ESQ Business Services, Noida
Company Web Page : http://www.esq.com

Customer Support Executive :
Job Code: 2013/1002
Location: Noida
Vacancies: 3
Responsibilities:
** Database working experience (like MSSQL, Oracle)
** Web Server working experience (like IIS, jetty), knowledge of fine tuning of web server performance
** Experience in supporting software applications and solutions
** Experience in issue tracking software such as Jira/Bugzilla/Mantis/Remedy
** Experience of programming in a scripting language such as VB script/Java Script/Shell Script
** Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
** Documenting troubleshooting and problem resolution steps.
** Participation in providing training to customers as and when required
** Helping customers solve technical issues
** Answering questions from customers and prospective customers about the features and capabilities of our products
** Assist in product QA from a user’s point of view
** Provide feedback from customer/users to product team
** Excellent written and verbal skills
** Working experience 2-3 years and at least 2 years relevant experience
Education Qualification:- B.E./ B.Tech / MCA
Experience Required: 2 to 3 yrs

System Engineer :
Location: Noida
Vacancies: 1
Responsibilities:
** Installation and maintenance of hardware and software.
** Diagnose hardware, software and networking issues and rectify them.
** Install, configure, and maintain network services, equipment and devices.
** Manages all system back-up and restore protocol.
** Maintenance of windows and unix server
Experience Required: 1 to 2 yrs

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Contact Us :
ESQ Business Services
C-56/14, Institutional Area Sector-62
Noida-201304 , India