www.bllifesciences.com BL Lifesciences Delhi : Supply chain, Logistics Executive

[Admin]

BL Lifesciences
http://www.bllifesciences.com

Designation: Logistics Manager / Logistics Executive
Experience: 3 - 8 Years
Location: Delhi

Job Description
To handle complete LOGISTICS activities of the company.

- Logistics coordination & support; mainly for international business.
- Managing international customer’s communications regarding shipments & queries
- Samples & commercial shipment coordination
- Courier & Freight negotiations and arrangements
- Post shipment documentations and payment followup
- Exports documentation
- Product registration documentation
- Govt bodies / DGFT / Embassy liaisoning

Desired Candidate Profile
* Broad LOGISTICS generalist experience of 3 to 10 years
* Experience in Export department & documentation is mandatory.
* Project management skills or assistance in any kind of project is added advantage, though its not a limiting factor.

Company Profile
BL Lifesciences, India is the manufacturer of wide range of MEDICAL DEVICES in the field of Anesthesia & Critical care, Cardiovascular Surgery, Interventional procedures and Dialysis.
The company has strong presence in all hospitals / medical sectors across India through 10 branch offices and also operating for international clients though Singapore & Dubai offices.
The corporate office is at New Delhi and production facility is at Greater Noida.

Interested candidate may email the resume in word format mentioning the current package drawn.
Also mention the post applied for in the subject.

Address:
BL Lifesciences
A-245,Okhla Phase-1,
New Delhi,New Delhi,INDIA 110020

Email Address: reception@bllifesciences.com

Keywords: logistics, supply chain, purchase

[Guest]

Name : Achal Bharti
Email : achal.bharti AT gmail.com

Summary of Skills:
Management Expertise:
- Develop strong inter-personal relationships with the team to cohesively bond them together.
- Single point of contact with the team and senior management through effective communication on key deliverables and soft issues.
- Optimum Resource utilization.
- Inspirer and mentor.

Personal key skills:
- Highly motivated and energetic in delivering results. Quickly analyze the problem and dependable trouble-shooter in efficient and effective manner.
- Valued contributor who performs confidently and effectively under pressure and thrives on challenge.
- Effective leadership communication & management skills.
- A complete accountable and liable Key Account manager who always moves forward and take responsibility.

Operational Experience :
- Design and enforcement of strategic work, process and policies to achieve customer satisfaction.
- Project Management exposure with major accounts. Service industry experience.
- Modify Operations as needed to meet Service Level Agreement under supervision of the senior management.
- Focus on continuous improvement of operation and delivery performance by analysing daily results and MIS.
- Robust Delivery Monitoring approach to ensure process on time delivery and healthy docket cycle.
- Deliver high on Client Expectations and Organizations revenue targets.
- Good understanding of customer need and requirement.

Linguistic Proficiency :English, Hindi
Hobbies : Watching Movie & Listening Music.

PROFESSIONAL SUMMARY :Achal Bharti
Professional Summary :
- Result-driven professional with significant and progressive experience for successfully managing all Operational aspects of a customer contact centre including selecting, training and managing staff; establishing and monitoring productivity goals, and leading cross-functional teams on key projects.

CRM Experience :
- Well versed in fabricating relationship with Client. Preparing corporate presentation to expand the business and participation in business development activities.
- Structured and casing work model for key clients and carrier.
- Develop and uphold good relationship. Focuses on creating a quality customer experience for all customer contact.
- Plan, forecast, report on sales, costs and business performance, according to company requirements and formats.
- Interacting with Support functions for Staffing, performance reporting etc Identifying performance gaps; updating on process related information; conducting suitable training programs to enhance operational efficiencies. Mentoring and Motivating subordinates individually and during team meets to enhance service standards, customer satisfaction & team development.

