integrated hotels & travels Delhi : Reservation Executive

[Admin]

integrated hotels & travels
http://www.integratedhotels.com

Keywords: Hotel Reservation , Tour Package , Itinerary Planning & Costing.

Designation: Hotel & Tour Reservation Executive
Experience: 1 - 6 Years
Location: Delhi
Compensation:
Rupees 70,000 - 1,00,000
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: Hotels/ Restaurants/Airlines/Travel
Functional Area: Travel, Ticketing, Airlines
Posted Date: 06 Nov 2008

Job Description
*Candidate should have experience in designing itineraries, costing, hotel bookings etc.
*Should have excellent communication skills and must possess good product knowledge
*The candidate should also have knowledge of contracting with hoteliers.

Desired Candidate Profile
*The candidate will be responsible for designing itineraries, costing and reservations for Corporate & leisure queries.
*Getting rates from the hotels and airlines.
*Confirming hotel bookings, car transfers, sightseeing etc.

Company Profile
Integrated Hotels & Travels is a proactive sales and marketing organization in hospitality industry creating a platform for a wide spectrum of hotels across India and fulfilling marketing objective with a cutting edge for the hotels.

Executive Name: Rishi singh-MD

Address:
integrated hotels & travels
B-122,Som dutt chamber-1
5 Bhikhaji cama Place
New Delhi,delhi,INDIA 110066

Email Address: resume.iht@gmail.com resume@integratedhotels.com

Telephone: 91-011-46074591,46074546

Reference ID:
Reservation & Tour

[Guest-IJT]

Name : sarfaraz mansuri
Email : sarfaraz.mansuri AT rediffmail.com
Designation / Skillset : Opertion / Reservation Executive
Resume of Sarfaraz Mansuri.

Resume :

Seeking middle level assignments in Sales & Marketing, Business Development, Customer Relationship Management with a growth-oriented organisation of repute.
SUMMARY OF SKILLS & EXPERIENCE
- A self-motivated professional with 7 years of experience in Sales & Marketing, Business Development, Customer Relationship Management, Brand Management /Promotions.
- working with Carzonrent Pvt Ltd as a Operation Executive (Implant) marketing operations with demonstrated initiative.
- Proven abilities in developing new market segments, managing key clients, pre-sales efforts, and targeted marketing.
- Possess strong business acumen with a proven track record of increasing revenues.
CAREER HIGHLIGHTS
May 2011 To Till Date with Carzonrent Pvt Ltd as a Executive (Operations Implant)
- Working with Admin Team To take care of the Travelling (Car) for pan india-
- Handling Calls for Reservations & Guest queries.-
- Providing Customer Service to the guest.
- Taking Reservation & putting in the system accordingly.
- Deployment of 15 cars as per the duties-
- Tracking the chauffer.
- Ensuring that all the drivers coming to the Office are properly attired in standard Car Club uniform with grooming as per Car Club Standards. To provide a daily report on the chauffeur grooming & cleanliness of cars.
- Reporting the activities of all the Duties to the branch manager at the end of the day.
- Billing of car rentals in excel.
- Preparing of Invoices & Forwarding to Accounts Department.
- Drafting letters to guests.
- Booking & Giving replies through Emails.
October 10 to March 11 with Berggruen Car Rentals Pvt Ltd Promoted as a Executive (Operations Implant)
- Handling Calls for Reservations & Guest queries.-
- Providing Customer Service to the guest.
- Taking Reservation & putting in the system accordingly.
- Deployment of 15 cars as per the duties-
- Tracking the chauffer.
- Ensuring that all the drivers coming to the Office are properly attired in standard Car Club uniform with grooming as per Car Club Standards. To provide a daily report on the chauffeur grooming & cleanliness of cars.
- Reporting the activities of all the Duties to the branch manager at the end of the day.
- Billing of car rentals in excel.
- Preparing of Invoices & Forwarding to Accounts Department.
- Drafting letters to guests.
- Booking & Giving replies through Emails.
September 09 to September 10 with Berggruen Car Rentals Pvt Ltd as a Airport Representative (Operations)
- Handling Calls for Reservations & Guest queries.
- Providing Customer Service to the guest.
- Ensuring that the cars for the arrivals reach the airport at least 15 minutes before the scheduled arrival timing. If the cars have not arrived, coordination with the office and arranging alternate in case of exigencies.
- Constantly checking out the flight timings and accordingly informing the operations on any delayed flights.
- Ensuring that all the drivers coming to the airport are properly attired in standard Car Club uniform with grooming as per Car Club Standards. To provide a daily report on the chauffeur grooming & cleanliness of cars.
- Welcoming and Greeting all the guests and assisting them to the vehicle.
- Reporting the activities of all the airport arrivals to the branch manager at the end of the day.
- Constant coordination with office for any immediate requirement and reducing idle mileage by giving information on cars becoming free at the airport.
- Meeting and assisting the important clients as and when required.
- Ensuring that all the drivers are paging properly at the arrival and are positioned properly.
- Maintain discipline at the Airport.
-
March 07 to April 09 with Vodafone Essar Limited as a Customer Service Executive
- Achieving store retail sales target for Postpaid & Prepaid connections & Mobile Handset.
- Initiating customer relation program.
- Manpower training.
- Merchandise planning.
- Store level promotions & administration.
March 06 to February 07 with The Cell Plus Telecom Promoted as a Customer Service Executive for BPL Mobile Gallery
- Achieving store retail sales target for Postpaid & Prepaid connections & Mobile Handset.
- Initiating customer relation program.
- Manpower training.
- Merchandise planning.
- Store level promotions & administration.
December 03 to February 06 with The Cell Plus Telecom as a Marketing Executive
- Achieving sales target for postpaid & prepaid connection.
- Building public relations.
- Fulfilling their requirement.
October 01 to September 03 with The Car-Lounge pvt ltd as a Apprentice
- Worked as an apprentice of diesel mechanic.
- Trainee mechanic.

EDUCATION QUALIFICATION
- Industrial Training Institute (I. T. I.)
- From M. H. Saboo Siddik Polytechnics
- University of Mumbai - 2001
- Aggregate - 1st Class (67 %)
- Higher Secondary Certificate (H. S. C.)
From Burhani College of Commerce & Arts.
Maharashtra State Board – 1998.
Aggregate – Pass Class (43 %).
PROFESSIONAL QUALIFICATION
- Basic Programming from New Habib High School (1996)
EXTRA CURRICULAR ACTIVITIES
- Represented School & College in Cricket.
- Regular member of Elocution, Debate & Dramatics team.
Date : (SARFARAZ MANSURI)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4175295
Date & Time : 26th May 2011 8:02 AM (UTC)
IP Address : 220.227.165.61
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Predicted Country []: India

[Guest]

My name is Pallavi Upadhyaya I am looking for job as a reservation executive