Ixaweb Solutions, Ghaziabad
Position : Technical Support Engineer
Responsibilities :
** Develop and maintain technical documents, articles and materials for Palcom clients, support and Techno-sales personnel through our internal knowledge base and user forums with a goal of improving responsiveness.
** Be responsible for ensuring customers are accommodated in a friendly, highly professional manner with specific emphasis on problem solving and customer assistance.
** May be required to handle 24x7 Support and/or the late shift on a rotating basis; perform other duties as assigned.
Education/Experience/Aptitude :
** 1 - 2 years of hardware troubleshooting experience.
** Effective and energetic problem-solver with strong technical aptitude with ability to think strategically and creatively.
** Must possess strong communication skills with the capability to express ideas and concepts in writing and verbally; must be able to successfully interact at all levels within the organization.
** Must be capable of working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; must be able to exercise judgment within defined procedures and practices to determine appropriate action.
** Excellent organizational skills and ability to prioritize. Must be able to multi-task and work with limited supervision.
** Ability to quickly recognize potential pitfalls and prioritize work load.
** Administrator level experience with Unix/Linux, Windows Servers (including Exchange.)
Experience of installation/configuration/Maintenance/troubleshooting with most of the following Operating Systems:
** CentOS
** Fedora
** FreeBSD
** Ubuntu/Debian
** Windows Server 2003
** Windows Server 2008
Experience with firewalls, and basic network security.
Experience with Cisco networking equipment.
Experience installation/configuration /Maintenance/troubleshooting with most of the following Control Panels:
** cPanel/WHM
** Hsphere
** DirectAdmin
** HyperVM
Experience in configuration /Maintenance/troubleshooting with basic networking, such as:
** Subnetting
** Internet Routing Concepts
Desirable Additional experience in installation/configuration /Maintenance/troubleshooting of the following:
** MySQL & MS SQL
** PHP/CSS/XHTML scripting

Position : Business Development Professionals Pre Sales
Job Description :Business Development
Experience: 1 - 3 years.
Qualification: Graduates
** 1-3 years of pre sales experience preferably in web development ,software applications and hosting services
** Managing day-to-day relationships with Clients and developing a deep understanding of their requirements
** Negotiating and closing Business Contracts
** Follow up’s with the development team for timely project completions
** Follow up’s with clients for timely recoveries
** Excellent Communication and Presentation skills
** Confident Enough to generate own Leads and mature them.
** Ability to work in a team.

Position : Project Managers (Business Development Group)
Job Description :Project Managers
Experience: 1 - 3 years
Qualification: Graduates
** 1-3 yrs of experience in post sales environment
** Follow up’s with the development team for timely project completions
** Follow up’s with the clients for timely data collections
** Acting as a buffer between the client and the organization
** Excellent Communications skills
** Meetings clients directly also

http://www.palcomonline.com/Palcom-career-opening.html

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Contact Us:
Ixaweb Solutions,
2156, Sector-16A, Vasundhara,
Ghaziabad – 201012
Uttar Pradesh-India