www.crystalkpo.com Crystal Parenterals Ltd Ahmedabad, Baroda : Healthcare BPO

[Admin]

Crystal Parenterals Ltd.
crystalkpo.com

Keywords: Customer Care Executive Fresher , experience1 experience

Designation: Customer Care Executive
Experience: 1 - 3 Years
Location: Ahmedabad, Vadodara/Baroda
Compensation:
Rupees 70,000 - 1,25,000
Education: UG - Any Graduate - Any Specialization;Graduation Not Required
PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 24 Oct 2008

Job Description
-Inbound and Outbound calling excluding sales
-Patient Scheduling
-Calls to patients
-Calls to insurance companies

Desired Candidate Profile
-exellent communication skills
-Fluency over spoken and written English is a must
-freshers’ and exp callers can apply
-basic knowledge of computers,internet
. undergone US accent training
-US EST working hrs

Company Profile
Crystal Parenterals Limited, Ahmedabad, is a Healthcare BPO company involved in Software Development, Medical Transcription, Medical Billing and Coding, and Insurance Claims Processing for US-based clients.

Executive Name: Ms. Ami Shah

Address:
Not Mentioned

Email Address: jobs.cpl@gmail.com

Telephone: 9909991372

[Guest]

I am interested to work in Healthcare BPO/KPO. I also have experience regarding CCE and I am from Medical background so give me guidance who can I work in this field/ or in ur company.

Chetan DAve
9375878899
Email: chetan12dave@yahoo.com

[Guest-IJT]

Name : Bapatla Vijay Sekhar Babu
Email : vijay060267babu AT gmail.com
Designation / Skillset : Sr Admin/HR Meranag
Sir,
I am an ex defence personnel retired on 31 Jul 09 on completion of 23 years of dedicated service from Indian Navy as Junior Commissioned Officer in the field of Administration/ Human Resource/Finance including Transport and Security & Intelligence and Facility Management. At present I am working as a Area Manager/Admin Manager in a reputed engineering company base at Mumbai. I have came to know through New paper that you are seeking a Administrative Officer for your esteemed organization. In this regard my resume enclosed as an attachment to this mail for your kind consideration. please sent me a mail or call me up on 9705693214 & 8121430545, If considered.

with regards,
bvs babu

Resume :

OBJECTIVE________________________________________
- Positions as a Administrative/Human Resources/Intelligence/Security Management in which acquired expertise, creative talent and commitment of excellence acquired with the experience in the Navy would ensure smooth function as well as growth of both the organization and self. Preferably at Hyderabad and Secunderabad
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PROFESSIONAL SYNOPSIS
________________________________________
- 23 years varied experience in the Indian Navy as a progressive management and administrative with the ingrained core values and tenets of duty, discipline and dedication to work.
- Strong management capability and administrative flair including Finance Management.
- Excellent inter-personal and communication skills.
- Well versed with aspects pertaining to Personnel Management, HRD, Training, Logistics, Operational Management, Intelligence and Security, Manpower planning and Recruitment, Public & Non public Funds, Administration of Civilian Personnel and Discipline.
- Good at Protocol, Public Relations, Hospitality and Liaison with high level govt./public/private organizations.
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ORGANISATIONAL EXPERIENCE________________________________________
- Joined Indian Navy (Defence) in 1986 in Administration /Human Resource including Finance, Transport, Security and Intelligence./Facility. Retired from the Indian Naval Service on 31 Jul 2009 as in the rank of Chief Petty Officer (Junior Commissioned Officer) on completion of 23 years of successful tenure. During my 23 years comprehensive experience in various operations/projects in the Indian Navy and private sectors are as follows :-
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Tenure Ship/Establishment Company Name Designation
Jul 2009 – Sep 2010 Flash Forge Pvt Ltd, Mumbau Area/Admin Manager for Hyd.
Apr 2008 – Jul 2009 Defence Machinery Design In-Charge Office Administror/HR/
Apr 2002 – Aug 2006 Establishment, Hyderabad Finance (including Funds Balance
Sheets), Transport & Intelligence
Aug 2006 - Apr 2008 Indian Naval Ship Kirch, Vizag Heads of the Ship’s Logistics
Department Regulator/ Staff
Officer to Ships Commanding Officer/
HODs of P & A (including HR,
Finance, Transport and Intelligence

