Apollo DKV Insurance Company Ltd Delhi : Process consulting

[mskavi]

Apollo DKV Insurance Company Limited

Keywords: Process consulting , process analyst , business analyst
Designation: Deputy Manager / Manager - Process consulting
Experience: 3 - 6 Years
Location: Delhi/NCR
Compensation:
As per the industry standards
Education: UG - Any Graduate - Any Specialization
PG - MBA/PGDM - Other Management
Industry Type: Insurance
Functional Area: Banking, Insurance
Posted Date: 19 Jan 2009

Job Description
JOB PURPOSE:

Would be the SPOC for all process related activities

RESPONSIBILITIES:
Would lead a team of personnel involved in documentation of processes, suggesting efficiency improvers, maintaining process versions, process certifications & six sigma roll out

Desired Candidate Profile
1) Min. 3 years exp. In Insurance processes /consulting
2) MUST: MBA, Good knowledge of Mathematics/statistics
3) DESIRABLE: MCA/B-tech would be good to have / Good knowledge of systems/statistical tools

Company Profile
A joint venture between Apollo Hospitals group, largest healthcare group in Asia and DKV, largest health insurance company in Europe.

Executive Name: Jaya Das

Address:
Not Mentioned

Telephone:
Not Mentioned

http://www.apollodkv.co.in

[Guest]

My name is Deepak Kumar
Faridabad
exp.5.5 yrs
past ind was HDFC std Life
now working with Max New york Life
Manager sales
Contact number
9711118994

[Guest]

Mr. ABHISHEK BHATNAGAR
======================================================================
Mail – abhishek_6666 AT sify.com , aabhishek.bhatnagar AT rediffmail.com
Other Preferences & Details
- Possess valid INDIAN passport.
- Can be relocated anywhere in INDIA subject to opening that may ensure future career
advancement and development of new skills as a professional at the same time using
the skills already acquired through experience.
- Expected salary negotiable.
PROFESSIONAL STRENGTHS INCLUDE
- Drive & strive for results.
- Team Management.
- Channel Development.
- Presentation Skills.
- Negotiation Skills.
- Performance Management.
- Interpersonal Effectiveness.
PROFESSIONAL SYNOPSIS
An astute and result-oriented professional with 14+years’ cross-functional experience in sales & marketing, customer servicing across multifarious industries such as Insurance, Telecom etc. Conversant in managing the Retail, Corporate, Key Accounts and Channel Sales process with utmost ease compounded with ability to streamline the process to achieve the best results An effective communicator & team leader with strong analytical, problem solving & organizational abilities
INDUSTRIES WORKED FOR
- General Insurance (5 years)
- Life Insurance (5years)
- Telecom (4 years)
LOCATIONS WORKED FOR-
- Entire U.P & Uttranchal.
- Mumbai, Pune.
- Delhi.
PROFILES WORKED FOR
- Manager Agency Development (NATIONAL PROFILE)
- Regional Sales Manager
- Branch Manager
- Sales Manager
PROFESSIONAL EXPERIENCE
INDIA INSURANCE BROKERS Nov 2009

Regional Sales Manager (U.P & U.K)
- Sales budgeting.
- Planning sales of General& Life insurance products.
- Market penetration and growth.
- Time to time assessment of sales team.
- Managing profitability of region as well as individual branches.
- Sales through team of dedicated sales team managers and branch managers.
- Planning various sales rewards and recognition programmes.
RELIANCE GENERAL INSURANCE Co. Dec 2005
Career history with Reliance General Insurance Company LTD
- Dec2005- April2007 as Sales Manager for Agency Vertical
- April2007- Aug2008 as Branch Head for Allahabad & Spokes
- Aug2008- April2009 as Regional Sales Manager U.P & U.K
- April2009- Oct2009 as Manager Agency Development at Corporate Office.

Manager Agency Development. (National Profile)
- To achieve budgeted number of active IRDA agents on pan India.
- Handling major key accounts across PAN India.
- Planning and implementing the strategies as per the business plan to ensure premium mobilization as per target for all branches across nation.
- To monitor the cost of acquisition as per the business plan.
- To constantly device and execute innovative strategies for channel augmentation.
- To network and support location offices pan India.
- To maintain timely execution and dissemination of commission payment to the agents.
- To ensure the legal and IRDA led compliance in the vertical.
- To create and execute sales promotion programmes with the help of and marketing team, ensure vibrancy in the vertical.
- To liaison with finance, HR, Ops, legal, Training, Underwriting, and Claims & Product teams for various requirements of the channel.
Role as Regional Sales Manager Bancaasurrance U.P & Uttranchal
Handled major national relationships such as Reliance Money, Religare, Shriram Insight Brokers, Net worth, Net Ambit, Bajaj Capital, Indusind Bank, ABN Amro Bank ,Punjab National Bank etc across the territory of UP & UK with the team of Branch Managers and Sales Managers.
Achievements
- Won prize for recruitment of agents.(very first month of joining i.e. January-06)
- Won SINGAPORE CARNIVAL contest for the month of Feb & March-06. Got appreciation from our group CEO.
- Developed spoke locations in terms of premium. (Sultanpur, Bareilly, Shajahanpur, Faizabad, Barabanki, Lakhimpurkheri, Sitapur).
- Got promoted as a Branch Manager in a short span of 15 months.
- Got internal promotion based on only five months of performance.
- Got promoted as RSM within short span of 15 months.
- Ranked as No 1 RSM PAN India for Bancasurance.
- Got promoted as Manager Agency Development in a short span of nine months.

