Rajesh H Singh
E-Mail : rajadi69 AT gmail.com

Senior Level Assignments in the field of Aviation, Travel Industry, Customer Services, Business Development and Administration:
~ Meticulously led teams for complete airport operations and set up of new offices ~
~ Independently established New Business Operations and Process/ Departments ~
~ Accredited with enhanced revenues, increased clientele and streamlined systems/processes ~

- Entrepreneurial Executive with strong General Management qualifications with around 21 years of experience in Airport Operations, Planning, Cargo Handling, Client Servicing, Administration, etc.
- A keen planner and strategist with proven abilities in addressing Airport Operations handling security & Passenger assistance, operational issues, resolving performance bottlenecks and achieving desired objectives.
- Recognized proficiency in establishing new offices at various airports for starting of operations after doing relevant ground work as well as liaising with Airport Authority for procurement of space & set ups.
- A mission-focused leader with proven dexterity in leading and directing personnel towards accomplishment of a common goal.
- Talent for proactively identifying & resolving problems, ramping up mission critical activities with on time deliverables, and maximizing productivity.
- An effective team leader with exceptional communication, interpersonal skills and with expertise in managing cross cultural taskforces.

Areas of multi-faceted strength and qualification include;
- Strategic Planning
- Operations Management
- Process Management
- Revenue Optimization
- Client Servicing
- Process Improvement
- Route Planning
- Team Supervision
- Resource Mobilisation
- Administration

** Joined spicejet on 23rd Jan2001 as Station manager, bringing low cost carrier model in Indian market.
** Promoted as Regional manager west region in March 2007.
** Promoted as Dy.General Manager Airport service (west region) on 1Sept 2010 till 070ct2013.
** 08 oct 2013 till date posted at DELHI airport as DGM(GSD) NORTH&EAST REGION.
** Came a long way in 7 years from 3 aircraft operations in 2005 to 45 aircrafts with 319 flights daily with 38 domestic destinations ,04 international .

Achievements :
- Successfully relaunched the airline with a group of core team.
- Planning of infrastructure required at stations.
- Conducting regular dip-stick tests to understand training needs of employees and developing and implementing training programs to improve performance.
- Target achievement programme and boost the revenue of airport sale, cargo, excess baggage revenue.
- Launched stations like BOMBAY, AHEMDABAD, GOA, PUNE, SURAT, AURANGABAD, NANDED, NAGPUR AND international sector Dubai.
- Brought the stations AHEMDABAD, PUNE, GOA to no1 slot.
- Made stations to achieve the best station awards in my region.
- Cost cutting measures been adopted at the airports.
- Multitasking and manpower kept at minimum level with optimum use of resources with productive results.
- Leading the team from front to make them achieve the goal been set .
- Marketing intelligence of the competitors provided for better routes/yields/sectors.
- Maintained year on year 100% ON Time Performance at my regions meeting the standards of safety.

CHALLENGES FACED :
Previous Assignments :
** Frank airways (frank group group of companies) station manager Apr’97-Dec2000
** Modiluft Airlines, Mumbai Airport Assistant Station Manager May’93-MAR’97
** Continental -Mumbai Traffic asst Feb’92-may’93
** Air India Cat assistant Aug’91-Dec’91

Certifications :
- IATA Course from IAFD.
- Attended General Security Awareness Training.
- Safety management system training attended.

Education :
1991 B Com. from Mumbai University

IT Skills : MS Windows, Word, Excel, PowerPoint; Naviataire,

Personal Dossier :
Date of Birth : 16 February 1969
Address : Kandivali (w), Mumbai 400067
Linguistic Abilities : English, Hindi, Marathi .