www.norbell.com INFOTECH Lucknow : Call Center Inbound/Outbound Process

[Admin]

NORBELL INFOTECH
http://www.norbell.com

Designation: International Call Center-Inbound/Outbound Process
Experience: 2 - 4 Years
Location: Lucknow
Compensation:
Rupees 1,00,000 - 1,25,000
salary no bar for deserving candidats
Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: IT-Software/ Software Services
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 15 Nov 2008

Job Description
Canadian Company is now hiring call center agents for
Outbound and Inbound positions. Minimum 2 years BPO Call
Center experience is must. Qualified agents will start at
minimum INR 10,000 per month base.

Desired Candidate Profile
Send your resume to jobs@norbell.com,
Canadian Number-00-1-416-292-7937
Lucknow Mobile: +91-94150 04710

Company Profile
NORBELL is CANADA based MNC offering professional services through four groups of companies and employing approximately 1000 industry professionals.

Executive Name: DEEPAK BAGHEL

Address:
Not Mentioned

Telephone:
Not Mentioned

Reference ID:
BPO-NORBELL

Keywords: call center, international , inbound , outbound process

[Guest]

my name is dabeer khan. Iam graduate. I have one year exp. aegis bpo in airtel process. As c.c.e.
Now looking a smart job.

[Guest]

what happen for my req.

[jyoti1]

Hi....
I want to get a better opportunity in your company.hope to get reply soon.

____________________

Jyoti Dwivedi

[Guest-IJT]

RESUME
Vinod Kumar. S
No. D-358, East 4th Lane,
I.T.I Colony, Dooravani Nagar Post,
Bangalore – 560016.
Mobile # : 91+9739806045
Email : solomon86vinu AT gmail.com
Objective
To work in a environment & to reach higher echelons in an organization that offers potential for advancement and professional growth while allowing utilizing one’s acquired skills and experiences, As a forward move in my career, I would like to work in an organization occupying a leadership role, which would be best utilize my experience and leadership skills and also my provide me with value added growth and opportunities.
Skills Sets
- Good communication skills
- Good public relations and ability to maintain relationship
- Good leadership qualities
- Ability to anticipate and be creative towards future business trends
- Good knowledge of computer programming
Educational Qualification
- B.com III rd Years (Pursing)
- PUC At RBANMS Evening College
- Schooling At St Aloysius Boys School
Other Qualification
- A Course on Computer Programming & Accounting Up To Tally 6.4 Version
- A Short Term Course on Programming DAA (Diploma In Advance Accounting)
- A Course On Junior Type Writing 40 Words Per Minute
Extra Circular Activities
- Participated in Youth Leadership Camp Conducted by Rotary Club
- Played Football for School Team
- Participated for District Level Athletics
- Currently Learning & Playing Music
Working Experience
- Company Name : GETIT INFOSERVICE PRIVATE LIMITED
- Position : Customer Support Co-Ordinators & Data Entry Operator
- Duration : From 2007 To 2009
- Profile : Handling & Maintaining Customer Enquiries Through Online
Service Looking After Team Work Data Updating & Clarification
& Reporting to Client & Team Manager Regarding They Report,
Customers Needs & Wants In Advertisement Through Mails
- Company Name : TRIDENT MANAGEMENT SERVICE
- Position : Team Leader
- Duration : From 2006 To 2007
- Profile : It’s A ICICI & HDFC Bank Process, Updating Data Through
Excel, Word & Dos & Transmitting into Banking Software,
Where As Collecting & Dropping of Cheques & Credit Card
Payment From Drop Box., Credit Card Complaints, Enquiries
& Late & Delay Payments Through Mails
Personal Details
Date Of Birth 01/08/1986
Father Name Sunder Rajan. K
Nationality Indian
Sex Male
Languages Known English, Kannada, Hindi and Tamil
Date : Your’s Faithfully
Place : Bangalore [ Vinod Kumar. S ]

[Guest]

Shubham Saxena
Email : Shubhamsxn.0 AT gmail.com

CAREER OBJECTIVE
To achieve a challenging position of my career by utilizing my knowledge and skills with the opportunity for professional growth based on performance.
EDUCATION PROFILE
- Pursuing B-Tech. – Information Technology (Final Year) from UPTU University.
- Completed XII from ICSE Board with 70% marks (year 2007)
- Completed X from ICSE Board with 72% marks (year 2005)

TECHNICAL SKILLS
- OPERATING SYSTEM : Windows 98, Windows2000 Windows 9x/XP Professional
- UTILITY TOOLS : MS Office (2003, 2007 VERSION), Edit Plus and Notepad++.
- LANGUAGES : HTML, C, SQL and VB Script.
- Training on Software Testing (Manual & Automation Testing)
- Basic understanding of Automation Testing.
TESTING SKILLS
- Proficient in Functional Testing (Smoke, Integration, System Testing)/Regression Testing.
- Design, Development and Maintenance of Test Cases using “Test Design Techniques” as per the SRS.
- Maintain Traceability Matrix during STLC.
- Test Execution as per the Test Execution Check list.
- Good understanding of Defect Tracking and Defect Life Cycle.
- Understanding of Priority and Severity of a Defect.
- Good understanding of Test Plan.
- Understanding of Project Life Cycle and STLC.
- Preparation of Test Results as per the Test Execution Status.
PROJECT UNDERTAKEN
Undertaken a mini project on “Hotel Room Reservation”.
- Objective : Book a room for customer, keep the details of when he checked in and when in checked out, generating bill of the customer & keeping his entry as a record for future use.
- Front End : “C” language
- Back End : MS-Access

ACHIEVEMENTS
- Coordinator of ECO-CLUB ( 2009)
- 2nd position in project exhibition(2009)
- Active Participant of ECO-CLUB ( 2010)
- Attended seminar on MAINFRAME Technology.
- 1st position in skit competition(2010)
- 2nd position in poster competition(2010)
- 2nd position in slogan writing competition(2010)

PERSONAL STRENGTH
- Hard working
- Disciplined
- Quick learner
- Result oriented
HOBBIES
- Admiring Music
- Paper cutting
- Water painting
- Cooking

[Guest]

hi
Dear sir/madem this is kauser imam from delhi i have experience in call center outbound insuranrace policy
My compeny name novac future solution dear sir if you have eger for tell executive for inbound u can
Inform me at
My Email :kauserimam AT ymail.com

[Unregistered]

Dear sir/mam
This is Satish from Lucknow and I have experience of approx 4 years in the BPO sector. As I have worked with aegis Ltd. For both the Vodafone (@meera bai marg hazratganj) Airtel(@vibhuti khand gomti nagar)mobility process.apart of that I have worked with Vodafone the shine tellicalling (@mahanagar Lucknow) on the post of Q.A. And then pramoted as team leader. If there is any suitable job/opening relevent to my profail plz inform me. Looking for the favourable response.

Regards
Satish kumar