Anil Kr. Chauhan
Email : anil.singta AT gmail.com

Career Objective :
To work in a challenging atmosphere that provides opportunities for developing skills, personal and professional growth to achieve organisational goals.

Professional Experience : (Oct,2006-Till date)
Working with CSAV Group India Pvt. Ltd. (Global Shared Service Center –) as a Senior Executive –
US Reg (Import Documentation :-U.S.and Canada) ,Arrival Notice (Import Documentation:- U.S. and Canada),BL Production(Export Documentation), Rating and Accounts Receivables.
Global Shared Service Center : GSSC is providing the services to the Liner, Corporate/Regoinal Offices, Agencies established globally by CSAV.
CSAV : It is engaged in Shipping Industry, having approx 241 vessels (94 Own vessels) operating through out the World in collaboration with CMA CGM, P & O, ZIM, MOL, NYK Line & MSC Line.

i] Operational Efficiency
- Managing a team indulge in two different processes for the Region U.S, Canada and Puerto Rico, ensuring timely delivery and meeting SLA parameters (Quality, productivity, log in hours etc) and targets.

ii] Production Planning (Operations/Resource Planning)
- To co-ordinate between the team and the Regional Office/Agency in U.S and Canada.
- Strategy for daily / weekly production planning including Manning / FTE deficit / surplus
- Manage resource – utilization to meet daily/weekly/monthly/annual production targets.
- Analyse volume trends and synchronize with resource requirement.

iii] Production Reporting
- Documentation of process SOPs and regular updates.
- Generation of effective daily, weekly and monthly MIS on the production for decision- making.
- Collaborate with Process Development Team to create transition approach for prospective process.
- Communicate production performance reports to Manager

iv] Innovation / People : Personal Excellence
- Encouraging and promoting teamwork and company vision.
- Providing “Personal Development Plan” to the team members to help them perform better.
- Coaching and providing feedback to the team members.

v] Others
- Proactively participate in developing new reporting models.
- Suggest and implement new ideas to improve team efficiency and performance.
- Documentation, validation & regular updating of process knowledge management and utilities.

The Key Result Areas (US Reg – Import Docs)
- To ensure that all Import BLs should be manifested with US customs 24 hr prior loading in AMS
- Contacting Port of Loading Agents in case of any hold/mismatch put by US Customs on any BL and explaining them the reason for hold and instruct them not to load cargo.
- Coordinating with all Vessel Planners, to get information about various vessels and maintaining the master vessel schedule.
- Sending Cargo Manifest/Wharfage Reports to various terminals in US and Canada.
- Processing Freight Correction Note in AMS
- Following up with POL Agents for the departure date and time after the vessel sails from port and submitting the information in AMS.
- Reconciling all vessel after it departs from last Port of Load.
- Co-ordinating with US Customs in order to get any hold removed.
- Informing POL Agent about the 2Z mismatch i.e. the mismatch information between Master Bill of Lading and House Bill of Lading or missing House BLs in US Customs.

The Key Result Areas (CRM) Customer relationship management
- Provide the rate quotation list to customer.
- Customer Interaction using the best possible and satisfaction way and provide them the best service in lower rates.
- We gave the cheap rate to customer as per their request which we received on mail and revert reply back to customer with best rate quotation.
- To in sure that customer is getting best service of our company and it become our priority we gave them the best rates
- We provide A ship measurement along with the space and volume is available.
- What quantity can be exist in a ship while load the cargo.

The Key Result Areas (BL Production)
- Ensuring that all the BL’s are produced as per masters received from the Customers, complying all parameters of the Line and different Customs regulations.
- To ensure proper distribution of work load amongst all the staff involved(DEO & QAG)
- To ensure that a proper Proof reading of each BL is done in accordance to the master/booking to avoid any kind of discrepancies that could lead to Custom penalties.
- Ensuring proper back ups (Proof copies) are taken and stored in the shared folders.
- Looking after the BL Production Generic Email ID.
- Taking care of Escalations to RONA of Export Documentation.
- Putting Surcharges on Bill of Lading as per the service contracts between customer and Line.

The Key Result Areas (Rating)
- Verifying the BLs produced by BL production team that it is prepared in accordance with Customs regulations.
- Verifying the Service Contracts applied by BL Production team.
- Putting surcharges on the BLs produced as per the Service Contract applied.
- Coordinating with Pricing for any Rate discrepancy.

The Key Result Areas (Arrival Notice)
- To ensure that Latest Arrival Notices are sent to all correct Notifiers 5 days prior to vessel Arrival at the port.
- Extract the Master Vessel Report from Voyage Control System/Coastal Schedule.
- Update the Revised ETA's of the vessel in Report.
- Taking Import Collection & Release Status Report.
- Looking After the Import Arrival Notice Generic Email ID.
- Working on the Volume Report of Arrival Notice.
- Working on Average Lead time Vs Releasing of Arrival Notice Report (KPI).

Professional Experience : Previous Employer
Organization :Divyani International pvt ltd
Designation :Supervisor
From 2003 to 2006

ACADEMIC Qualification :
- Pursuing M.B.A. from Maharishi Dayanand University
- Graduation in Bachelor of Commerce (B. Com) from Delhi University.

ACHIEVEMENTS :
- Awarded with Best Team of the year(BL Production) for 2009-2010.

ADDITIONAL INFORMATION :
- Hard working and sincere.
- Ability to cope up with stress of work pressure in a professional approach in order to get best results.
- Punctual and Team player.

ANIL KUMAR CHAUHAN