ING VYSYA LIFE INSURANCE CO LTD. MAY 2005
Role as a SALES MANAGER
- Handling various corporate houses for various insurance products retail as well as corporate.
- Establishing and managing activity standards of the team members.
- Resolution of sales and customer queries
- Primary underwriting.
- Support renewal collection process.
- Maintenance of persistency standards.
- Due and timely recognition of team members.
- Timely disbursement of commission and incentives.

BAJAJ ALLIANZ LIFE INSURANCE CO.LTD. DEC 2001
Role as a SALES TEAM MANAGER
- Selection of ICC's (Insurance Care Consultants)
- Facilitator in all sales training activities for agents.
- Training, Supervising and guiding ICC are to enable them to procure life Insurance business.
- Undertaking tours in the area of operation for growth and development of agency organization as also business of AZBJ.
- Render courteous /prompt and equal service to customers both directly and indirectly through team of ICC's.
- Facilitator in setting up of Branch in Lucknow

Achievements
- Achieved 157 proposals in March 2003, which is highest record so far.
- Achieved highest premium deposit of 9 Lakh in a single month of FEB-04
- Achieved highest customer retention of 85%.
- Achieved award for best performance in the year 2003-2004

KOSHIKA TELECOM LTD. AUG1998
Role as a SALES OFFICER
- Building retail outlets across Lucknow for selling their pre-paid cards and scratch cards. (Recharging Cards)
- Creating and developing channel for VAS (VALUE ADDED SERVICES) across Lucknow region which includes FAIZABAD, HARDOI, and BARABANKI& RAEBAREILLY in order to provide pre-Paid customers additional benefits on their used Mera Fone recharging coupons.
- Customer retention & satisfaction through proper market & product knowledge.
- Training Sales Executives of dealer channel.
- Assisting Territory Manager to cater various corporate houses.
Achievements
- Average sales performance ----- 100%
- Top most achiever in terms of revenue
- Achieved appreciation from GM (Sales & Marketing) for excellent performance in sales, service, collection & Best Team Leader.
EDUCATION
- B.Sc. – 1996 from Rohil Khand University
- L.Lb. - 1999 from Lucknow University, with diploma in Taxation.
- One year diploma in small scale industries management from AMS (Academy Of management Studies) Luck now.
- Diploma in sales & marketing from IGNOU, first division.
- M.B.A Sales and Marketing.(from IGNOU degree to be awarded by Dec-10 )
- Three months course from NIIT Lucknow in 1999.
EXTRA CURRICULAR ACTIVITIES
- English & Hindi debates
- Captain of Regional Volleyball Team
- Won many prizes foe writing essays.
- My Curricula Vitae was adjudged amongst top ten in India by Indya .Com

[Guest]

PUSHPINDER KAUR
replypushpinderkaur AT gmail.com

CAREER OBJECTIVE
To work in a challenging and motivating environment which gives me adequate opportunity to prove my skills by hard work and dedication along with company’s growth.
- A dynamic professional with nearly 6.5 years of experience in Data Analysis, MIS, Reconciliations for Mass policies, Strategic Planning & Management, Attending health insurance state-level workshops, Preparing reports to the Ministry of Textiles Offices of DC – Handicrafts & Handlooms and Client Relationship Management in the Insurance Industry.
- Worked with ICICI Lombard General Insurance Company Limited as a Relationship Manager-Analytical Manager.
- A keen planner, strategist & implementer with demonstrated abilities in devising various analytic MIS helping in accelerating the business growth.
- Extensive experience in Data Analysis, Policy Servicing, Reconciliations & Client Servicing activities.
- Expertise in coordination with various state teams with key focus on quality enhancement & hygiene.
- An effective communicator with strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.
- Organization : ICICI Lombard General Insurance Company Ltd.
- Department : Financial Inclusion Solution Group ( FISG )
- Designation : Relationship Manager.
- Tenure : November 2008-June 2011
Key Tasks Handled :
- Management of enrollment data for Mass policies like :
a) Rajiv Gandhi Shilpi Swasthya Bima Yojna ( RGSSBY)
b) Weavers Health Insurance Scheme (WHIS)
- Premium reconciliation activity for both policies RGSSBY & WHIS.
- Coordinating with all state teams for achievement of enrollment targets and ensuring issuance & delivery of health cards.
- Coordinating with Customer service (CS) group for scheduling & organizing health camps at State and National Level as per Ministry requirements.
- Coordination with Customer service (CS) group for all underwriting and claim related matters and processes.
- Preparing and providing various reports to the Ministry of Textiles offices of DC Handlooms
& Handicrafts on daily basis and as per Ministry requirements.
- Meetings with Deputy Director & Regional Directors for the resolution/settlement of various
Issues pertaining to RGSSBY & WHIS.
- Collection and presentation of MIS Data from various branches for regional office & corporate office.
- Preparing & reporting claims MIS of RGSSBY & WHIS on monthly basis.
- Compilation and analyzing state and national level data of enrollments, claims and
categorization.
- Attending Health Insurance workshop at state level organized by MOT.
- Organization : ICICI Lombard General Insurance Company Ltd.
- Tenure : April,2004 – Oct,2008
- Department : Banc assurance Home
- Designation : Unit Manager (Operations)
- Responsible for handling the entire operations of Home Safe Plus (Home Loan Insurance) and Home Insurance.
- Managing the relations at location level and coordinate internally with various functions to ensure the delivery of day to day service requirements.
- Maintaining and collating the central and internal MIS for PAN India.
- Checking the documentation and uploading all the business online and ensuring timely issuance of policies.
- Maintaining relationship with the existing customers and also satisfying them by solving their issues/queries with the best services.
- Solving the queries by interacting with Regional and Central operations.
- Maintaining good rapport with HFC people and getting the work done through them effectively and efficiently.
- Processing of cancellations, refunds and endorsements.

