Upside Learning Solutions Pvt Ltd, Pune
Company Web Page : http://www.upsidelearning.com

Technical Support Executive :
Job Code : JSE, 1 Position
Experience: 1 – 1.5 years
Education: Bachelor’s Degree in Engineering (Computer Science) or Equivalent
Skills:
** Work experience as a part of technical team of a Software Products Company and/or as a Technical Support is must;
** In-depth knowledge of Database Management preferentially with understanding of MS SQL Server 2008;
** Familiar with HTML and CSS;
** Strong written and oral communication skills with fluency in English, Marathi & Hindi languages
Job Description:
** Carry out first level communication with clients and respond to client calls to address issues
** Provides quick and accurate technical solutions to queries raised on LMS
** Log issues and provide regular status update on issues to respective clients
** Write, construct and execute SQL queries
** Actively participate in resolving LMS & DB issues
** Work comfortably in day & night shifts
** Adhere to defined Service Level Agreement

Associate BDE : (India Market)
Job Code : A–BDE, 1 Position
Experience: Fresher to 1 year
Education: Any graduate/Post graduate
Skills:
** Excellent communication skills,
** Very good presentation skills and interpersonal skills,
** ready to work under pressure
Job Description:
** Conduct market research, prospect for target companies and contacts, lead generation, pre–defined/ identified sector
** Create a DB of report of target companies and contacts with relevant details
** Perform deep internet mining, find relevant contact person, conduct account mapping

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Contact Us :
Upside Learning Solutions Pvt. Ltd.
Punakar Complex, Survey No–-117, 1st Floor,
Opposite Popular Nagar,
Bangalore Pune Highway, Warje,
Pune – 411052. Maharashtra, India.