www.i2itelesouce.com i2i Telesource Pvt Ltd Delhi : Soft Skills / Process Trainer

[Admin]

i2i Telesource Pvt Ltd
http://www.i2itelesouce.com

Keywords: trainer , process trainer , soft skill trainer

Designation: Urgent opening for Process Trainer
Experience: 1 - 3 Years
Location: Delhi
Compensation:
Rupees 1,25,000 - 1,75,000
Education:
UG - Any Graduate - Any Specialization;Graduation Not Required
PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 29 Sep 2008

Job Description
Interact with the Clients and understand their requirements on Soft skills and Communication aspect & responsible for taking training in fluency, rate of speech, etc & conducting soft skills training sessions & Product training sessions.

Desired Candidate Profile
1.Should have experience as a Trainer.
2.Should have given trainings for Inbound Customer Service Process.
3.Should able to motivate and handle the training team effectively.

Company Profile
We take pride in the fact that i2i is one among the rapidly growing Telecom Solutions and IT Services Companies worldwide.Established in 1992, with Network Integration Services,it broadened its scope encompassing Telecommunication & ITES business.

Executive Name: Nalini Sur

Address:
I2I Telesource
10th floor,Vishwadeep tower,
District centre,Janakpuri.
Near west janakpuri metro station
New Delhi,Delhi,INDIA 110058

Email Address: nalinisur@i2itelesource.com

Telephone: 0-011-45524671

Reference ID:
29trn

[Guest]

Hi !
My name is Garima Dua-I have an experience of more than 2 years in BPO Industry,worked with WNS,Teleperformance India,n Currently working as a Trainer.
I would be happy to join you in April.
Kindly get back to me,
Regards
Garima Dua
09799153539

[Guest]

Dear Nalini,

This is in response to your add.for asoft skill trainer. I am a soft skill trainer having 5 yrs experience of teaching in Aviation Institutes.
I am attaching my CV for your ref.

RESUME
Educational Qualification : Graduation (English & Sociology), MA (English).
Marital Status : Married

WORK EXPERIENCE
- Fashion Designer : Has organized numerous Fashion Shows in Imphal, Manipur, Hyderabad, Himachal Pradesh and Mumbai between 1989 to 1997.
- Kairali Aviation, Jalandhar Branch : Was virtually responsible for establishing the Jalandhar branch and taught Spoken English and Personality Development which included Poise, Etiquettes, Interview Techniques etc.
- Presently working as faculty for English and grooming with Flying Cats & Global Retail School.
Training serving ORs from the Indian Army for the ACC/ SCO entry exams.

TEACHING EXPERIENCE
- St Pauls’s School, Palampur, H.P.
- St Meera’s School, Imphal, Manipur

- Army Nursery School, Leimakhong, Imphal, Manipur. (Principal)
Competencies:
o A born “Achiever” since beginning & possesses a high zeal for taking on challenges
o Excellent resource planning and management skills.
o Ability to achieve critical targets under restraints of time & budget
o Able to plan, analyze, control and execute various schedules for timely achievement of operational and maintenance goals
o High perseverance, persuasiveness and energy levels, to deliver solutions “in Time”
o Grim Determination & Mental Robustness – achieved targets even under extreme conditions
o High Loyalty quotient and integrity for the organization.
o Sharp & Hard working – Excellent independent leader as well as a team member.
o Enjoys working with and managing people from multi cultural and multi disciplinary backgrounds
o A self motivated team player having an eye for details
o Highly organised and meticulous in professional as well as in personal life


Email : poonamranibhatia AT yahoo.co.in

[Stalin]

Hi, Iam Stalin Mani.

Would be interested to be a part of i2i Telesource as a Process Trainer.

I have worked with HCL Technologies Ltd for 42 months (3 and half years) in an Inbound process as a Customer Care Executive and got promoted as an Subject Matter Expert for the process. And have also been a part of Training Team.

Presently working with American Express as Process Trainer since May 08 for a Inbound Customer care Process. Joined American Express as a Sr Customer Care Executive, Got job posted in January 09.

As iam looking for a total day shift profile. i2i telesource would be the best option for me.

Would be waiting for reply.

Thanks & Regards,
Stalin Mani
9711 20 90 20