Indtex Solutions Pvt Ltd, Mumbai
Company Web Page : http://www.indtexsolutions.com/

Reservation Executive :
Department: Reservation.
Location: Mumbai
Job Description:
** Conversion of a call into a sales call for inbound up selling and thus generating revenue to the company.
** Must be capable of handling & materializing all kinds of sales queries related to Flights, Hotels, etc
** Receiving calls and providing the passengers with the best possible routing for their destination and competitive fares available in the market.
** Providing their expertise and ideas for designing itineraries and pamphlets, and executing various new travel packages.
** Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service
** Helping clients with travel planning as well as provide travel advice & information.
** Working knowledge of Amadeus, Galileo or Sabre is a must.
** Excellent communication skills and good customer service skills.
Desired Candidate Profile :
** Minimum 1-3Years of experience in Reservation.
** Should have sales capability.
** Working knowledge of either Amadeus, Galileo or Sabre is a must.
** Excellent communication skills and good customer service skills.
** Willingness to work under UK shift timing.

International Ticketing Executive :
Department: International Air Ticketing Staff.
Location: Mumbai
Job Description:
** Responsible for issuing Air tickets for Retail customers, B2B/Subagents, and B2C customers etc.
** To confirm wait listed seats by monitoring flights and liaising with the airlines.
** To monitor and manage GDS queues as individual queues to keep a tab on pnrs with Schedule change or cancelled message from the airline.
** To do the invoicing on time for each tickets issued immediately and ensure that the payment has been collected for the same.
** To ensure and checking the possibility of Up sell or better ticketing option or possibility of reselling in lower class for profits before issuance.
** To provide excellent support to the In-house and UK Reservation team for queries related to Fare, ticketing, Fare rules, cancellations rule etc.
** To ensure 100% quality checks is done before tickets are issued to ensure there is no error resulting in loss to the company.
** To upload Non GDS tickets onto Quad labs by manually creating the booking card.
** To report to the operation manager on any tickets which is to be issued to issued without Quad labs booking card or incorrect booking card created with LOSS or less profit margins etc.
** To complete the dispatching of tickets after completing the invoicing.
** To liaise the Airline on any special request like extra seats, meal request etc.
** Ensure no Queries are left unattended and should not exceed 12hrs.
Desired Candidate Profile :
** Minimum 1-3Years of experience in Issuing and reissuing Tickets on CRS Amadeus and Sabre.
** Knowledge of manual fare shell creation would be an added advantage.
** Should be a good team player in achieving the desired growth of the organisation and team
** Excellent communication skills and good customer service skills.
** Willingness to work under UK shift timing.

Holiday Packages Executive :
Department: International Holiday Packages.
Location: Mumbai
Job Description:
** Responsible for selling International Holiday packages, Designing tailor made Itineraries, costing, hotel booking etc
** Bookings flights on GDS and booking worldwide hotels through suppliers and direct contracts combining multiple products and multiple destinations worldwide.
** Liaising and negotiating rates with suppliers for air products (schedule flights, low cost flights) and land products (worldwide hotels, car hire ,cruises ,visa's etc) all for the UK market initially.
** Knowledge rules of hotels (room occupancy, child policies, concept of board basis (i.e. bed breakfast/half board/full board etc)
** Have good negotiation skills to get the best rates for the company from suppliers and also able to build good solid relationships with suppliers to gain more advantage in the market.
** Help customers plan and book their holidays by conversing with them over phone and Email.
** Should have the experience of handling Sales Leads, should have worked over the phones and target oriented.
Desired Candidate Profile :
** Minimum 2-3Years of experience in Designing Tailor made International Holiday packages.
** Knowledge of Worldwide destinations.
** Should have sales capability.
** Should have knowledge of Designing International Packages, Itineraries / Costing / vacation packages,
** Excellent communication skills and good customer service skills,
** Willingness to work under UK timing.

Apply through the website...

Contact Us :
Indtex Solutions Pvt Ltd,
D / 515, Floral Deck Plaza
MIDC, Opp. ICICI Bank,
Near Seepz, Andheri - East,
Mumbai - 400 093.