Star City Taxi , Bangalore
Company Web Page : http://www.starcitytaxi.com/

Call Centre Executives : Under Graduates / Graduates
Required experience:
** 6 months and above
** Strong internet and computer literacy skills
Skill sets required:
** Well versed with Mumbai Knowledge.
** Team player
** Ability to work in pressure conditions.
** Fluency in English and Hindi
** Handling escalation calls.
** Worked in inbound customer service

Business Manager :
Grade: D
Reports To: Branch / Regional Manager
Reports To: Branch / Regional Manager
Division / Sub-Division: Logistics
Job Objective:
** This is a Profit Center role for a portfolio of clients with the responsibility to manage all aspects of the customer relationship, including Service delivery, Invoicing, Collection and Retention.
** It involves acquisition of new clients & retention of existing ones.
** It also involves team building and demonstration of leadership skills to customers, suppliers & employees.
Job Description:
** Achievement of strategic objectives linked to revenue, profit, employee & customer retention.
** Target new business and achieve revenue growth.
** Compliance with statutory obligations, law of the land & Business Processes
** Safety and Security of employees & customers
** Ensure availability of infrastructure & resources required for smooth business operations.
** Build Customer Relationship with Top Mgmt, Admin Team and Users.
** Guide the team for optimization of resources and enhancement of the customer’s experience with VLink.
** Training & Motivation of employees, Partner executives and chauffeurs.
** Randomly check vehicles & chauffeurs for quality & compliance.
** Randomly audit the operations at each site to ensure process adherence & business continuity through preparedness for any eventuality.
** Analyze existing clients with regard to operations, profitability, rates and other factors.
Experience required :
** 7 - 10 years in Sales / Operations with any Cab Services/Fleet Operators/Transport or Automotive / Logistics industry. Hands on knowledge of Transport Industry, rules, regulations and topography of his city)
Academic Qualification required: Preferably Post Graduate (or pursuing)

Apply through the website...

Contact Us :
Star City Taxi
60/A, 2nd Floor
Venkateshwara Complex
1st - N Block, Rajkumar Road,
Rajajinagar,
Bangalore - 560010, Karnataka, India.