Company Name : zoffio Technologies Pvt Ltd
Company Location : Bangalore
Designation (of vacancy) : Customer Support Advisor
Company Website : www.zoffio.com

DESIGNATION : Customer Support Advisor

Name of the Position : Customer Support Advisor
Department : Customer Care
Location : Bangalore
Experience : 1-3 Years
Qualifications : Graduate/Post-Graduate
Responsibility :
**To remain as basic point of contact for customers with queries, complaints, feedbacks, requests etc
**Ensuring timely and professional responses to all complaints, requests and queries received enabling satisfaction of customer.

Name of the Position : Marketing Content Writer
Department : Marketing
Location : Bangalore
Experience : 0-2 Years
Qualifications : Graduate/Post-Graduate
Responsibility :
**Write unique copy for the website, descriptions for products, categories, brands and other website related copy requirements
**Creating content for the blog as per our schedule
**Developing content in accordance with SEO/SEM
**Create unique concepts and content for theme or product related catalogues
**Knowledge of Adobe Dreamweaver will be an advantage
**Experience in content creation, copy writing, content writing, technical writing, professional blog writing, editing, proof reading and related fields
**Must have a thorough and extensive grasp of the English language and excellent communication skills.

Name of the Position : Senior Executive - (Order Management Team)
Department : Operations
Location : Bangalore
Experience : 1-2 Years
Qualifications : Graduate/Post-Graduate
Responsibility :
**Resolving issues regarding Order Fulfilment on a daily basis
**Working in ERP systems
**Creating reports from ERP system & sending daily MIS to Managers
**Internal coordination on emails/chats with Customer Service, Sales, Purchase, Warehousing, Logistics, 3PL Partners & Finance/Payments Team
**System Oriented & process driven approach to Track & resolve issues within the stipulated TAT.
**Data management through Trackers in MS Excel – Vlookup, Hlookup, Match, CONCATENATE, etc.

How to apply : Apply through the official website

CONTACT DETAILS :
zoffio Technologies Pvt Ltd
855, 3rd Cross,11th Main,
Indiranagar, Bangalore,
Karnataka - 560038