www.careers.wipro.com Wipro BPO Solutions Ltd Delhi : Voice, Accent Trainer

[Admin]

Wipro BPO Solutions Ltd
http://www.careers.wipro.com/bpo
careers.wipro.com

Keywords: Voice and Accent

Designation: Voice And Accent Trainer
Experience: 2 - 5 Years
Location: Delhi
Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 07 Nov 2008

Job Description
· Preparing Training modules
· Planning Training sessions
· Conducting Training
· Evaluating Training
· Trainee feedback

Desired Candidate Profile
· Willingness to work 24/7 - needs to be comfortable with working in shifts
· Needs to have strong training ability
· Good rapport building skills, extremely methodical and organized
· Good analytical ability.
· Good reading / learning, researching – Skills
· Needs to have good American / British accent.
· High level of mental maturity.
· Should have had formal training as trainer - Train the Trainer, ISTD Diploma, CHE, or similar
· Good Administrative experience
· Should have experience in leading teams in operations or in training, but needs to have some amount of supervisory / leadership experience.

Company Profile
Wipro is an integrated corporation that offers a diverse range of products, solutions and services in systems, software, consumer care, healthcare, lighting and infrastructure technology. We are driven by our passion for quality and our commitment to Customers. This drive has catapulted us among the 10 most admired companies in India. Through constant innovation and a people-first attitude, we strive to assume leadership positions in all our businesses in the new millennium.

Wipro is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. Wipro's position of leadership in the IT business is built on a strong foundation of quality processes (Six Sigma and ISO 9000), Knowledge Management, Innovation & People processes (P-CMM: People Capability Maturity Model). Wipro provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. Have a team of over 42,000+ committed people from different managerial and engineering backgrounds, spread across US, Europe, India and Japan. We provide end-to-end solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages. We are the chosen IT outsourcing partner for several Fortune 500 companies.

Wipro BPO Solutions Ltd. is India's leading third party offshore BPO (Business Process Outsourcing) provider with a full spectrum of BPO services. The Company Headquarters are located in New Delhi, with six state-of-the-art facilities in Mumbai, Pune, Chennai & Kolkata and global offices in US, UK and Canada. Wipro BPO provides a broad range of services from customer relationship management, back office transaction processing to industry specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering.

Executive Name: Wipro BPO

Address:
Not Mentioned

Email Address: anshu.gupta@wipro.com

Telephone: Not Mentioned

[Guest]

CURRICULUM VITAE

SAKSHI JAIN

Mobile- 9711960773
E-mail- sakshi.lizzie@gmail.com

SYNOPSIS
- A hardworking fresher who has completed her 1st year B.Com (Hons) from PGDAV College, Delhi University.
- Endowed with passion for winning
- Keen learner with constant zest to acquire new skills.
- Strong analytical and leadership skills.

ACADEMIA
X C.B.S.E. St. Joseph’s Convent School 2005
XII C.B.S.E. Modern Vidya Niketan, Aravalli Hills 2007
Persuing B.Com Hons Delhi University

EXTRA CURRICULAR ACTIVITIES
Actively participated in the following activities-:
- Debate Competion in school
- Singing competions in school
- Joined dramatics society of the college and participated in the street play competion in IIT Kanpur Fest- Antaragni 2008

PERSONAL DETAILS
DATE OF BIRTH - 28th March, 1990
ADDRESS - 1148, sector 23A, Faridabad, Haryana
LANGUAGE KNOWN - English, Hindi
HOBBIES - Reading Novels, Singing, Dancing, Communicating with different people, Surfing sites
INDUSTRY - Commerce (fresher/trainee)

WORK EXPERIENCE
Fresher – Under Graduate, completed 1st year, pursuing B.Com (Hons) from Delhi University.

[Rajesh Antil]

CURRICULUM VITAE

RAJESH ANTIL
Contact No.: +91- 9996666959
E-mail id: rajesh.vision1@gmail.com

SUMMARY
Professional Corporate Trainer and Motivational, Inspirational and Key Note Speaker with 3.5+ years experience in direct selling, marketing, developing, monitoring, and delivering training programs. Proficient in developing, presenting programs and training materials in an exciting manner using a combination of multimedia, personality and group exercise. Proven time management and organizational skills. Energetic and outgoing with strong interpersonal skills and common sense. Receive exceptional feedback and rate of referral for training services. Create a positive, professional learning environment.