Logistic Experience :
- With 7.6 year’s experience, over 5 years in the LOGISTIC industry, I bring forth a unique set of knowledge and skills, which includes understanding of Supply chain & Business Processes, Methodologies and Leadership Capabilities. Wide and Diversified experience in Service Delivery, Training and Coaching, Transaction Monitoring, Forecasting, Scheduling, Managing and Leading programs.
- Third party logistics (3PL), cargo distribution service, packaging, logistic centres with warehousing, inventory management activity, invoice generation, facility, resources & planning, MIS preparation.
- Understanding on Inventory Control, proper racking & stacking of materials according to classification of items. Milk Run Vehicle Management, Vendor wise attachment of vehicles & schedule wise pick up & delivery planning for each vehicle as per capacity of vehicle, record details vendor touch, delay & breakdown vehicles. Special remark towards short & extra quantity, manpower, vendor evaluation, Billing & Collection Daily Basis KPI monitoring Knowledge about tracking system through GPS & Trip Summery.

Technology:
- Proficiency in computers i.e. MS Word, Excel, Power Point, Outlook Express, Internet.
Achievement:
- Appreciation letters from major Key Clients : Bharti Teletech (Beetel) RICHO India, L.G Electronics, Samsung.
Taken care of clients :
- Beetel, L.G Electronics, Samsung India, WPG, Delta Power, HCL.

Training Taken :
- Training Programs on E-mail Etiquettes, Telephone Conversation and Customer Interaction Skills from Safexpress Training Unit, Safeducate.
Presently in Deccan Cargo & Express Logistics Pvt. Ltd (Deccan 360) - Joining date :-26 Apr 2010- New Delhi
DECCAN 360 is one of the know ventures of Captain Gopinath known for his revolutionary venture Air- Deccan , it is providing Express and Air services with time definite delivery having connectivity to most of the A and B class cities across India. An air fleet of 8 cargo freighters, consisting of Airbus 310, ATR-72, ATR-42, servicing 10 airports directly through aircrafts, surface fleet comprising more than 250 network trucks, 9 major regional trucking hubs, city connectivity offered by 58 existing partners.
(Assistant Manager CS & Indirect Sales– North, Key Accounts)
- Working as CS-Head for North, managing Key Clients and their all India distribution provide logistics & supply chain solution with a group of 6 members in core team. These are national customers as well as north based small and medium enterprises.
- Process Implementation for smooth function and time bound delivery.
- Ensuring healthy docket life cycle, smooth movement and delivery of inbound shipments and outbound dispatch, distribution, responsible for resolving customer complaints.
- Monitoring Service Analysis, MIS Reports and maintained it up to desired level.
- Manage reverse logistics, Re-Distribution of orders, Value-Added Services & ensure timely billing & payment collection.
- Ensure customer satisfaction, retention and mutual growth, attending periodic meetings as and when required to contribute to Customer Services development.
- To Manage and motivate staff, train and develop team-mate according to company policies and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
- Dealing with other areas of the business to drive changes and improvements.
- Handling team of six members (3 key account managers and 3 Implants- sit at customer premises). Develop team-mate to achieve all targets and continually improve performance against key performance indicators. Create and review trend analysis reports regularly to respond to customers changing needs.
- Liaise with external parties as necessary and maintain quality services for key Clients.
- To work with the Head of Customer Relation at corporate office on strategic initiatives for the customer Relation and service department. Managing customer service operations for rendering and achieving quality services.
- Manage selling and related activities with staff competence in all areas, to optimize and sustain sales performance, profitability and customer satisfaction
- Acting as a single communication channel between companies (Deccan 360) and Customers to provide high level of customer service and professionalism taking into account the consideration that all Deccan 360 customers have an express requirement, and are looking for instant and immediate action.

