Caliber Point Business Solutions Ltd : Mahape, Navi Mumbai : LPO team leader

[Admin]

http://www.caliberpoint.com

Caliber Point Business Solutions Ltd. is the independent BPO Arm of Hexaware Technologies, a $154 mn IT & BPO services company. We have a state-of-the-art BPO facility in Mumbai and Chennai providing end-to-end business process outsourcing services to large global players and Fortune 1000 accounts. We have expertise in Process Consulting, Transition Management, Shared Service Center set-up, Transaction Processing and Document Management. We provide front and back office solutions in focused verticals including Healthcare, Insurance, Finance and HR.

Designation team leader- LPO

Job Description
Communicating and/or interpreting overall organizational objectives and applying them to team and individual objectives.
- Initiating, implementing and managing projects with a short term to mid term focus.
- Making the overall plan review team schedule and being accountable for meeting targets.
- Directing and coordinating activities of team members to ensure progress of project on schedule and within prescribed budget.
- Supervising and overseeing day-to-day operations of team members to ensure smooth workflow.
- Estimating personnel needs and ensuring adequate staffing to meet established project completion dates.
- Monitoring and reviewing progress and accuracy of assigned work to team members.
- Conducting or providing input into each individual team member’s performance appraisal.
- Coordinating peer evaluations/corrective efforts among team members
- Addressing concerns and resolving sensitive issues and technical problems for assigned projects.
- Organizing and facilitating team meetings
- Primary contact point for escalation of issues.
- Ensuring service quality.
- Ensuring adherence to QMS.
- Presenting periodic inputs and reporting to senior management on project status.

Desired Profile
Qualifications - Law Graduate with good academic credentials (aggregate of 60% and above in graduating, twelfth and tenth examinations)

Mandatory Skill Sets - Applicant should have necessarily worked in LPO for a minimum of 3 years.
- Comprehensive knowledge of legal terminology
- Ability to understand diverse accents, dialects and varying dictation styles
- Thorough knowledge in legal guidelines and practice and ability to use reference materials
- .

Work Experience: - Should have had at least 4- 6 years of work experience in LPO set up.
- Minimum no: of years: 3
- Maximum no: of years: 6
Soft skills required - Excellent Oral and Written Communication skills
- Good client interfacing skills
- Pleasing Personality
- Energetic and self driven individual

Experience 3 - 6 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area Legal
Education UG - LLB - Law
PG - LLM - Law
Compensation: As per industry standards
Location Mumbai
Keywords Navi mumbai

Contact Nupur Dube
Caliber Point Business Solutions
Bldg. No. 3, Sector-II, Millenium Business Park,
Mahape, Navi Mumbai
Mumbai,Maharashtra,INDIA 400710
Telephone 91-022-27783362
Website http://www.caliberpoint.com
Job Posted 11 Dec
Reference LPO/TL/01


Contact Us
For business enquiries and any other information required, please get in touch with us at any of our locations or email us at amanda.frost@caliberpoint.com

Caliber Point Business Solutions Ltd.
Building No. 3, Sector II,
Millennium Business Park, A Block,
TTC Industrial Area,
Mahape, Navi Mumbai 400710 India

Type - 2, # 11 - 13, Origin Tower,
Dr. Vikram Sarahabai Instronic Estate,
Thiruvanmiyur, Chennai - 600 041.

Nagpur
Office No. 4, Infotech Tower,
IT Park, Opp: VNIT,
Parsodi,
Nagpur-22

Pune
302- A, Bldg 'B1',
The Cerebrum IT Park,
Kumar City,
Kalyani Nagar, Haveli,
Pune - 411006

[Guest]

Over 4 years of professional experience in research, drafting and Court appearances before Hon’ble Supreme Court of India, Hon’ble High Court of Delhi . Involved in interacting with clients, case analysis and briefing the senior advocates.

