www.aeldata.com AEL Data Chennai : BPO/ KPO OPERATION QUALITY MANAGER

[Admin]

AEL Data Chennai : QUALITY MANAGER – BPO/ KPO OPERATION - CHENNAI

Website: http://www.aeldata.com

Keywords: QMS ISMS

Designation: QUALITY MANAGER – BPO/ KPO OPERATION - CHENNAI
Experience: 3 - 5 Years
Location: Chennai
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 19 Jan

Job Description:
The QM reports to the CEO officer and is overall responsible for the Quality function
Responsibilities
Establish Process Definition and Control
Define, Implement and measure Processes
Formulate & Manage the deployment of QMS & ISMS

Desired Candidate Profile:
Responsible for investigation, selection and facilitation of existing and new quality methods and tools for wider use.
Assures compliance to ISO specifications.

Company Profile:
AEL Data is a Digitisation & Content management company working with several prestigious public bodies in Europe and N America

Executive Name: R Kumar

Address:
Not Mentioned

Telephone: Not Mentioned

Keywords: QMS ISMS

15 Brindavan Nagar
Valsaravakkam
Chennai 600 087
INDIA

Tel: ++91 44 24 86 85 61~62
Fax: +91 44 24 86 85 63

email: info@aeldata.com

[Sons0007]

hello sir,
Herewith i have attached my profile. If u have any openings kindly contact me.

regards
santhosh

[Guest]

AJAY ANAND
Tel: +91 9873466799 (M) E-Mail: ajayanand85@yahoo.com


Objective

To work in an environment which creates a platform for value addition to me and for the organization



Education

Professional Qualifications

• MBA (Finance & International Business) from Fortune Institute of International Business, New Delhi
• NCFM Certificate in Financial Markets (Beginners Module)
• NCFM Certificate in Capital Market (Dealers Module)
• AMFI – Mutual Funds (Basic Module)


Academic Qualifications

• Bachelor in Business Administration (Finance) -2006 from Tecnia Institute Of Advanced Studies: 62%
• Bachelor Of Commerce (2006) from Delhi University
• All India Senior School Certificate Examination from Mata Jai Kaur Public School, Delhi: 70% (2003)
• All India Secondary School Examination from Mata Jai Kaur Public School, Delhi: 67% (2001)



MBA Internship

Organization : Indian Overseas Bank, Nodal Branch Janpath, New Delhi
Duration : May 2nd 2008- 18th June 2008
Project Undertaken : Management of Non-Performing Assets



Work Experience

Organization : WNS Mortgage Services, Gurgaon
Duration : February 2007- July 2007
Designation : Post-Close Loan Auditor (Mortgage)
Job Profile : Loan Audits for M&T Bank New York, USA




Organization : PVR Ltd.
Duration : March 2004–February 2006
Designation : CRA /Management Trainee
Job Profile : Marketing (LAM & Corporate),
Operations (Customer Relationship & Inventory Management) and Programming.
Organization : N.J Consultants Pvt. Ltd (SSP of SBI- GE Capital)
Duration : August 2003 – January 2004
Designation : Sales Executive / Management Trainee
Job Profile : Sales of Credit Cards





Achievements

• Best Student (Co-Curricular Activities) of the Graduating Institute
• Received Letter Of Appreciation for the work done from M&T Bank, USA at WNS for more than 95% accuracy
• 1st prize in Group Dance Competition at PG College Fest
• 2nd Prize in Solo Dance Competition at PG College Fest



Languages Known
• English
• Hindi
• Punjabi
• German (Elementary)




Personal Details

• Date of Birth : 13th February 1985
• Address : B -7/10-B Pocket-B Phase-3 Ashok Vihar Delhi-110052



Reference

• Ms. Surbhi Chandra: Duty Officer , PVR LTD. - 9818264667

[Guest]

Dear Sir,

I am interested in non voice process or Back office process.If you any vacancy in this type of job. Please inform me.