December 2nd, 2008, 12:51 PM
Post Count Number #1
www.yoganishta.com Chennai : Voice Operations Manager
Yoganishta
http://www.yoganishta.com
Keywords: Manager OPsCustomer Support - Voice
Designation: Sr. Operations Manager
Experience: 10 - 16 Years
Location: Chennai
Compensation:
Attractive Package
Education: UG - Any Graduate - Any Specialization
PG - MBA/PGDM - Any Specialization
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 01 Dec 2008
Job Description
Responsible for managing Customer service operations for UK & UAE. Excellent communication skills (speaking and writing) as the job involves interactions with overseas client Teams. Ability to motivate the team under complex situations.
Desired Candidate Profile
Responsible for managing Customer service operations for UK and UAE.
Participate in client / internal review calls and handle escalations.
Basics from Customer Support - Voice Experience
Company Profile
Yoganishta, consulting firm in Chennai. We service a few IT,ITES and Non-IT Companies across India and Abroad
Executive Name: Niranjan ( niranjan@yoganishta.com )
Address:
Yoganishta Technologi-s (P) Ltd
5, 65th Street, 10th Sector
K K Nagar,
Chennai,Tamilnadu,INDIA 600078
Email Address: careers@yoganishta.com
Telephone: 91-044-43442222