RESUME :
DANIEL RAJ. S

Career Objective :
To secure a position with a progressive company in which my education, experience and abilities can be fully utilized, and which will offer opportunities for growth.

Summary :
I’m very consumer oriented, with experience and strong communication skills with the customer to achieve the highest satisfaction with them and to keep them as satisfied customer.

Educational Qualification :
M. B. A., Tourism and Hotel Management ( 2008– 2010 ) Bharathiar University, Coimbatore.
B. A., English Literature ( 1994 – 1997 ) Bharathiar University, Coimbatore.

Work Experience :
Hotel City Tower,Coimbatore Worked as Front Office Assistant.(1999 Feb– 2000 March )
( All front office operations like room reservations, checkin, checkout, guest relations, operating EPABX board, night auditing, etc )
Hotel The Residency, Coimbatore. Worked as Front Office Assistant ( 1999 Nov – 2001 Jan ) ( All front office operations like room reservations, checkin, checkout, guest relations, operating EPABX board, night auditing, etc )
Hotel Jenney Residency, Coimbatore Worked as Front Office Executive( 2003 Jul – 2005 Feb )
( All front office operations like room reservations, checkin, checkout, guest relations, operating EPABX board, night auditing, etc )

Resort Black Thunder, Mettupalayam
Front Office Manager : ( 2005 Feb – 2011 - May )
(responsible for all front office and banquet bookings, guest relations, handling guest complaints, handling corporate booking, bulk booking, travel agent booking, etc )

Jenney Residency - Coimbatore
Hotel Block Manager : ( 2011 May to 2011 August )
(responsible for all front office and banquet bookings, guest relations, handling guest complaints, handling corporate booking, bulk booking, travel agent booking, etc )

Hotel Le Pebble, Tirupur
General Manager : ( 2011 September - till date )
( responsible for the entire hotel operations, improving the guest services, to achieve the sales target, to conduct training classes for all department heads, etc )

Personal information :
Date of birth : 17/03/1974
Marital status : Married
Nationality : Indian
Languages spoken : English, Tamil, Kannada & Hindi.

Declaration :
I Hereby Declare that the above information mentioned is true to the best of my knowledge.

Date :
Place :

( DANIEL RAJ. S )