account and Activity Coordinator’ for Jharkhand Region, in “Youth Leadership Training Programme” a wing of “The Art of Living Organition”, Banglore:

• Coordinating with external agencies for negotiating and executing projects for social cause.
• Cost rationalization.
• Conducting surveys and feedback sessions to measure the satisfaction level amongst beneficiary of social works.
• Ensure quality, commitment and timely delivery of projects.
• Timely and accurate billing of all expenses, expense allocation, budget vs. actual analysis and accruals to finance.
• Ensuring optimum and effective utilization of funds.
• Budgeting and forecast monitoring of organisational expenses.
• Catering to the accommodation requirements of volunteers.
• Organizing events of mega scale.
• Implementing staff welfare and fun at work policies with key focus on enhancing motivation and talent retention.
• Asset management and inventory controls.
• Fund raising activities.
• Supervised correct documentation and record maintenance.

Achievement:-

• Rewarded by Fraud Reward Programme for catching Fraud Documents for Personal Loan working as ‘Credit Executive’, in “Citi Financial”.

Educational Qualification:-

• B.Com in Accounts Honours from Ranchi University Ranchi, securing 2nd division in year 2007.
• I. Com. J.I.E.C, Ranchi, securing 2nd division in year 2002.
• Matriculation from C.B.S.E., securing 2nd division in year 2000.

Professional Qualifications:-

• Certified by “BIT MESRA”, Ranchi, in ‘Web Designing’.
• Certified by “Alice Infotech (P) Ltd.”, Ranchi, in ‘Certificate in Computer Accounting (Tally)’.

Personality Traits:-

• Punctual
• Hard Working
• Sincere

Interest & Activities:-

• Listening Melodious Songs and Music
• Meditation
• Athletics

Personal Relevant:-

• Father’s Name - Dilip Agarwal
• Mother’s Name - Vidya Agarwal
• Date of Birth - 19th Dec, 1983 Gender - Male
• Nationality - Indian Religion - Hindu
• Languages know - English and Hindi
• Permanent Address - Shivganj, Kishorganj Chowk
Harmu Road
Ranchi
Jharkhand - 834001




Declaration:-


“I do hereby declare that the above mentioned informations and particularsare true and correct to the best of my knowledge and belief. For any discrepancy, I shall be liable to be terminated from the appointed post.”






Anish Kumar Agarwal

Place:-

Date:-