www.mpcz.co.in Madhya Pradesh Kshetra Vidyut Vitaran Company Ltd : Online Bill Payment and Register E-Bill Via SMS

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Name of the Organisation : Madhya Pradesh Madhya Kshetra Vidyut Vitaran Company Limited (mpcz.co.in)
Type of Facility : Online Bill Payment and Register E-Bill Via SMS
Location : Madhya Pradesh

Website : http://www.mpcz.co.in/portal/Bhopal_...Label=home_bpl

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View and Pay your Bill Online:
Registration :
Customer means any person who is supplied with electricity by the licensee and includes any person whose premises are for the time being connected for the purpose of receiving electricity from the licensee, persons who have applied for an electricity connection, persons whose supply is not yet connected even after due notice to avail connection or whose electricity supply has been disconnected. A Customer is -
(i) Low Tension Customer (LT Customer) if he obtains supply from the licensee at low or medium voltage.
(ii) High Tension Customer (HT Customer) if he obtains supply from the licensee at High Voltage.
(iii) Extra High Tension Customer (EHT Consumer) if he obtains supply from the licensee at Extra High Voltage.

An Existing User is the customer who has already been given supply of electricity of a premise provided:
(a) supply of power is technically feasible,
(b) customer has observed the procedure specified in Supply Code, and
(c) customer agrees to bear the cost of supply and services as specified.
A New User is the one who wants to apply for the above.

LT and HT Customer :
HT and LT Customers may be classified on the below basis:
(i)Low Tension Customer (LT Customer) if he obtains supply from the licensee at low or medium voltage.
(ii) High Tension Customer (HT Customer) if he obtains supply from the licensee at High Voltage.

The declared voltage of the AC supply is as follows:
(a) Low Tension
(i) Single Phase: 230 volts between phases and neutral.
(ii) Three Phase: 400 volts between phases.
(b) High Tension (HT)

Three Phase: 11 kV or 33 kV between phases.

The licensee shall design and operate a distribution system in conjunction with the transmission systems. The licensee shall not permit the voltage at the point of supply to the Customer to vary from the declared voltage which is:
(a) In the case of low or medium voltage, by more than 6%; or
(b) In the case of high voltage, by more than 6% on the higher side or by more than 9% on the lower side; or
(c) In the case of extra high voltage, by more than 10% on the higher side or by more than 12.5% on the lower side.

Any exceptions to the above will only be allowed with the written consent of the Customer or with prior approval of the Commission.

Register to Login

Document Upload:
The following documents may kindly be kept ready scanned in jpeg/jpg/pdf/bitmap format to complete the online submission of application.
1.Scanned copy of Demand Draft of amount Rs.10,000(Ten thousand only) payable to Accounts Officer,MPMKVVCL shall be mandatory to submit the application.

2. A map indicating therein in the proposed location of the plant/office and the point where supply is required.The map should normally be of the scale of 1 cm representing 1200 cm for HT connections.

3. Licensee/NOC from statutory authority, if required or a declaration by the applicant is that his connection does not fall under the requirement of NOC under any statute.

4. In case of a proprietary firm, an affidavit to be submitted stating that the applicant is the sole proprietor of the firm.

5. In case of partnership firm, a certified copy of partnership deed.

6. In case of Limited Company, Memorandum and Articles of Association and Certificate of Incorporation.

7. Proof of permanent residential address of the consumer and PAN Number, if any. If there is any change at a later date, the same shall be intimated by the consumer to the Licensee immediately.

8. Letter of intent for production/enhancement in production for industrial connection.

9. List of equipment proposed to be installed along with the expected load.

10. Resolution for authorization in respect of where connection required in name of firm, limited/Pvt Ltd firm, company etc.

11. Registration from Industries Department wherever applicable.

12. Extract of project report relevant to power and process requirement (in case of industries).

13. Copy of the relevant section of the current tariff order that provides details of the tariff category opted by the consumer and duly signed by him. This will be appended with agreement after completion of formalities.

14.Consent of applicant to get work done from A class Contractor ( name & address of the licensed Electrical contractor through whom the wiring will be carried out) after depositing 5 % supervision charges if consumer is desirous of getting work done through "A" class Contractor.

15.Undertaking from applicant if the supply is from rural feeder, regarding observance/ to rural discipline.

16.In case of application for power supply to stone crushers, stone polishing and hot mix plant, the following additional information shall also be furnished.
(a) Documentary evidence from the department concerned to show that he will be able to take requisitioned quantum of power supply for atleast two years.
(b) His permanent address.

17. NOC from pollution control board from MP State Prevention and control of water pollution boards, whereever applicable.

Apply for New Connection

Register E Bill Via SMS :
T get request for E-Bill via SMS, provide your phone details in the boxes given on the link below.

Register Here

Note : Please don't refresh your web browser this may cause payment loss.Please re-initiate your transaction once again.

[Unregistered]

How to lodge complaint ?

In case of failure of supply -
1. Contact nearest fuse of call centre, either on telephone or in person to lodge the complaint .

2. At the time of lodging the complaint give details like Name, location service connection no. pole no. etc. for easy access to MPPKVVCL employees.

3. The complaint register is kept at convenient places.

4. MPPKVVCL is not charging any extra charges for attending fuse off call complaint.

If the electric supply of whole area goes off, it may be a major fault and may take some longer duration for restoration of supply.

1. In case of some anomaly in energy bill.- (viz wrong reading, arrears shown though bill is paid etc.)

2. Contact nearest MPPKVVCL office and bring the anomaly in notice of concerned for rectification.

3. In rural arrears the distribution centre or sub-division office deals with billing complaints, while in urban areas ,Divisional office deals with billing problems.

4. In case of abnormal delay in settling the complaint lodged, consumer may contact to higher officers in their offices on any working day.