E-Novations London Ltd Ahmedabad : BPO In bound, Out Bound Process

[Admin]

E-Novations London Limited
http://www.e-novations.co.uk

Keywords: Customer Care Executive

Designation: Customer care executive, In bound-Out Bound Process, BPO Services
Experience: 0 - 3 Years
Location: Ahmedabad
Compensation:
Rupees 80,000 - 1,50,000
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: IT-Software/ Software Services
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 02 Dec 2008

Job Description
Candidate should be Graduate or Under Graduate with Having good communication skills.
Good communication with neutral accent.
Voice Inbound - Outbound Process
International Dialing
selling of services through internet and calls
Fresher Can also apply

Desired Candidate Profile
1. Good Communication Skills, Good command over English.
2. Knowledge of Excel and internet is must.
3. Prompt and Quick turn over capability.
4. Ability to convince over phone.
5. Self motivated & ready to take responsibility at all times.
6. Aggressive
7.Team Player
8. Dedicated and urge to achieve targets to get maximum incentives.
9. Should have good business sense
10. FRESHER OR EXPERINCE VERY GOOD ENGLISH WITH GOOD COMMUNICATION IS MUST

Company Profile
E-NOVATIONS® Profile:
E-NOVATIONS® has been established since June 2000 with a total focus on Retail and Hospitality solutions. The company has grown organically from a software development centre based in Holborn, London to now having a dedicated centre in London Docklands and office spread throughout the country to include USA, India, Middle East.
E-NOVATIONS® is a dynamic and ambitious company dedicated to exceptional customer service and exceptional products.
E-NOVATIONS® customer support teams are spread throughout the regions to ensure our customers don’t experience downtime and meet the ever increasing demands of our customers. We have support structures that go upto 24 hours a day 365 days a year.
E-NOVATIONS® is also the author of the EMPERIUM® range of products for Retail and Hospitality. EMPERIUM® retail systems have gained exceptional recognition in the marketplace as stable and powerful systems to manage the entire cycle of a retail and hospitality business. EMPERIUM® allows customers to manage inventory, instore promotions, staff time management, commissions, customer management through to accounts and comprehensive reporting.
E-NOVATIONS® is now recognised as one of the leading suppliers of Retail Solutions in the UK with customers spread throughout Europe, Middle East and Africa.
E-NOVATIONS® continues to invest heavily in the research and development of our EMPERIUM® range of products and customer support with our dedicated engineers for the entire product range.

Executive Name: Jigar Dave

Address:
E-Novations London Limited
103, Giri Bhavan
Nr. Nilkanth Plaza
Ahmedabad,Gujurat,INDIA 380008

Email Address: info@hrimsolutions.com

Telephone: 91--9909031881

[Guest-IJT]

V. MURUGANANDHAM
402/5,1st Floor 15,THA Main Road,
Venkedeshwara Layout,
Madiwalla(near ayapan temple),
Bangalore-560068
E-Mail : muru8_msse AT yahoo.com
Mobile : 9976053398

CAREER OBJECTIVE
To work in a renowned organization and be productive and dedicated for the upliftment of the organization.

ACADEMIC PERFORMANCE
CLASS/ COURSE NAME OF THE INSTITUTION BOARD/ UNIVERSITYOF STUDY YEAR OF STUDY % SECURED
M.S.S.E
(MASTER IN SOFTWARE AND SYSTEM
ENGINEERING) APPOLO COMPUTER
EDUGATION,
TRICHY
APOLLO
UNIVERSITY
2007-2009

A+(Grade)
B.S.C
(COMPUTER SCIENCE) Kurinji College of Arts and Science, Trichy-2. Bharathidasan university 2006-2009
77.46

HSC TNPL Matric& Hr sec School, Kagithapuram
Karur Dt.
Matriculation
2006
67.63

SSLC TNPL Matric& Hr sec School, Kagithapuram
Karur Dt.
Matriculation
2004
67.83

SOFTWARE EXPOSURE
- Languages : Hardware , Networking , Os

FIELD OF WORK
- Work : Technical role
- Work : System Administrative

CURRENT WORKING FIELD
- Work : Technical role
- Work : System Administrative

CURRENT COMPANY
- Company : Sparsh ,Chennai

AREA OF INTEREST
- Subject : Operating System (Basic)

MINI PROJECT
- Title : SECURITY OF WEB FORMS
Description : My project aim is to give security for the web forms which are hacked by the hackers

PROJECT TRAINING
- Undergone project & training Period in “ADROIT SOLUTIONS”, Bangalore.
- Undergone project & training Period in “PANTECH SOLUTIONS”, Chennai.
- Undergone project & training Period in “WISDOM TECHNOLOGY”,
Trichy.

ACHIEVEMENTS
- Won the 3st prize in ENGLISH RECITATION conducted in Kurinji College of Arts & Science.
- Participated in many technical activities like Java Debugging.

EXTRA CURRICULAR ACTIVITIES
- NAAC Student Committee Member
- NCC CADET
- Basket Ball Zonal, District Winner, State Participation
- Atheletics Zonal, District Winner, Foot Ball National Participation

PERSONAL DETAILS
Father’s Name : Mr. V. Vaira Perumal
Sex : Male
Date of birth : 06-12-1987
Language Proficiency : English and Tamil (R – S – W)
Hobbies : Making friends
Traits : Team work and Leadership.

Place :
Date : (V. MURUGANANDHAM)