Organisation : Indian Institute of Banking & Finance
Announcement : Syllabus
Course Name : Bank Trainer Course

Download Syllabus Here : http://www.indianjobtalks.com/uploads/75960-Trainer.pdf
Home Page : http://iibf.org.in/index.asp

Bank Trainer Course Syllabus :
The details of the prescribed syllabus which is indicative are furnished in the booklet. However, keeping in view the professional nature of examinations, all matters falling within the realm of the subject concerned will have to be studied by the candidate as questions can be asked on all relevant matters under the subject.

Candidates appearing for the examination should particularly prepare themselves for answering questions that may be asked on the latest developments taking place under the various subject/s of the said examination although those topics may not have been specifically included in the syllabus. The Institute also reserves to itself the right to vary the syllabus / rules / fee structure from time to time.

Any alterations made will be notified from time to time. Further, questions based on current developments in banking and finance may be asked. Candidates are advised to refer to financial news papers / periodicals more particularly “IIBF VISION” and “BANK QUEST” published by the Institute.

Paper - 1 : Human Resource Management
1) Concepts, Policies and Practices : Fundamentals of HRM; Importance of Human Capital, Management of transformation, New insights into HR Management and contemporary issues, Relationship between HRM and HRD; Structure and Functions, Policies and Practices, Role of HRD professional, Development of HRM in India.

2) Behavioural Dynamics in organizations : Person - Job Fit, Group Dynamics, Group Problem Solving and effectiveness, Leadership and Team building, Change Management, Human Response - Implications of benchmarking; TQM, BPR, ISO 9000 Series and other techniques for Organizational improvement and Management of Service Industry; Quality Circles. Six Sigma and its implication in organizational development. Organizational Change and Development; Responsibility Charting, Conditions for Optimal Success, Role of Change Agent and Managing Change.

3) HRM in Banks : Traditional Role of Human Resource Department in Banks, Expectations from HR Department, Conflict of new initiatives with work culture and capacity, HRM challenges, Core Banking and HR challenges, Knowledge management in Banks; Need for Knowledge Management, HRM and Information Technology, Information and Database Management, Preparation / updation of Manuals and job cards, Linkage with Educational Institutions.

4) Organizational Communication : Barriers to Communications, Steps for effective communication in the organization

Paper - 2 : Training
1) Human implications for Organisations : Learning and instructions, Learning Processes, Employee Behaviour, Theories of Motivation and their practical implications, Motivational strategies, Reward and Incentive schemes, job enrichment, job rotation. Employee Development strategies and Techniques. Psychometric Assessments for skill enhancement and effective performance.

2) Training and Development : Attitude development, Pedagogy vis--vis Androgogy, Role and impact of training, Career Path Planning and Counseling, Changing face of Banking, Future of Bank Education.
3) Training Need Assessment, Training requirements, Consultancies, Training projects.

4) Training Methodology; subject matters of Training, Training infrastructure in Banks, Development of soft skills and communications. Techniques, methods, tools, Classroom management.
5) Training impact evaluation; sessions recap, real time informal feedback, measurement and impact evaluation of training over short horizon and medium term horizon.
6) Electronic enabled training systems and techniques; e-learning, virtual learning and self directed learning.