Citigroup Global Services Ltd Chennai : Fresher Walkin US Voice Support

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Citigroup Global Services(formerly E-serve International)

http://www.citigroupglobalservices.com

Keywords : Customer support, BPO , call center , international call center , Uk shift , night shift , service , customer service , care , processing , voice , customer care , ITes , ITES , tele sales , sales , Banking , Financial , Bank , fresher , citi

Citigroup Global Services(formerly E-serve International) is the Global Processing Center for Citigroup entities across the globe. Driven by state-of-the-art infrastructure, a quality and control environment, a solid workforce, we strive to bring the best IT-enabled solutions to our clients.

As a Global Processing Center and a member of Citigroup based out of India, we, at Citigroup Global Services are known across the Citigroup universe for our instant delivery mechanisms, quality of service and most importantly, our people. We have serviced Citigroup in India since 1992 and globally since 1999. We specialize in providing our clients with all the benefits of outsourcing while effectively managing and mitigating risks associated with off shoring.

Designation
Walkin Interview-(US Voice Support) 26-30th May'08, 4.00-8.30 PM

Job Description
* Should have excellent communication skills
* Involves handling inbound Calls and resolving customer queries. Involves updating customers on latest information on a product or service.
* Should be comfortable work in all Shifts .
* Patient and should have ability to handle any kind of customer queries.
* Job primarily involves interacting with US (Night Shift)

Walkin Interview on 26th - 30th May 08 between 4.00 PM to 8.30 PM

Venue - No: 769, Spencers plaza, III Phase, 9th Floor, Anna salai, Chennai - 2

Freshers can also walk-in directly for interview
Desired Profile
Education Qualification:
Minimum of 12 years of completed education. Any Graduate /Persuing Graduation / Diploma.

Candidates with relevant experience in a voice based International or domestic Call centre will be at an advantage.
Involves working in all shifts.
Ability to multi-task and comfortable working on computers
General awareness and fundamental mathematical abilities

NOTE: Position open only for candidates willing to work in Chennai.

Experience 0 - 4 Years
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Compensation: Company will provide pick up OR drop facility(depending on shift timings) for employees working in night
Location Chennai

Contact Swathi M
Citigroup Global Services Ltd
45, G.N.Chetty Road
Tower Victorie,
T Nagar
Chennai - TN ,India 600007
Telephone 91-44-28490023
Website http://www.citigroupglobalservices.com
Job Posted 28 May
Reference CGSL/USV/260508

[Guest-IJT]

NAME : Sumeet kumar singh
OBJECTIVE
“ To work in a dynamic environment that provides opportunity to learn key technologies, be an efficient team player and to be an asset for the organization by delivering to the best of my capabilities.”
EDUCATION
- Pursuing Bachelor of Engineering ( Computer Science ) from Bangalore Institute of Technology, Bangalore , Affiliated to V.T.U, Belgaum.
1st Semester : 69.81%
2nd Semester : 71.23%
3rd Semester : 55.78%
4th Semester : 54.78%
5th Semester : 53.67%
6th Semester : 64.33%
AGGREGATE : 61.60%
- Class 12th VEDA VYASA D.A.V. Public School, Vikaspuri, New Delhi (CBSE) : 67.2%
- Class 10th D.A.V. Public School, Dwarka, New Delhi (CBSE) : 86.6%
COMPUTER SKILLS
Programming Language : C, C++, C#(BASIC),java, SQL
ACHIEVEMENTS
- 0.1% MERIT CERTIFICATE IN 10th BOARD
- SCHOLARSHIP UNDER NATIONAL SCHOLARSHIPS SCHEME
- TALENT CERTIFICATE IN ALL INDIA TALENT SEARCH EXAMINATION
- REPRESENTED THE SCHOOL IN INTERNATIONAL COMPETITION FOR MATHEMATICS CONDUCTED BY “THE UNIVERSITY OF NEW SOUTH WALES”
- REPRESENTED THE SCHOOL IN VARIOUS EVENTS
sumeet09dec AT gmail.com
DECLARATION
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Place :Bangalore
Date : SUMEET KUMAR SINGH