www.acsindia.com Applied Computer Services Ltd Hyderabad : Customer Support Manager Trainee

[Admin]

Applied Computer Services Ltd
http://www.acsindia.com

Keywords: Mechanical, Civil, Engineer, B Tech, B E

Designation: Customer Support Manager Trainee
Experience: 0 - 1 Years
Location: Hyderabad / Secunderabad
Compensation:
Rupees 90,000 - 1,25,000
Education:
UG - B.Tech/B.E. - Civil, Mechanical
PG - Post Graduation Not Required
Industry Type:
IT-Software/ Software Services
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 24 Oct 2008

Job Description
Customer Support Manager with AutoCad knowledge for a company providing Civil and Mechanical Engineering Services to cutomers abroad. This is a fully office based job.

Desired Candidate Profile
Should have good engineering talent in the field of Civil/Mechanical and must have good communication skills. Should co-ordinate with overseas clients and our production staff.

Company Profile
We are a medium sized export oriented company providing technical services in the area of Civil/Arch/Mechanical and Patent design services to the clients abroad.

Executive Name: Mr. Suresh KS Shenoy

Address:
Not Mentioned

Email Address: shenoy@acsindia.com

Telephone: Not Mentioned

Reference ID:
CSM/2008-10

[Guest-IJT]

Type-3,31/D, Anupratap Colony, P.O. Bhabha Nagar ,Rawatbhata ,Via –Kota , District - Chittorgarh(Raj.), PIN-323307
HEMANT KUMAR RATHORE
Phone No : 01475-234959
Mobile No: +91 94144 44293
E-Mail-Id: rathorehemant80 AT gmail.com .
Job Profile :
Presently working as an Electrical engineer for our client NPCIL in Nuclear Sector with M/S JAGGI ELECTRICALS Pvt. Ltd at there Rajasthan Atomic Power Project on contract basis in the Transmission & Distribution field .

Job summary & professional priorities :
Electrical Maintenance, Monitoring & Safety management planning of men/machines & Electrical equipments, training aspects, accidental and fatal claim reports & execution of project.

Experience :

- Working as an Electrical engineer under M/S JAGGI ELECTRICALS Pvt. Ltd at Rajasthan Atomic Power Project from August 2009 to Till date.

Objective :
With a fair & projected commitment I would like to work with an esteemed organization that would encourage me to survive with a high profile logical career orientated issues & a challenging untimely obstacles & would not under estimate preferred values & provide an extreme platform & exposure for morality enhancement to progress by becoming an analytical professional having aim oriented crème planning & dedicated management skills ,who believes in spontaneity.

Technical Job Responsibilities :

- Inspection of scheduled installation of electrical devices and equipments.
- Execution of Turnkey projects at 132/33 KV substation.
- Follow up for O&M work at large high voltage area up to 400KV.
- Calibration, Testing & Inspection at EHV/HV substations.
- Inspection of parameters of DC Batteries level.
- Monitoring &Surveying of electrical installation in High (220 KV/110 KV) and Low voltage area(33 KV/11KV).
- Inspection and Reviewing for Over head & underground distribution networks.
- Verification of meters output of DG sets.
- Periodical functional check up of Domestic & Commercial Energy Meters.
- Fault investigation and removal & maintenance of domestic & commercial wiring as well as Electrical equipments.
- Functional checking of emergency fire and smoke alarms & measuring instruments like Ammeter, Voltmeter & Wattmeter
- Transformer Inspection &,functional checking and auxiliary replacement of oil. ,winding , coolant etc.
- Reporting on demands for technical problems & administration at the site.
- Screening for site work including goods ,labor , technician etc.
- Monitoring and surveying on project work at busy site.
- To lead the team of professionals & give technical support for execution of project.

Safety Responsibilities :
- Inspection of safety, quality and quantity according to the requirement of electrical goods.
- First Aid, Accident & incident investigation reports & Electrical Hazard identification & control.
- Monthly safety statistics (if compulsory like duration loss, fatal loss, claim, etc.), Healthiness for lifting tools, environment.
- Safety promotional activities, project safety management plan, site emergency & Execution.
Administrative Responsibilities:
- Planning, estimation& Budgeting for Inventory preparation of goods (electrical & others).
- Vendor selection, development and negotiation for cost controlling.
- Vendor order ,purchasing ,reviewing and their enquiry.
- Tender review for implementation of cost & cost control for Inventory preparation.
- Inventory preparation for Electrical and other goods & their inspection and identification
- Sub contractor handling with effective communication and Maintaining their documentation.
- Scheduling for completion & execution of the project timely and economically, if possible 24x7 environment.
- Work distribution management to technicians ,labor &Training & induction to employees.
- Audit for Inventory of electrical goods etc. , Raw material as well as for administrative work.
- Execution of project activities & administration
- Management of all construction activities.
- Client Interface & submission of reports to the client.
Educational Back-Ground :

- Bachelor of Electrical Engineering with 55.77% in 2008 from R.I.E.T. Jaipur affiliated to University of Rajasthan.

- Senior Secondary with 50.20% in 1998 from A.E.C.S, Rawatbhata affiliated to C.B.S.E , Ajmer

- Secondary with 55% in 1996 from A.E.C.S, Rawatbhata affiliated to C.B.S.E , Ajmer

- Pursuing One year Diploma in Industrial and Fire Safety from NILEM, Chennai.- x
Projects & Trainings :

- Completed Training at Nuclear Training Center, Rajasthan Atomic Power Station ,Rawatbhata & as a trainee, submitted Project Report & Seminar on Electrical System in which I studied following features.
o Generation ,Production, & Distribution of Electricity based on Nuclear energy at Mega Watt Scale.
o Power consumption techniques, Electrical Mappings, Protection &Power supply through Emergency DG Sets.
o Feeders, Power Grid Control, Energy sources & HT Lines, Transformers(Auxiliary, Distribution & Generator).
o Functions of Protective devices of Substation & Switch Yards (Such as Circuit Breakers, Relays, Detectors etc.)

Formal Information :

Father’s Name : Manna Lal Rathore

Mother’s Name : Kaushalaya Rathore

Date of Birth : 24 December 1980

Marital Status : Un-Married

Contact No : 94144 - 44293, 01475-234959