Book Store Manager : Resume

[Guest]

Siju Joy

OBJECTIVE :
To secure a responsible and rewarding position where my education knowledge and skill could be put to the best of application and which offers a mutual beneficial association for the organization and self in the long term.

EDUCATION :
B.A. in English Literature University of Calicut 1997-2000

WORK EXPERIENCE :
Working with Landmark under Tata Group (from June 2011 to till date)
Landmark Ltd KMC Mall Somajiguda. Department Manager (books Section)
Responsible for the entire section performance and sales target and achievement.
Motivate and encourage department to achieve monthly sales target
Train the Team for better performance in sales and customer care
Daily briefing to the team about the sales comparison, achievement, work allocation, discussion about the upcoming releases and events.
Responsible for grooming and development of staff for future roles
Oversee the merchandise availability and procurement on bestsellers.
Analyses space allocation category and sub category wise with respect to sales generated stock capacity and seasons
Implementing all sales promotions in stipulated time limit instructed by Head Office.
Resolving customer complains and varies issues.
Inventory management
Coordination with warehouse for stock movements
Ensure the optimum stock levels through efficient ordering systems
Maintain cordial relation with entire management
Making sure the physical appearance of the showroom always appealing
Responsible for the entire showroom operations
Ensure the sales returns are met in time.
Coordinate for the corporate book sale
Visit different corporate for promoting the business.
Weekly meeting with entire store team to sort out customer issues and staff issues

Assistant Store Manager :Landmark Ltd Rajiv Gandhi International Airport Hyderabad stores (from Jan 2011 to May 2011)
Handling the entire store operation.
Handling day shifts and night shifts.
Responsible for monthly sales target.
Motivate and encourage staff for achieving the monthly target.
Ensure the right merchandisers are available..
Coordinate the merchandising department to replenish the bestsellers on time.
Monitoring each shift sales cash tallied at the end and make sure the banking happens on daily basis.
Daily feedback updates to the regional head and the store operation head.
Monthly meeting with regional head to discuss about all the issues relating to store operations, staff issues, stock replenishment issues.
Making sure the staff report on time for their shift.
Daily sales, invoice, best sellers, sold list, CLP data to be mailed to the respective departments.

Department manager : Landmark Ltd. Forum Bangalore (from Feb 2009 to Dece 2010)
Team management and people management
Motivate and encourage each department to achieve monthly sales target
Implementing measures of cost control and developing new avenues for promoting the business
Coordinating with different department for operations effectiveness
Responsible for grooming and development of staff for future roles
Create and maintain the brand and standard of the company
Analyses space allocation category and sub category wise with respect to sales generated stock capacity and seasons
Space selling for advertisement displays and promotions
Resolving customer complains
Inventory management
Coordination with warehouse for stock movements
Ensure the optimum stock levels through efficient ordering systems
Maintain cordial relation with entire management
Making sure the physical appearance of the showroom always appealing
Responsible for the entire showroom operations.
Store opening and closing.

Management staff :Working with Landmark Ltd under Tata Group, Apex Landmark Chennai (from Nov 2007 to Jan 2009)
Learn about different department and products.
Spending more time with each department like book section, music section, Toys section, H.S section, G.I section and billing section.
Assisting Manager for day to day functioning of the store.
Assisting in sorting out the customer complains in each department.
Ensuring the staffs always is on the floor for customers help.
Coordinating with DC for sufficient stock in each department.
Ensure the regular returns to vendors happening on time.
Attend each department's daily briefing section to give feedback and suggestion for improvement.
Ensure the customer order taken on daily basis is being entered in the system and the further follow up happening.

Manager : Sales (from April 2006 - Nov. 2007)
Sitara Music India Pvt. Ltd., Chennai
Responsible for the entire Sales Target for a given period.
Get orders through regular store visits and phone calls.
Maintain a good rapport with dealers at all times.
Traveling to different parts of the country to meet outstation dealers.
Develop and retain customers.
Maintain detailed knowledge of the company's products
Keeping abreast of the competitors in the market
Handle complaints from dealers and solve them
Work closely with dispatch department to ensure on time delivery.
Informing the dealers with new products, special offers and discounts
Convincing and motivating the dealers for more business.
Sending monthly order forms and periodic catalogues to all dealers

STORE MANAGER : (2005 -2006)
The Lighthouse Book Store, Chennai
Setting and achieving monthly sales target
Conducting special events, launches and sales
Training sales staff
Organize annual discount sale
Meeting with Church leaders for promotion of the store
Send periodic letters and catalogues to customers
Maintain customers database
Visit other book store to study competition
Doing up the store during Easter and Christmas time
Maintain store accounts and inventory
Manager (2002 -2005)Mampu Reka Sdn. Bhd., (CALTEX), Malaysia
Responsible for the entire operations of the store
Make daily orders according to the requirement of the store
Ensure all supplies are reached in time
Making sure the entire surrounding of the store are well maintained
Train staff to greet customers and very pleasant to them
Making sure the cash tallies at the end of the day
Daily banking,
Handle the staff salary
Monthly meeting with MD to give opinion
Weekly meetings with staff to give the dos and don'ts

