Saptha Techno Soft India Pvt Ltd, Mysore
Company Web Page : http://www.sapthatechnosoft.com

TeleCaller :
Roles and Responsibilities:
** Would be involved in generating leads and business through telephonic calls
** Excellent Communication & Convincing Skill.
** Ability to handle multiple tasks simultaneously in an organized way.
** Lead Generation, Pitching, Explaining products, sending proposals and fixing appointments
** Keeping track of all leads, convincing leads, price negotiations and finally closing deals.

System Admin :
Computer hardware fundamentals, Diploma, 6 months+ Exp
Roles and Responsibilities:
** Give permanent Fix to the Desktop, Printer problems, basic LAN & server support issues Remote Call Closure within Norms
** Follow-up the Checklist(s)
** Load/reload standard build operating system & configurations, aware of Installation & troubleshooting of critical applications & their usage guidelines
** Root Cause Analysis for repeat calls
** Call logging & follow-up action with the principal Vendors for warranty related incidents keeping helpdesk informed
** Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripherals
** Troubleshoot Network connectivity (LAN) issues
** Knowledge of C/C++ is a plus Operating Systems (OS) installation / re-installation, upgrades and patches for desktops Software installations such as MS-Office, Acrobat Reader, mail client etc, installation of anti-virus on desktops and remove Virus
** Desktop Installation, Movement, Assign & Change Installation of anti-virus on desktops and remove Virus
** Configuration of Print devices (network and local) on desktops Desktop Configuration - Network, mail client, internet etc
** Co-ordinate with vendors for support
** The Desktop support Engineers shall provide assistance to the IT users
** The Engineers will be deployed full-time as per the project timings as required
** Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting
** Adhering to resolution time
** Troubleshoot problems with Laptop Hardware, Application, printer and OS
** Configuration of devices attached to laptops. Skills to provide Remote support on Phone or through tool
** Backup & Restoration
** Diagnosing the server problems like system ‘hang’, hard disk crash, etc
** Eager to learn new things and adapt them into work

Apply through the website...

Contact Us :
Saptha Techno Soft (India) Pvt.Ltd.
#12, SJC Engg College Road
Near Speech & Hearing Circle
Vagdevi Nagar , Mysore - 570006
Karnataka , India