Name of the Organization : Tamilnadu Health Systems Project
Type of Facility : '104' Medical Helpline Service
Location : Tamilnadu

Website : http://www.tnhsp.org/

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Suffering from health ailments such as diarrhoea and jaundice? Or sustained severe injuries while being stuck in a remote rural location?

Have no idea on the health care institutions available in the locality? Need of medical counselling? Then dial `104’ for solutions to these problems.

Callers from any part of the State will be directed to the nearest healthcare
'104' Medical Helpline Sevice:
An initiative of Tamil Nadu Health System Project, this service is being run by GVK-Emergency Management and Research Institute (EMRI), which also operates the ‘108’ Ambulance Services in the State.

Callers from any part of the State would be directed to the nearest healthcare with requisite facilities to treat ailments.

This ‘104’ call centre functions out of the Government Kasturba Gandhi Hospital for Women and Children at Triplicane, Chennai

The primary objective of the helpline is to provide the caller with the immediate home remedies for most aliments such as vomiting and minor injuries.

A team of doctors have been deployed exclusively to man the helpline.

Complaints :
However, if they feel that a physical intervention is required the caller will be immediately referred to a hospital and the call transferred to 108 Emergency Response services.

While the helpline operates from 8 a.m. to 8 p.m. at present, it will be made a round-the-clock service after it commences full-fledged functioning.

On an average, around 300 calls are received daily, of which between 30 and 40 calls are genuine

Note:
Callers from any part of the State will be directed to the nearest healthcare