Safexpress Pvt. Ltd. Joining Date : - 15th Mar 2007 - New Delhi
SAFEXPRESS India Largest Domestic Cargo provides an unrivalled range of logistics and supply chain solutions including door to door distribution; single source invoicing; reverse logistics; 3PL; statutory obligations management; packaging solutions, e-logistics and C&F. This leading-edge expertise is backed by a formidable national network – comprising of over 580 locations and more than 3,500 vehicles, operating over 1000 routes, 365 days a year, offers the widest range of express services in India through Integrated Logistics Management, Express, Air, Multi-modal, and Time Definite Delivery in addition to logistics consultancy and management largest logistics network in the country.
(Key Account - CRM)
Key Responsibilities
- Worked as Key Account Manager for key clients with customer centric approach.
- Managing their all India distribution, provide logistics and supply chain. Liaison and Maintain quality services for key Clients, to understand develop and retain in long term.
- Integrating them with the organization strategy, people, best technology, mutual and profitable growth and business process. Caring and assuring, out of the way help, respect for customers, and understand their likings, ability to connect with them.
- Implementing innovative process for smooth function of SCM for their clients and warehouses, that to understand the profitability in both context. Sudden service failure which was not earlier noticed or expected from both sides been handled, monitored and closed till the end of call/escalation.
- MIS Reports preparation, reports on sales, plan forecast, preparing corporate presentation for Safexpress Top Management.
- Further managing and monitoring Reverse logistics, Re-Distribution of orders and ensure timely payment collection. Ensuring healthy docket lifecycle. To maximize account penetration with present customers, build trust, value added services, growth in number of waybills, growth in yield (freight/wt), maintain collection policies. Monitoring customer revenue base, generating lead from existing customer.
- Acting as a single communication channel between SAFEXPRESS and Customer to provide high level of customer service and professionalism taking into account the consideration that all SAFEXPRESS customers have an express requirement, and are looking for instant and immediate action.
- They have their govt. clients and have vast billing to this sector. Taken active participation in Govt. projects of these clients offering best services using our network across India.
- Inbound and outbound distribution, dispatch Management and co-ordinations with more than 40 warehouses across country for L.G Electronics including Vehicle Management & Logistics Management. Suggesting the mode of distribution Air/ Surface depending on the product category and time management.
- Develop and uphold good relationship with client and clientele. Ensure customer satisfaction, retention and mutual growth.

Vedram & Sons (PARAS Dairy). Joining Date : -8th Mar 2005 - New Delhi
This FMCG Company is ISO 9001 2000 certified and confirm to HACCP standards is in Dairy sector since 1960. It supplies over 2.9 lacs litres every day and a processing capacity of 25 lacs litres per Day with vision to continue to grow as an FMCG major with values of trust, commitment, and integrity. It has international collaboration with Westphalia Separator, A.G Germany, and applexion. It has products like pure Ghee, skimmed milk powder, dairy whitener, table butter, and white butter, casein edible and industrial grade.
(Sales Coordinator & Customer Care –Sr. Executive)
- Customer Care, Service Level Analysis, Handling customers, complaints, queries of distributors, and retailers, maintain polite behavior of our Sales staff with them.
- As Sr.CCE, handle complaints and queries of dairy products and ensure time bound resolution through our expert sales team and chemists across Delhi and NCR.
- Analyze the sale figures of four variants and plan work module for sales staff based on that analysis. To monitor the competitor’s new products, route and route sale.
- Active participation in developing schemes based on regional sales analysis.
- Maintain service levels & consumer satisfaction based on parameters of quality, queries, and delivery of dairy products.
- To coordinate with our sales team and track their daily sales & marketing activities, their whereabouts and reporting.
- Resolve escalation of claim from retailers and consumers with the help of sales team.
- Reporting of these regular activities to our reporting Head - V.P (Marketing) on daily basis.

DSS InfoTech Solutions Pvt. Ltd. Joining Date : - New Delhi- 7th Jan 2004
It was popularly known as MOBILINK PAGING SERVICES and was primarily into radio paging services into 10 major cities including 4 metros across the country. Now DSS which is joint venture of Selmon & Collemen – Dalmia Group is known as CARETEL for call center services. It is ISO 9002 certified company.
(Customer Care Division - Executive)
Taken care of clients : - PHILIPS, VIDEOCON, AIWA, MERCEDEES, & SAMSUNG
Key responsibilities :
- Customer Care, Service Level Analysis, Handling customers, complaints, queries.
- Escalating complaints to respective departments.
- Getting back to them with time bound resolution.
- Management Information System Handling.

Professional Qualification :
Diploma in Computer Application - Delhi-2005
Educational Qualification :
Bachelor in Electronics Delhi University - (D.U) 2004
Intermediate Science Model School -C.B.S.E -2001
Matriculation Model School -C.B.S.E -1999

[Guest]

Gaurav Singh
E-Mail : gaurav120789 AT gmail.com

Seeking challenging assignments in Supply Chain/ Logistics and in International Business Management with a growth oriented organization of repute.

