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Type of Announcement : Model Question Paper MBA
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Subject Name - Management process and Organization Behavior

Subject Code - MB0022

Part - A
Q. 1 _____ is a complex set of these beliefs, values and techniques for dealing with the environment, which are shared among contemporaries and transmitted from one generation to the next
A) Attitude
B) Culture
C) Socialization
D) Personality
Q. 2 Norming is the _____ stage in the Model of Group Development proposed by Bruce Tuckman
A) First
B) Second
C) Third
D) Fourth
Q. 3 _____ is the opposite of reinforcement
A) Extinction
B) Punishment
C) Negative Reinforcement
D) All of the above
Q. 4 In _____ method, an individual or a group is given the role of critic
A) Brianstorming
B) Devil’s Advocacy
C) NGT
D) Delphi
Q. 5 According to _____, “a child’s physical characteristics may be related to his approach to the social environment, to the expectancies of others, and to their reactions to him”
A) Mischel
B) Gordon Allport
C) Paul H Mussen
D) H. A. Murray
Part -B
Q. 1 Characteristics of Attitudes are
i) An Attitude is the predisposition of the individual to evaluate some objects in a favourable or an unfavourable manner
ii) The most pervasive phenomenon is “attitude”
iii) Attitudes are similar to v
A) Except i)
B) Except ii)
C) Except iii)
D) Except iv)
Q. 2 State the true points with respect to Identification
i. Identification can be viewed as the difference of behaviour including feelings and attitudes between child and model
ii. Identification can be looked at as the child’s motives or
A) Only I
B) i and ii
C) ii and iii
D) i, ii and iii
Q. 3 In ERG,
A) E= Existence, R= Relatedness, G= Growth
B) E= Extra, R= Relatedness, G= Goal
C) E= Expert, R= Relatedness, G= Growth
D) E= Experience, R= Relatedness, G= Goal
Q. 4 In perception, factors in the perceiver are
A) Attitudes, Motives, and Proximity
B) Time, Work Setting and Social Setting
C) Novelty, Motion and Sound
D) Experience, Expectation and Interests
Q. 5 _____ leads to uncertainty, a lack of predictability in a person’s daily tasks and activities and may be caused by job insecurity related to difficult economic times whereas _____ may be caused by inability to influence the timing of task
A) Role Demands, Task Demands
B) Task Demands, Role Demands
C) Lack of Control, Change
D) Change, Lack of Control

Part -C
1Match the Sets
Set A
1. Floyd L. Ruch
2. Gordon Allport
3. J.B Kolasa
4. Gluck
5. James D Thompson and Donald Van Houten
Set B
a. “Personality is a pattern of stable states and characteristics of a person that influence
A) 1-a, 2-b, 3-c, 4-d, 5-e
B) 1-d, 2-c, 3-b, 4-a, 5-e
C) 1-a, 2-b, 3-d, 4-e, 5-c
D) 1-d, 2-e, 3-a, 4-b, 5-c
Q. 2 The research findings of the study conducted by Sheldon S. Zalkind and Timothy W. Costello on some specific characteristics of the perceiver reveal
a. Knowing oneself makes it easier to see others accurately.
b. Ones own characteristic
A) a, b and c
B) a, b and d
C) b, c and d
D) All of the above
Q. 3 Type B’s behaviour pattern is
A) Never suffer from a sense of time urgency with its
B) accompanying impatience
C) Feel no need to display or discuss either their
D) achievements or accomplishments
E) Devotion to work
Play for fun and relaxation,
A) 1, 2, 3, 4 and 5
B) 1, 2, 4 and 5
C) 2, 3, 4, 5 and 6
D) All of the above
Q. 4 Match the Sets
Set A
1. Illusions of invulnerability
2. Illusions of group morally
3. Illusions of unanimity
4. Rationalization
5. Stereotyping the enemy
6. Self-censorship
7. Peer pressure
8. Mind guards
Set B
A) 1-a, 2-b, 3-c, 4-d, 5-e, 6-f, 7-g, 8-h
B) 1-h, 2-b, 3-a, 4-d, 5-f, 6-e, 7-g, 8-c
C) 1-a, 2-b, 3-g, 4-c, 5-e, 6-f, 7-d, 8-h
D) 1-h, 2-a, 3-c, 4-d, 5-f, 6-e, 7-g, 8-b

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Subject Name : Business Communication
Subject Code - MB0023

Part -A
Q. 1 _____ is more than a set of by-laws, financial reports or organizational charts
A) Group
B) Workplace
C) Communication
D) Organization
Q. 2 ____ technique of reading is evolved by Robinson in his book “Effective Study” (1970)
A) 3SQR
B) S3QR
C) SQ3R
D) None of the above
Q. 3 _____ usually takes a singular verb
A) Proper Noun
B) Common Noun
C) Collective Noun
D) Abstract Noun
Q. 4 The abbreviation used for Pages is
A) pp.
B) pg.
C) ^
D) *
Q. 5 In _____, the subject is acted upon by the agent
A) Active Voice
B) Passive Voice
C) Simple Sentence
D) Compound Sentence

Part -B
Q. 1 In formal faxing,
1. Do not hand-write
2. Use conventions for starting and finishing as in informal letter writing
3. The content should be structured as you would structure a formal letter
A) 1-T, 2-T, 3-T
B) 1-T, 2-F, 3-T
C) 1-T, 2-T, 3-F
D) 1-F, 2-T, 3-T
Q. 2 The practical uses of note taking are
a. A good note-making technique leads to temporary drafts
b. To keep a record of reading / lectures
c. To revise for exams
d. To help remember the main points of instructions
A) a and c
B) b and d
C) a, b and d
D) b, c and d
Q. 3 Match the Sets
Set A
1. Newman and Summer
2. Bellows Gilson and Odirone
3. Hoben
4. Anderson
5. Berelson and Steiner
Set B
a. Communication is an exchange of facts, ideas, opinions or emotions by two or more persons
A) 1-a, 2-b, 3-c, 4-d, 5-e
B) 1-e, 2-a, 3-b, 4-c, 5-d
C) 1-d, 2-e, 3-a, 4-b, 5-c
D) 1-c, 2-d, 3-e, 4-a, 5-b
Q. 4 State the keys for effective communication that create a positive impact on performance
1. Consideration for others
2. Be democratic
3. Keep smiling and thank people whenever necessary
4. Have an open door policy
5. Increase the fa
A) Except 2
B) Except 4
C) Except 5
D) All of the above

Part -C
Q. 1 The Patterns of Change in the Degrees of Comparison are
1. One syllable adjectives and one syllable adverbs that do not end in —ly form their comparative and superlative by adding —er and —est to the positive form
2. Adjectives of threre
A) 1, 2 and 3
B) 1, 2 and 4
C) 2, 3 and 4
D) All of the above
Q. 2 Advantages of a Slide Projector are
a. Slide projectors are portable and easy to store
b. Colour images are comparatively cheaper to produce
c. Many kinds of materials can be converted into slide form
d. Face-to-Face Contact is increa
A) a, b, c, e and g
B) b, d, e, f and g
C) a, c, d, e and f
D) All of the above
Q. 3 While writing the Minutes of the Meetings, the key points to remember are
1. They are key points only
2. They are a summary except motions, which are verbatim
3. They must be entirely accurate - what was said, not how you interpre
A) Except 2
B) Except 2 & 5
C) Except 6
D) All of the above

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