- B.A. from Delhi University, 2001
- M.A. (Political Science) from Himachal university,2004
- Done Secretarial practice Diploma Course from YWCA, Delhi
- M.B.A specialization in Marketing from Sikkim Manipal University.

( Pushpinder Kaur )

[Guest]

CURRICULUM VITAE
HEMANTA KUMAR SANDHIBIGRAHA

E-MAIL- hemantasandhibigraha563 AT gmail.com

OBJECTIVE
Want to achieve professional excellence through constant learning and to be an ideal member of your esteemed organization.
PROFESSIONAL QUALIFICATION
M.B.A (Finance with HR) from G.M. Autonomous College, Orissa in 2010 (Approved by A.I.C.T & U.G.C)
EDUCATIONAL QUALIFICATION
Master of Commerce from F.M. Autonomous College, Orissa in 2005
B. Com. (Accounting Hons.) from F.M. University, Orissa in 2003
I.T. EXPOSURE
Diploma in Computer Application (D.C.A.) from National Computer Literacy Programme in 2003.
P.G. Diploma in Computer Application (P.G.D.C.A.) from Bright Future Computer Education in 2007.
Accounting Software
Conversant with Tally 7.2 & tally 9.2
Word processing Software
Microsoft Office (MS Word, Ms Excel, Ms Power point), Fox pro, HTML
Operating System
Windows XP Professional version, Windows 98, DOS
EXPERIENCE
1. Presently working as Assistant accounts Manager in CRACKERS INDIA(ALLOYS) LTD.(Manufacturing) BHUBANESWAR, ODISHA
Job Profile : Bank reconciliation, Cash statement, purchase, bill, Journal, sales tax return, Excise return, form c collection, Tds deduction , Petty cash, Monthly business review, Accounts finalization.
2. worked as Accounts Executive in M/s. Suguna Poultry Farm Ltd., Cuttack, Orissa May’2009 to April’2011.
Job Profile : Daily cash collection, Petty cash, Sales , store items receipt & issuance entry, Farm books closing, Invoice booking & Tds deductions through ERP (Oracle-11i). Traders reconciliation, ledger scrutiny etc.
MIS Reports like : Production cost review, Weekly report contain details of the accounting up-dations for the week, Monthly stock taking reports, Value chain analysis, Monthly business review & budget variance analysis etc.
Statutory works : Freight bills relating to Service Tax, Shop & Establishment license renewal etc.
3. Worked with M/s. Srl Ranbaxy Ltd., Kolkata branch as Accounts Executive in 2007-08.
Job Profile : Daily Bank reconciliation, Invoice printing & Data Entry in LMS (Software package).
4. Worked with M/s. King Decorators & Queen Caterers (A Quality Decorator, General Order Suppliers & Govt. Contractor) (Part time) in 2006-07.
Job Profile : Data Entry in Tally & accounts finalization.
5. Worked with M/s. Jayanta K. Paul & Co. at Kolkata as Audit Assistant in 2005-06 & 2006-07.
Job Profile : dealings with financial matter, Audit of different organization like - Firm, Club, Society, Educational institutions etc.
PROJECTS & PRESENTATION
Summer Training Projects :
“Marketing strategy adopted by Telecom Industry with respect to postpaid connection of Airtel”
Other Training :
“Employee Welfare System in Hindalco” (Aditya Birla Group)
Seminars Papers :
- Working Capital
- Mutual funds
- Corporate Governance
EXTRA CURRICULAR ACTIVITY :
Debate, Running, Mathematical race, Voluntary blood donor, Playing chess & cricket