November 12th, 2008, 09:39 PM
Post Count Number #1
TravTech Business Solutions Pvt Ltd Mumbai : CSR Travel reservations
TravTech Business Solutions Pvt.Ltd.
http://www.travtech.in
Keywords: Good Communication and analytical attitude , Presenting Skills , Can -Do - Attitude
Designation: Customer Management Center-Executive
Experience: 0 - 1 Years
Location: Mumbai Suburbs
Compensation:
Rupees 1,25,000 - 1,50,000
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: IT-Software/ Software Services
Functional Area: Travel, Ticketing, Airlines
Posted Date: 06 Nov 2008
Job Description
Solving all queries of Clients, Maintaing good relation with the client, Making new Clients, maximising reservations through upselling technique and inventory control.
Desired Candidate Profile
Good Communication, Smart,Ready to work under pressure, candidates from Hotel industry will be preferable.
Company Profile
TravTech is a two year old fast growing IT organisation and having "TRUST" as its Business Partner in Frankfurt, we serve chain of Hotels with our cutting edge technology which serves all our customers namely various Hotels, Corporates,Travel Agents.
Executive Name: Kinjal Dalal
Address:
Not Mentioned
Email Address: payal@travtech.in
Telephone: 022-26731162
Reference ID:
IT/CMC
Last edited by Guest-IJT; July 11th, 2011 at 10:37 AM.
July 11th, 2011, 10:39 AM
Post Count Number #2
IJT addict
Name : Ramanpreet Kaur
Email : preetbehniwal89 AT hotmail.com
Designation / Skillset : Customer relation Executive
QUALIFICATIONS
Strong knowledge in areas related to customer service at the airport & all food & beverage operations, with deep understanding of hospitality. Proven ability to meet deadlines while leveraging resources across multiple disciplines Confident decision making skills; Ability to manage in a culturally diverse work environment fostering positive relationships to build effective teams.
EXPERIENCE
Present Company-; Current Bird Worldwide flight Services, Customer Relations Executive Since 3rd Jan2011.
- Provide quality customer service while assisting HON, VIP, and CIP & VVIP Passengers in Arrivals & Departures for Lufthansa Airlines.
- Compiled customer data base of CIP Passengers for Lufthansa Airlines.
- Make them comfortable in their journey while check in, immigration & Customs. Provide them Star Alliance Lounge.
- Escort the VVIP Passangers till the Aircraft.
March 2010-Dec.2010 : Plaza Premium Lounge, Guest services officer.
- To handle walk-in Passengers and Business Class Passengers at Lounge
- Cash Handling & make Daily Sales Report.
- To motivate and help team member in achieving results.
- Making new marketing Strategy for bring the Business.
- Handle meet & Greet Services.
- To make the Guest Comfortable in the Lounge.
Feb.2009 to Feb 2010-Hotel Citadines, Front Office Executive.
- To welcome the arriving guests.
- Providing information service.
- Receiving and processing reservations
- Filling of the arrival and departure register.
- Dealing with complaints and handling them.
- Communication and coordination with other departments.
- Doing Check in & Check out.
Aug.2008 to Feb.2009-Govt. Elementary School, Teacher
- Responsible for the good result of students.
PROFESSIONAL QUALIFICATION
- Diploma in Aviation, Hospitality and Travel Management from Frank Finn in Jalandhar.
- Complete Proficiency in Computer ( Knowledge of IDS,Fadelio & Galileo CRS System)
ACADEMIC QUALIFICATION
Class School/College Board %age Session
B.A N.J.S.A Govt. College G.N.D.U 58 2007-08
XII Govt. Sr. Sec. School P.S.E.B 68 2004-05
X S.H.D.P. School P.S.E.B 60 2002-03
STRENGTH
- Self-Confidence and Patient
LANGUAGE KNOWN
- English, Hindi & Punjabi.
HOBBIES
- Traveling, Helping Others & Net Surfing.
DATE………….
PLACE………… SIGNATURE
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4346584
Date & Time : 8th Jul 2011 10:06 AM (UTC)
IP Address : 180.215.207.228
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