www.noidapower.com Noida Power Company Ltd : How to apply for a new electricity connection?

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Name of the Organization : Noida Power Company Ltd(noidapower.com)
Type of Facility : How to apply for a new electricity connection?
Location : Greater Noida

Website : http://www.noidapower.com/index.asp

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How to apply for a new service connection?
** Collect Application form either from NPCL head Office or download the same from the website.
** Fill in application form, duly attaching the requisite documents like B&L form, Possession certificate.
** On receipt of provisional-estimate-cum-bill for new service connection charges, deposit the same by way of Cash (up to Rs.20,000/-), Banker's cheque, Demand Draft.

Service apparatus will be installed within the following time limits :
** Domestic /Commercial Connections in Township area - 7 days
** LT industries - 15 days
** High Tension supply - Within 3 days from the submission of energisation clearance from Directorate of Electrical Safety

How to shift meter from its current location?
Submit application on plain paper at NPCL office enclosing therewith a copy of last paid bill. Be pent on a prescheduled date and time when inspection will be carried out by NPCL for ascertaining involvement of work. Make payment against the bill to be handed over to you by NPCL at the earliest. NPCL will complete the work within seven days from the date of receipt of payment.

How to resolve supply-related complaints on power interruptions or unsatisfactory voltage profile?
Register the complaint at NPCL's helpline no. +91-120-2333555 along with 10-digit consumer number printed at the upper left corner of your electricity bill and one complaint number will be intimated to you for future reference.

NPCL fault-repairing crew will attend to the cause of the complaint and resolve the same within the following time limits :
** Fuse Calls - 4 hours
** Overhead line breakdowns - 8 hours
** Underground cable faults - 16 hours
** Transformer failure - 24 hours
** Voltage problem - 24 hours, in case of local problems

How to report about unsafe electrical installations?
Inform NPCL officials (Manager (Operations)/Assistant Manager/Executive) over telephone numbers 2326559/60/61 and the unsafe installations will be visited within three days from the date of receipt of complaint.

How to address the problem of frequent tripping of MCB or blowing of fuse?
Contact a Licensed Electrical contractor (L.E.C.) to locate the cause. If there is a fault/defect in your wiring installations, rectify the same.

If the load of your installation is more than the load allowed by NPCL, please apply for enhancement of load by filling up a form available at NPCL office or download the same from the website.

Contact us :
Noida Power Company Limited
Commercial Complex, H Block
Alpha - II Sector
Greater Noida City - 201 308
Uttar Pradesh, India

[Unregistered]

Can one make cash payments of electricity bills ?

Cash payment upto Rs.20,000/- are accepted.