Name of the Organization : SBI Life Insurance Company Limited
Type of Facility : Grievance Redressal Step-By-Step Procedure
Location : India

Website : http://www.sbilife.co.in/sbilife/content/13_2943

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Grievance Redressal :
At SBI Life, we are committed in providing the best of services to our customers. We provide customers with easy access to information and means to get their grievances redressed.

In case of any grievance, please feel free to contact us as below :
Level 1 :
Call on our toll free numbers : 1800 22 9090

Write to :
Client Relationship
SBI Life Insurance Company Limited
Central Processing Centre
Kapas Bhavan, Sector -10,
CBD Belapur, Navi Mumbai - 400614

Email us at : info@sbilife.co.in

Contact your Branch or Regional Customer Service Desk :

Locate your nearest customer service desk : http://www.sbilife.co.in/sbilife/ima...Desk_v002.html
Submit Complaint Online :
You will receive our response within 15 days.

Click to submit your complaint online : http://www.sbilife.co.in/sbilife/bi/complaint.do
Level 2 :
If the resolution you receive does not meet you expections, please write to our Grievance Redressal Officer, Head - Client Relationship at the address mentioned below :

SBI Life Insurance Company Limited :
Central Processing Centre, Kapas Bhavan, Sector -10, CBD Belapur, Navi Mumbai - 400614

Telephone No : 022-6645 6241

Email us at : hcr@sbilife.co.in

You will receive our response within 15 days.

Level 3 :
After Level 1 and Level 2 escalations, If Your complaint is still not resolved to your satisfaction, you may directly approach the Insurance Ombudsman for redressal.

Insurance Ombudsman : http://www.sbilife.co.in/sbilife/content/13_2943#