CAREER OBJECTIVE
Aspiring for a growth-oriented career in service industry that will utilize my acquired skills,
expertise, knowledge, experience and values, so that I can become a valuable asset to the organization.

PROFESSIONAL EXPERIENCE
Since April ‘08
Starnet Business Limited (Renowned Direct Selling Organization)
- Corporate Consultant and Trainer

Role -
Plan, Conduct, Implement and maintain one day and three days result oriented training programs throughout country for associates/clients.

Key Accomplishments-
- Conducted Leadership Development Programs, Change Management Programs, Selling Skills Programs, Strategic Planning Programs, and Customer Service Programs.
- Worked with Director of Sales Training, Sales VP and directors on training plans for programs.
- Analyze the results of training program and workshops by implementing tracking mechanisms/follow-ups.
- Find out needs of training and facilitate training programs and workshops for the sales force.
- Participate in territory meetings, special events, territory activities, and seminars.
- Established and maintained high performance standards throughout the training process.
- Kept apprised of new training methods, competitor’s activity, and upcoming products to ensure current and effective training programs for sales personnel.

Aug’05 – March’08
Technogiant Infosolutions Pvt. Ltd. (a highly customer-oriented IT consulting firm)
– Assistant Corporate Trainer

Role -
Plan, create and execute training programs and techniques to territory coordinators and associates.

Key Accomplishments-

- Helped in developing requirements assessments of sales management and sales representatives.
- Prepared feedback survey forms, training manuals, and support materials.
- Evaluated and delivered training programs related to industry, domain, and solution areas.
- Maintained the calendar of sales training events.
- Compile statistics; evaluate data, form conclusion and present recommendation to management.


CORE ABILITIES
Leadership & Management Abilities

- Staff Development: Created culture of continuous education and learning by encouraging members to share their professional skills, knowledge, creative ideas and solutions to better improve and increase all employees' productivity across the entire organization.
- Excellent budget management & ability to effectively implement cost-reductions across company.
- Trained numerous employees and trainees on how to fully use available resources and technologies to improve employee productivity,
- Personally helped in managing Staff Issues: hired/fired, coordinated shifts, trained, developed and supervised all new professionals.


Strengths & Soft Skills
- Excellent Public Speaking skills: written and oral; along with presentations.
- Outstanding customer-service skills, including customer-oriented problem resolution skills.
- Professional demeanor: Graceful under fire, diplomatic and courteous to all customers/employees.
- Clearly articulates complex technology concepts & business requirements to executives and staff.
- Teach/Train/Mentor/Coach: concepts/goals to multiple audiences to achieve desired results.
- Strong problem solving, time management, resource/staff planning, and decision making skills.
- Takes Initiative: Able to see and know what needs to be done, then gets it done.
- Organized- Superior organizational abilities, project management & task monitoring/follow-up.
- Clear thinker -- able to perform well under stress - independently and also in teams.
- Solutions Oriented: Gather information requirements, research key issues, analyze benefits, evaluate pros/cons, then plan & implement successful solutions by truly matching business needs.
- Strong believer in continuous learning to improve skill set, foundation & emerging technologies.
- Passionate about a job well done; gets feedback & Q.A. responses to improve business value.

AREA OF INTEREST
Reading, Driving, Surfing on Internet and Listening Music.


TECHNICAL EDUCATION & TRAINING
Certifications

MCSA: Messaging (Windows Server 2003)
Microsoft Certified Systems Administrator

Verify my Microsoft Transcripts online - http://www.microsoft.com/learning/mcp/transcripts
Microsoft Transcript ID: 782597
Access Code: 00795287

Training

Completed Cisco Certified Network Associate Training,
Completed compTIA’s Network + Training.
Completed compTIA’s A+ Training.

ACADEMIC BACKGROUND
- Graduated in Economics from MDU, Rohtak.
- Pursuing Post-Graduate Programme in Management (MBA) from IMT, Gaziabad.

PERSONAL PROFILE
Birth Date - March 28, 1986
Marital Status - Single
Permanent Address - House No.1748, Sector-23, Sonipat – 131001

Rajesh Antil

[Guest]

hello
This is udhay raj urs, with good communication skills, language fluency,Technical
knowledge and other variety of skills sets.Looking for a Voice and Accent trainer
in reputed companies in india.
Please do call further details, (91) 9342536199
thank you
udhay raj urs