Assistant manager :(2001 -2002)
Little Drops (NGO), Chennai
Meeting heads of organizations and individuals for raising funds for the charity organization
Assist the manager for carrying out the jobs
Responsible for the entire organizations safety
Make sure the staff should take care of the inmates very well

TECHNICAL KNOWLEDGE :
Typewriting Basic Computer knowledge
MS Office and Internet
in English lower

STRENGTHS :
Good spoken and written communication skills
The ability to work in a team, delegating to and motivating others
The creativity, energy and enthusiasm to deal with sales campaigns
The ability to work to deadlines and cope with pressure
Positive attitude towards work

PERSONAL INFORMATION :
Date of Birth April 25, 1977 (31 years)
Languages Known English, Malayalam (R/W/S) Tamil (S)
Marital Status Married

Declaration :
I do hereby declare that the information furnished above is true and correct to the best of my knowledge.

Place : Hyderabad
Date :

SIJU JOY

[Guest]

RESUME :
Bharat Haren
E-mail : bharat.haren7 AT gmail.com, haren1991.5 AT gmail.com

Career Objective :
To work with a progressive organization and seek a challenging career which nourishes my passion to excel by grabbing the opportunities to learn new technologies, accept newer and higher responsibilities and thereby enhance and sharpen my creative and analytical skills for the benefit of the organization and even myself.

Personal Details :
Date of Birth : 16/09/1991
Languages Known : Gujarati., Hindi, English,
Hobbies : Playing Computer Games, Reading. Listing a Songs,

Educational Background :
Disciplinary Profile : Bachelor of Computer Application (B.C.A)
College / Institute : A R Bhatt computer scince college una & management
University : Saurashtra University.
1. 6th Semester A R Bhatt computer scince college una Saurashtra University April 2012 SECOND CLASS
2. 5th Semester A R Bhatt computer scince college una Saurashtra University Oct. 2011 SECOND CLASS
3 4th Semester A R Bhatt computer scince college una Saurashtra University 2010 SECOND CLASS
4. 3rd Semester A R Bhatt computer scince college una Saurashtra University Oct. 2010 SECOND CLASS
5 2st semester A R Bhatt computer scince college una Saurashtra University 2010 SECOND CLASS
6. 1st semester A R Bhatt computer scince college una Saurashtra University March2010 SECOND CLASS
7. 12th Std.(H.S.C.) Somnath ekedamy high school dolasa G.S.H.E.B March 2009 DISTINCTION(67.71%)
8. Std10th (S.S.C) Ankit high school kankiya G.S.E.B March 2 SECOND CLASS

Software Credentials :
Programming Languages :- Html,C ,C++, Networking Internet, Foxpro, V.B ,PHP, Ms-Access , Computer grapics, oracle ,all windows opreting system of windows, java, C#, Asp.net, J2ME, J2EE,SQL SERVER and all office tools like ms office word,exel ,erp.. etc…….
Packages : MS-Office,….etc.

Master In :
-Formating… pc,laptop,computer..etc
Installation,Softwares,upgreding in pc,laptop desktop mobile…etc..
Hard disk & memory card’s Deleted Data, Formated Data recovering …etc
Hard disk partition …etc.

Projects created : (web site)
- (web site)online patient tracking (On PHP Language ,&WAMP SERVER)
- (web site)online mobile shopping (On ASP.NET ,& SQL SERVER)

Experience : from feb - 2012 TO till Date
Company Name : patel infrastructure pvt.ltd. Rajkot bhavnagar road side project, rajkot
Designation : Assistant store keeper
Job Responsibilities :
- Responsible for All Store Related Paper Work.
- GRN book Maintain.
- Daily Stock Report Preparation.
- Stock Ledger Maintain.
- All type Bill Checked & Verified.
- Handle Store Activity Independently
- Maintain & Updated of the Materials Receipt and Consumption
- Daily Stock Report Preparation.
- Monthly Plant and Machinery Statement Own and Hired
- All type Bill Checked & Verified.
- Daily & Monthly report of opening balance & closing balance of material (Stock Statements)
- P.O. to MRN Preparation through Focus
- Material Verification weekly & monthly as per stock ledger and Physical Condition of Materials.
- Indent to GIN preparation through ERP.

Declaration :
I hereby declare that the above mentioned information is true to the best of my knowledge.

Place : una
Date :

Bharat Haren