RAMESH KUMAR S
Bangalore
rameshrk1 AT yahoo.co.in

Application for the Post of Travel Agent

Objective :
Obtain a respective career in the traveling field with the utilization of obtained organizational and professional expertise.

Summary of Qualifications :
- Self-motivated, devoted and decisive management personnel
- Have ability in taking up new theories as well as responsibilities
- Having excellent time management skills along with organizational qualities and determined in accomplishing or exceeding set matters
- Efficient in general office functions
- Thorough knowledge of reservation systems and transactions processing, Amadeus, Galileo, Worldspan.
- Strong customer service skills, with the ability to diffuse difficult situations.
- Proficient in general office duties, including Microsoft Office

WORK EXPERIENCE :
TRX Solution :-Officer Process (June 2011- ) one and a half year

Job description :
Issuing fresh tickets for expedia clients.
Reissue tickets.
Interact with expedia customer care executive.
Contact airline and passenger regarding the booking.

Educational and Professional Credentials :
Course Institute Year University Percentage
SSLC Mangalam English Medium HS 1998 Kerala State Board 87%
Pre Degree KE College Mannanam 1998-2000 MG University 67%
BBA Ettumanoorappan College 2004-2007 MG University 72%
Bachelor of Business Administration,(Specialized in Finance)2004-2007
Ettumanoorappan College, Mahatma Gandhi University 72%

Pre-Degree :- KE College, Mannanam (Mathematics, Physics, Chemistry) 1998-2000 Mahatma Gandhi University. 68%

Additional Training :-
Airline diploma from Kuoni academy; Bangalore.
Tally 7.2 & 9.0, 2008
Akshaya Institute; Kottayam
Microsoft Excel Advanced, 2001
Microsoft Excel Intermediate, 2000
Microsoft Word

Achievements :
Star performer of the TRX solution for the month of Feb 2012
Top performer of expedia ticketing team for the month of august 2012

PERSONAL DETAILS :
Name : Ramesh Kumar S
Date of Birth : 14th, April 1983
Sex : Male
Marital Status : Single
Languages Known :English, Hindi, & Malayalam
Permanent Address : Kottayam, Kerala State

(Ramesh Kumar S)