Resume :
Janeesh NS
E-mail : ns.janeesh AT gmail.com

Career Objective :
To seek a suitable position in a challenging and stimulating environment envisaging personal growth and career development associating with an organization that provides an ambiance for learning and professional growth.

Competencies :
- An effective communicator with excellent Relationship Management and Problem solving skills in a multicultural environment
- Decision making, Innovation, Result orientation with Commitment to Excellence
- Strong functional experience in Recruitment ,Selection & Training
- Excellent People Management Skills.
- Project Management skills - Planning, tracking, monitoring till completion

Professional Experience :
1. Rajsoft Solutions Pvt Ltd. (Since Aug 2011)
Designation : Sr. Team Leader - Operation
- Responsible for supervising and motivating a team of 40 executives who deal with backend processing of customer application forms of one major telecom company in Kerala.
- Interview and recruit executives for existing and new projects based on skill set required and client requirement.
- Responsible for entire Kerala Operations and day to day operational issues.
- Interacting and coordinating with the clients related to new assignments.
- Reporting the productivity status of the executives to the Management on daily basis.
- Supervising, motivating and mentoring the team for better productivity.
- Achievements
100% Retrievals on time and not imposed any fine by Term cell.

2. Ninestars Information Technologies Ltd. (june 2004- june 2011)
Designation : Project Co-Ordinator
- Responsible for supervising and motivating a team of 40 executives who deal with backend processing of customer application forms of one major telecom company in Kerala.
- Interview and recruit executives for existing and new projects based on skill set required and client requirement.
- Responsible for entire Kerala Operations and day to day operational issues.
- Interacting and coordinating with the clients related to new assignments.
- Reporting the productivity status of the executives to the Management on daily basis.
- Supervising, motivating and mentoring the team for better productivity.

Achievements :
Maintaining 99.98% quality in the service assurance audit by the client.
100% Retrievals on time and not imposed any fine by Term cell.

Computer Proficiency :
Basic PGDCA

Education :
- Bachelor of Science (BSc-Maths) from Calicut University (1999– 2002)
- Doing MBA (HR) in Bharathiyar University

Personal Profiles :
Date of Birth : 28th April 1982
Gender : Male
Marital Status : married
Nationality : Indian
Language Proficiencies : English, Malayalam & Tamil

Janeesh NS