Mar 1999—Apr 2002 Naval Intellignce Unit, Chennai Deputy Oi/C /Office Administrator
Apr 1997—Mar 1999 Armed Forces Sports Medicine In-Charge Office Administration/HR
Centre, Pune (Tri Services)
Apr 1994—Apr 1997 Base Logistics Office, Goa Asst in-charge for Sections of Accounts/S
Office Administration/HR
Contd—2/-
- 2 -
Apr 1992—Apr 1994 Naval Unit NCC, Hyderabad Instructor/Office Administration/HR
Jul 1986—Apr 1992 Various Ships & Establishment Supervisor Sr &, Jr ccadres in P&A
In Vizag and Mumbai
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CORE COMPETENCIES ________________________________________
Office Administration
- Conceptualization and successful execution of day-to-day operational and administrative tasks
- Ensuring optimum and effective utilization of funds in providing congenial work environment and basic amenities in the work premises
- Liaising with Government authorities for various approvals
- To maintain high level Security and Intelligence including planning & organizing of practical tasks, handle & care custody of sensitive documents.
HR Function
- Recruitment/compensation
- Coordinating manpower planning, recruitment, induction, exit interviews & ensuring cultural fit
- Developing/implementing new recruitment/selection policies as per staffing projections
- Managing various activities related to compensation processing and attendance
- New Systems & Polices
- Defining plans, policies and strategies for greater operational effectiveness and manpower deployment
- Developing/updating and implementing compensation plans, rewards & reorganization schemes. HR polices and communicating them across the organization at all levels
- Maintaining the employee muster data alongwith employee leave travel administration
- Counseling/grievance handling of the employees to maintain healthy work environment and facilities employee satisfaction & HR survey & community development activities
- Performance/Appraisals
- Handling performance management system and same identifying scope for enhancing the same
- Initiating rewards & recognition programmes & implementing incentive system for employee motivation
- Managing the welfare activities viz retirement facilities and meritorious students schemes
- Training & Development
- Identifying training needs and preparation of training modules, calendar, schedules
and batches for imparting training on various topics including measurement of effectiveness
- Budgeting and organizing customized training programmes based on the training need analysis to enhance the manpower skills & effidency
Contd..3/-
-- 3 --
- Training & Development
- Liaising with labour department and preparing & executing IR policies/procedures alongwith implementation of the same
- Negotiating and amicable settling of issues among the workmen, staff, officers, manager and unions arising administrative matters
- Ensuring healthy employee management relations in the organization by encouraging workers to voice their opinions on common platforms and promoting employee involvement in improvement activities.
Academic/Professional qualifications
Name of the Course Institute Year
Chief Petty Officer (Administration/ Human Resources/Finance) Qualifying course (Equalent to PG Diploma in Administration/ HR/Finance Management Indian Naval Institute of Logistics & Management, Indian Naval Ship Hamla, Mumbai 2002
Intelligence course Director of Naval Intelligence, Naval Headquarters, New Delhi 2000
Leadership Course Indian Naval Ship Agrani, Coimbatore 1996
Graduation Ministry of Defence (Indian Navy) 2001
Computer Course (MS Office NIIT, Chennai
CMC, Secunderabad 2000
2005

Honours & Awards
- Commendation by the Flag Officer Commanding-in-Chief, Eastern Naval Command in 2006 for devotion to duty.
- Proficiency awards commended by the Commanding Officers on various occasions for exemplary skills and professional competence.

CTC :

I do hereby solemn that the above information is true and correct to the best of my knowledge.
Hyderabad (B.V.S. Babu)
Date :
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4321376
Date & Time : 2nd Jul 2011 4:54 AM (UTC)
IP Address : 115.242.209.64
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; FBSMTWB; BTRS4968; InfoPath.2; AskTbMPC2/5.11.0.15286)
Predicted Country : India

[Guest]

CURRICULUM VITAE
MRUGA PATEL
E-mail : mruga05_pa AT yahoo.co.in
OBJECTIVE : To work with a progressive organization where I can contribute skill so as to enhance mine and others knowledge and at the same time to achieve the organizational objectives with the attribution of time,quality and discipline.
QUALIFICATION :
- S.S.C with 90% aggregate from VIDHYA VIHAR SCHOOL (2002-2003)
- H.S.C. with 85% aggregate from UTKARSH VIDHYALAYA (2004-2005)
- B.PHARM with 66% aggregate from GUJARAT UNIVERSITY (2005-2009)
PROFESSIONAL TRAINIG :
- One month industrial training in Relish pharmaceuticals, Ahmedabad.
- Two months training in Vital pharmaceuticals, Anand.
PROFESSIONAL EXPERIENCE :
- Six months work experience as a pharmacy technician in SAFEDALE Pharmacy, UK.
- Six months experience as a trainee Officer at Unimed Technologies Limited, Halol.
DUTIES INCLUDED :
- As a pharmacy technician,
Dispensing prescription, keeping record of medication, ordering medication for patients, keeping records of Controlled Drugs, making dossets for patients.
- As a trainee officer,
Documentation : Preparing BMR, BPR, Validation protocols, Change control ,etc.
STRENGTHS :
- Sense of responsibilities.
- Excellent interpersonal and team skills.
- Commitment toward work.
- Creative and resourceful.

[Guest]

RESUME
Bhavika B. Patel
Educational Qualification :-
- Bachelor of Science in Microbiology from S.P. University in the year 2005
- Post Graduation in Medical lab technician from Indian medical association in the year 2006.
Capability :-
Capable to carry out the all Responsibility of. Q.C/ Q.A.. Department.
Experience :-
From March-2007 to till date in Bellan Pharmaceutical as a Manager in Q.C/ Q.A. Department .As well as M.R. Handling all kind of ISO and GMP document.
Responsibility :-
- Operating Q.C. instrument
- maintain all Q.C. Related Document
- Quality control tests in every step of production.
- Prepare document related to ISO & GMP.
- Knowledge of Mfg. of Ayurvedic capsule, Tablet, Oil , powder, Oral liquid, ointment & all Classic medicine.
- Maintenance and calibration
- Capable to prepare Internal auditing and corrective action
- Maintain Stability record.
- Responsible for raw materials Packaging materials and finished products at the specified parameters.
- Responsibility of product approval .
- New product Development.
Training :-
- 9 month in a yogini vasanti devi Hospital as a lab technician in Baroda.
- 2 month in a B.A. Research center in Ahemdabad.
Certificate :-
Approval in Chemical & physico - chemical testing by F.D.A.
Present Activity :-
Presently I am working in Bellan Pharmaceuticals as a Q.C./ Q.A. manager.