Current Status: Ready to join firm after a break of 4+years, reason was family expansion and care of my kids.

Why job with you ? 1. Kids are going school and old enough to take care of themselves during day time.
2.My parents are ready to stay with me.
3. Financial independence
4. Easy to travel as I am living in Thane and my Husband works in Reliance - Ghansholi

Incase, you would like to have word with me, please call on 09867729519 or email to shwetavermakumar@gmail.com

Regards,
Shweta

[Guest]

CURRICULUM VITAE
Shweta S. Badkas
- (e-mail) sweta.badkas AT gmail.com
sweta.pote AT gmail.com
OBJECTIVE
To get a challenging growth oriented position where my skills can be effectively utilized and improved eventually leading to contribution in the growth of organization.
NASA INFOTECH
Borivali (w), Mumbai 1st July 2010 to 30th May 2011
Designation : HR-Admin
WORK EXPERIENCE
Job Responsibilities :-
- Responsible for end to end recruitment process.
- Conducting induction for new staff.
- Coordinating & Taking Follow up till the resolution of the concerns raised by employees.
- Implementation of HR policies.
- Attendance & Payroll Management.
- Serve as a linkage between employee and insurance company.
QUALIFICATION DETAILS
Qualification Year of passing School/College Board/University % of Marks
M.B.A. (HR, Marketing,) July-2010 SIBER College
Kolhapur Shivaji University 62.89
P.G.D.C.A. May-2007 SIBER College
Kolhapur Shivaji University 62.83
B.Sc. April – 2006 Vivekanand College, Kolhapur Shivaji University 64.04
H.S.C. Feb – 2003 Vivekanand College, Kolhapur Kolhapur Board 69.17
S.S.C. March – 2001 Chh. Y. Shahu Maharaj High-school, Gandhinagar Kolhapur Board 78.66
TECHNICAL PROFICIENCY
Office Automation MS- Office
Operating Systems Windows 95/ 98, Windows 2000/XP Vista.
GUI Visual Basic 6.0
Web technologies HTML
Databases SQL,MS-Access

ACADEMIC PROJECTS DETAILS
Project Title : I “Job Satisfaction”
Description The objective of project is to study satisfaction level of employee regarding job & working environment, and also regarding the training & development facilities, pay benefits, superior-subordinate relationships, career opportunities, motivation,etc.
Project Title : I “ON-LINE EXAMINATION SYSTEM”
Description The objective of project is to Show the working of online exams
consisting of authentication of the user and at the end showing the results.
Environment/OS Windows 98 / XP
Technologies VB 6.0, MS-Access
EXTRA-CURRICULAR ACTIVITIES
1. Was an active member of various committees at school & college level.
2. Was the Class Representative of school & college

[Unregistered]

RESUME
SWATI DINKAR YAMGAR
Email : suhasyamgar1989 AT gmail.com
- Name :- Swati Dinkar Yamgar
- Birth Date :- 22nd-June ,1992
- Marital status :- Unmarried
- Father's Name :- Dinkar Dada Yamgar
- Father's Occupation :- Driver
- Languages Known :- Marathi, Hindi, English

Career Objective : To achieve professional excellence on a growth oriented path with a professional organization where my experience and knowledge can be shared and enriched being part of challenging environments.

Education :-
NO. Exam Name Board/University Year Of Passing Percentage Grade
1 SSC MUMBAI 2007 64.61% First class
2 HSC(Science) MUMBAI 2009 46.67% Second class
3 T.Y.Bsc (Chemistry) MUMBAI 2012 52.00% Second class

Work Experience :- Fresher
Honors & Activities :-
- Maharashtra State Certificate In information Technology (MS-CIT)( basic computer course )
Computer Skill :
- I have Basic computer Knowledge about Ms Word & Microsoft excel
TYPING SPEED MARATHI – 30 w.m.p.
English – 30 w.m.p.

Sincerely,
Swati dinkar yamgar