www.passportindia.gov.in : Passport Seva

[muthukalee]

Name of the Organisation : Passport India Ministry of External Affairs (passportindia.gov.in)
Type of Facility : Passport Seva

Updated Info : New Process for Online Appointment Booking.

Passport Seva : http://www.passportindia.gov.in/AppO...owPassportSeva
Home Page : http://www.passportindia.gov.in/AppO...ct/welcomeLink

All posts tagged as <passportindia.gov.in>

Passport Seva :
Measures like extensive computerization, decentralization of collection of passport applications through PACCs/DPCs/SPCs, opening of new passport offices and reforms in the Central Passport Organization having fallen short of meeting the fast growing passport demand and heightened expectations of the public, a need was felt for complete overhaul of passport issuance system. To address this need, a Mission Mode Project named Passport Seva Project (PSP) was identified under the National e-Governance Plan. The PSP aims "to deliver all Passport-related services to the citizens in a timely, transparent, more accessible, reliable manner & in a comfortable environment through streamlined processes and committed, trained & motivated workforce".

The PSP has been launched in Public-Private-Partnership (PPP) mode with M/s. Tata Consultancy Services as Service Provider. The sovereign and fiduciary functions like verification, granting, issuing/revocation/impounding of passports have been retained by MEA. The ownership and strategic control of the core assets including data/information is with the Ministry.

Passport Seva enables simple, efficient and transparent processes for delivery of passport related services. Apart from creating a countrywide networked environment for Government officials, it aims to integrate with the state police for physical verification of applicant's particulars and antecedents and with India Post for delivery of passports. Key aspects of the service transformation achieved by PSP are as follows :

Increased Network : As extended arms of 37 Passport Offices, 77 Passport Seva Kendras (PSKs) and 16 Passport Seva Laghu Kendras(PSLK) are being established across the country as part of Passport Seva.

Anywhere Anytime Access : Citizens can submit their passport applications and seek an appointment through the PSP portal(www.passportindia.gov.in) at their convenience. The portal provides comprehensive and latest information on all passport related services. Citizens can plan their visit to the nearest PSK at the appointment date/time, thus avoiding long queues and inconvenience.

State of the Art Technology Infrastructure : Passport Seva is supported by state-of-the-art technology infrastructure which enables end-to-end passport services to be delivered with enhanced security comparable to the best in the world. The photograph and biometrics of the applicants are captured when they visit the PSK. Their applications and supporting documents are digitized and stored in the system for further processing.

Improved Amenities : The PSK provides a world class ambience. Amenities in every PSK include helpful guides, information kiosks, photocopying, food and beverage facilities, public phone booth, baby care, newspapers and journals and television in a comfortable air-conditioned waiting lounge. The Electronic Queue Management System ensures the 'first-in-first-out' principle in application processing.

Call Centre & Helpdesk : A multi-lingual call centre operating in 17 Indian languages enables citizens to obtain passport service related information and receive updates about their passport applications, round the clock, seven days a week. An e-mail based helpdesk also provides information on passport services.

Integration with Police and India Post : The PSP network connects with the State Police across all the states and union territories. The applicant's data is sent electronically for police verification. PSP also provides an interface to India Post for tracking delivery of passport to citizens.

The pilot project was launched in Bangalore and Chandigarh in May 2010 and August 2010 respectively. After certification of the Project by the Standardization, Testing & Quality Certification, the Third Party Audit Agency under the Department of Information Technology in January 2011, the Passport Seva Project was cleared for launch across the country. The Project is slated for completion during 2011-12.

[Guest]

What are the documents required to apply for a passport?

List of Documents Required for Fresh Passport Issuance
http://www.passportindia.gov.in/AppO...chmentAdvFresh

[Guest]

How much do I have to pay to apply for a passport?

No fee is required for Diplomatic/ Official passports. To know the fee details for ordinary passports, please click on "Fee Calculator" link.

[Unregistered]

Myself and my Husband have applied for new passport in the month of June 2012 and accordinly document varification is done on for both on 26-07-2012 and police enquiry is also completed in the month of Octomber 2012 for both and my husband has received passport in the month of Dec-2012 and till today I have not received my passport. Whenever i enquire on your site message is comming as " Passport application is under review at Regional Passport Office". The details of my file no. is as follows.
1) File Number- TH1060397245412
2) Document varification is done in Nasik office
3) My date of birth is 09-05-1965
4) Police varification is done in the month of Oct-2012.

You are requested to findout the cause of delay for issue of my passport and if there is any problem kindly let me know the reason and solution for solving the same and if required i am ready to visit Thane office as per your suggession. I am house wife and staying at Faizpur dist. Jalgaon. I hope favaourable reply will come from your side immediately

Regards
Mrs. Sangita Kishor Gujarathi.

Status Tracker :
File Number : TH1060397245412
Date of Birth : 09/05/1965
Given Name : SANGITA KISHOR
Surname : GUJARATHI
Type of Application : Normal
Application Received on Date : 26/07/2012

Status : Passport application is under review at Regional Passport Office.

[Unregistered]

I need an address change incorporated in my existing passport. Please advise from which site I can download or apply on line for the change.

Reissue of Passport:
You can apply for reissue of passport if you want another passport in lieu of an existing passport for any of the following reasons:
** Change in Existing personal Particulars.
** Validity Expired within 3 years/ Due to Expire.
** Exhaustion of Pages.
** Damaged Passport.
** Lost Passport.
** Validity Expired more than 3 years ago.

Apply Online For Reissue of Passport