www.rpoworks.com RPO-Works Indore : Business Development Executive

[Admin]

RPOWorks
http://www.rpoworks.com

Keywords: sales, bde, rpo, recruitment, recruiter, bpo

Designation: Business Development Executive
Experience: 0 - 1 Years
Location: Indore
Compensation:
Best in class
Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: Sales, BD
Posted Date: 17 Dec 2008

Job Description
Generate new business, by identifying and pursuing prospects interested in outsourcing recruiting activities to India
Showcasing RPOWorks’ offshore recruitment services and capabilities to international clients and prospects.
Meeting sales target.

Desired Candidate Profile
Proficient in internet searching and using MS Office.

Must be target oriented, self starter, needing minimum amount of supervision

Must be willing to work during USA business hours

Experience in Sales/Telesales/BPO preferred.(Freshers can apply)

Company Profile
RPOWorks (www.RPOWorks.com) is a leading provider of Offshore Recruitment Process Outsourcing services. To achieve our ambitious goals, we are looking for talented and competent individuals who love challenges and have a passion to excel.

Executive Name: Richa Kumath

Address:
Not Mentioned

Email Address: hrd@ideavate.com

Telephone: 91-0731-6450351

Reference ID:
RPO

[Guest-IJT]

Name : Arti Sharma
Email : arti_sharmaus AT yahoo.com
Designation / Skillset : HR Executive/Executive Assistant
Good Morning Sir/Madam,
Please find attached my cv for Executive Assistant.
Thanks & Regards
Arti Sharma

Resume :

Company : MetLife is a leading provider of insurance and other financial services to millions of individual and institutional customers throughout the United States.
Designation : Sr. Associate Planning & Reporting
Tenure : Oct, 2008 to Till Date
Job Responsibilities :
(E-Business)
- Working in a Database management eBusiness Reporting process.
- Running SQL query on MS Access.
- Generating reports on Ms Excel and MS Access on a daily basis (Weekly, Bi-monthly & Monthly).
- Ensured detailed process documentation, created and adapted process Map (L1, L2, and L3).
- Responsible of handing Five mail boxes
- Responsible of providing access to offshore and onshore team.
- Responsible of exporting data and merged them into excel and access files.
- Maintain the Attendance Tracker of 42 employees as a HR Spoc
- Maintain MOM (Minutes of Meeting) in every meeting
- Maintain the Learning &Development Tracker of entire LOB (256 employees)
- Taking care of calendar, Meetings and conference call for manager
(Reporting Process)
- Collation of Data from various systems from the Historical Pattern Database.
- Preparation of Incentive report for the Stateside Associates and Supervisors.
- Recommend and develop new processes, reports and enhancements as required.
- Preparing and updating the SOP (Standard Operational Procedure) and Process Maps.
- Conducting Training Sessions for New Hired Employees.
(Workforce Management)
- Forecasting the no of calls and AHT for the upcoming months for 2 offshore and 1 onshore call centre sites.
- Responsible for planning schedules, breaks, length of shift and no of shift in a week for 1100 FTEs.
- Responsible for forecasting of SERVICE LEVELS in calculation of forecasted AHT and the FTEs available.
- Responsible for generating reports through Aspect-eWFM Tools for different LOBs for different parameters and matrices.
- Responsible for generating Time Slots for Team Leaders for any pre decided slot requested in tandem of the particular LOBs
- Responsible for Swatting of Staff across LOBs for optimizing available Resources to achieve the Service Level Goal.
- Responsible for making the schedule official through Aspect-eWFM.
- Calculating and Analyzing the Service Level at Half Hourly interval on Daily Basis
Trainings :
- Working in Teams
- Customer Centricity
- Interpersonal Skills
- Coaching Skills
- Understanding Excel
Achievements :
- Won R&R for GEM of the Process in 2009
- Won R&R for GEM of the Process in 2011
Company : GTA (Gulliver Travel Agency) is a global specialist in tourism products for the travel industry which deliver through an onshore/offshore model leveraging our state-of-art facilities in Gurgaon (New Delhi), India.
Designation : Team Associate (Profit & Loss/Liabilities)
Tenure : June, 2006 to Oct, 2008
Job Responsibilities :
- To cross check the bill sent by vendors and analyze with the actual usage by customer.
- Amendment / Suspension / Deduction of purchase orders is done through us and actively involved for the same (GTA worldwide).
- Single point of contact for the invoicing section and credit control department to raise any queries related to sales invoice missed and credit note. Responsible for sending all the reports related to Internal.
- Reconciliation to different payment offices and to the higher management on monthly basis.
Operating Software : MS Excel, AS400 Mainframe & J D EDWARDS, CMS Avaiya, Citrix, Aspect eWFM.
Achievements :
- Won R&R for Best team member
Professional/Academics
Examination Name of Institution/University Year
M.B.A.(HRM) Symbiosis Institute of Business Management 2006
B.A. Delhi University 2001
Intermediate C.B.S.E. 1996
High School C.B.S.E. 1994
Computer Skills
- 1 Year computer course from DICS (Delhi Institute of Computer Science)

Reference
Name :
Designation :
Address :
Date :…./…../…….
Place : (Arti Sharma)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4323325
Date & Time : 2nd Jul 2011 6:48 PM (UTC)
IP Address : 59.178.148.124
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Predicted Country : India