Synopsis :
- MBA (International Business) from Dr. K .N. Modi Institute of Engineering and Technology, Ghaziabad.
- BBA (Marketing) from Babu Banarasi Das Institute of Engineering and Technology, Lucknow.
- Acquired sound knowledge and understanding of subjects Logistics, Supply Chain Management, Inventory Management, Import- Export documentation, Marketing, Sales, etc.
- Abilities in handling multiple priorities, with a bias for action and a genuine interest in personal and professional development.
- An enterprising individual with good interpersonal skills analytical, comprehensive problem solving abilities & a willingness to learn.

Academia :
2011 MBA (International Business) from Dr.K.N.M.I.E.T., Ghaziabad (U.P.).
2008 Bachelor of Business Administration (Marketing) from B.B.D.N.I.T.M., Lucknow (U.P.).

Trainings Attended :
- Completed two month training in PARAG during the course of MBA.
- Project title “consumer’s perception towards PARAG and promotion of liquid milk”.
- Completed Two month training in Hindalco during the course of BBA.
- Project Title “Ratio Analysis”.

IT Skills :
Language : C++
Designing Tools : Desktop Publishing
Office Tools : Office Assistant
Accounting Tools : Tally 7.2

[Unregistered]

RESUME
BHAVAN KUMAR JHA

OBJECTIVE :
Searching the challenging opportunity in as Organization motivation ambience and exposure in Accounting, Finance, Auditing and Taxation.

ACADEMIC QUALIFICATION :
B.Com. (Hons.) from Mithila University Darbhanga.
10+2 Passed from B.I.E.C. Patna.
10th Passed from B.S.E.B. Patna.

SOFTWARE SKILLS :
Operating System : Windows
ERP : Operation Data Entry Delivery Stock update & Accounts over ERP.
Packages : M.S. Word, M.S. Excel & Tally7.2 and 9.0

Present Employment :
Present working with M/s RTC LOGISTICS Pvt. Ltd., Since November 2009 to till date
Maintain the cash book Manual cum computerized.
Maintain the cash (daily 05 to 07 lakh) in office.
Maintain the work advances record.
Maintain cash record of all branches & Ware houses.
Prepare monthly trail balance.
Reconcile with branches & Warehouse
Complete record of daily expenses
Controlling of monthly budget
Bank Reconciliation and creditor’s reconciliation,

PREVIOUS EMPLOYEE :
Previous working with M/s Varuna Roadlines Pvt. Ltd., Since December 2005 to October 2009.
Handling Cash Book and Bank Book
Bank Reconciliation Statement
Preparation party Reconciliation
Making Vender Payment
Timely MIS Reporting to management
Computation of TDS and Service Tax
Party ledger maintain
Passing of all Type Voucher

POST EMPLOYMENT :
M/s BIC Logistics Ltd. Since February 2001 to October 2005 in Gurgaon Branch.
JOB PROFILE :
Handling Cash and Bank Book.
MIS Reporting.
Tour & Traveling expenses Accounting.
Mobile & Telephone expenses Accounting.
Vender Payment.
Party ledger maintains.
Rakhecha & Company (Chartered Accountant) as an Account cum senior auditor from June 1999 to October 2000.

PRACTICAL TRAINING :
D. Group International Pvt. Ltd.(Export Company)
Sheds of India (Export Company)
AIF Pvt. Ltd.(Noida)
Rushu International (Trading goods of Chocolate)
Trust House (Trading goods of Chocolate)
Multi Scan Company Pvt. Ltd.

WORKING EXPERIENCE :
Ensuring Timely Payment of Service Tax
Bank and Party Reconciliation
Expenses analysis
Cash Vouching, Bank Vouching and Journal Vouching
Bank Auditing and Bank Reconciliation
Auditing of Purchase & Sales
Checking of Employee Pay roll including ESI, EPF & LWF
Finalization up to Profit & Loss Account

PERSONAL PROFILE :
Father’s Name : Shri Krishna Chandra Jha
Date of Birth : 15th June 1979
Nationality : Indian
Marital Status : Married
Sex : Male
Language Known : Hindi & English
Salary Expected : Negotiable
Hobbies : Playing / watching Cricket & watching movies.

PERSONAL SKILLS :
Comprehensive Problem Solving ability
Good Communication Skills
Ability to deal with People

I hereby affairs the information given is true to the best of my knowledge and belief

DATE :…………………
PLACE :…………………