www.siestaindia.com Siesta Hospitality Services Mumbai : Guest Relation Executive Trainee

[Admin]

Siesta Hospitality Services Ltd
http://www.siestaindia.com

Keywords: Guest Relations

Designation: Trainee-Guest Relation Executive
Experience: 0 - 1 Years
Location: Mumbai
Education:
UG - BHM - Hotel Management
PG - Any PG Course - Any Specialization;Post Graduation Not Required
Industry Type:
Hotels/ Restaurants/Airlines/Travel
Functional Area:
Hotels, Restaurants
Posted Date: 23 Sep 2008

Job Description
- Be the 1st point of contact for clientele and will be responsible for providing reception and administration duties
- be flexible and able to respond to client needs
- To communicate with guests, analyze their feedback and thoroughly monitor all that is required for their best services, and ensure that the same is in line with corporate administrative procedures
- Simultaneously, to monitor all corners and facilities the guest house and attend to guest and staff requirements and complaints if any
- To be available at any time of the day in case of an emergency situation. If not available in person, should be accessible through phone.
- To ensure that all activities in the our guest house are process and system oriented
- Candidates having Guest Relation or Customer Service background in Hotel Industry would be preferred, however freshers with excellent communication skills may also apply
- Handling the check-in & check-out.
- Arranging the transport for the guest, preparing the itineraries
- Handling the queries of the customers
- Co-ordinating with the other dept. as per the requirement of the customers
- Managing the settlements of the bills.
- Handling the room reservation
- Customer Service.

Desired Candidate Profile
Candidate from Hospitality industry /Hotels. Experience in the area of facilities management is desirable. Excellent communication skills Ability to develop and nurture contacts/ long term professional relationships High energy levels Pleasant personality Good interpersonal skills. Should be computer savvy and have a good command over Microsoft Office applications.
WE ALSO HAVE OPENINGS IN HYDERABAD, CHENNAI, DELHI, GURGAON AND BANGALORE

Company Profile
We are pioneers in the concept of corporate residences operating on a pan India basis, headquartered in Bangalore. Our impressive client list boasts of the who-is-who of the Indian MNCs, for whom we operate these residences on an exclusive basis across 12 cities in the country.

Executive Name: Sadashiv Rao

Address:
Not Mentioned

Email Address: sadashiv.rao@siestaindia.com sarika.meharwade@siestaindia.com

Telephone: 0000

[hakimjavid]

i have attached my cv along this mail pleas go-through it





Covering letter


Dear Sir,






I Hakim javid iqbal would like to introduce myself by way of this letter and by the annexed curriculum vitae wish to present my candidature, in your esteem organization.


Bearing a pleasant personality, I am methodical, hardworking and well organized in my professional as well as personal life.


I am a quick learner and seek an opportunity to effectively utilize my potential and acquired skills from previous Hotel’s experience. I am Confident of understanding responsibilities and matured in handling challenging assignments. Looking forward to meet and discuss matters in details at your earliest convenience.


Thank you in advance for your valuable time and consideration

































HAKIM JAVID IQBAL.A

ROOM NO 506,
BANUMANSION,
7/1 ELLIS ROAD, Mobile: 9994276361/
TRIPLLICANE, CHENNAI -2. hakimjavid@yahoo.co.in




OBJECTIVE:

To work in hospitality industry that provides motivation to learn and through the expertise gained during my studies and to seek a long-term career with the organization.


EDUCATIONAL QUALIFICATION:

Examination passed Duration Board /University Percentage

D.H.M.C.T. June’03-May’06 P.I.I.H.M.C.T. 68.5
SSLC June’02-April’03 John Paul Hr Sec School. Dindigul. 65.2

CO-CURRICULAR ACTIVITIES:

- I have taken several Seminars in our college.
- I use to organize our college functions and I took care in hospitality.
- Won 3rd place in DEFY’05 on quiz & on spot seminar at SIHMCT, Thuvakudi, Trichy.

WORKING EXPERIENCE:

- I was working in HOTEL SAVERA as FRONT OFFICE Assistant. (From 05/04/2006to 23/01/2007).
- I was working in HOTEL AMBASSADOR PALLAVA as FRONT OFFICE Assistant cum Cashier, Night Auditor. For One year (from 26/01/2007 to 31/01/2008)
- AT present working in HOMCOURT SERVICED APARTMENTS as FRONT OFFICE Executive cum, Night Auditor.








TRAININGS UNDERGONE:

- Successfully completed six months Industrial Exposure Training in HOTEL SAVERA, Chennai. From01/05/2004 to 04/10/2004.
- Successfully completed one month festival seasonal Training in HOTEL Shevaroys, yercaud hills, Salem district. From 20/12/2003 to 18/01/2004.
- 10 Days Short time training in “Hill Country Resort, Kodaikanal. From21/10/2003 to 30/10/2003.
- 10 days short time training in velan hotels, tirupur.

ADDITIONAL CERTIFICATE COURSES:

Examination passed Duration Board /University Percentage
FOOD PRODUCTION
CRAFT June ’03-May’04 P.I.I.H.M.C.T. 57
F&BSERVICE CRAFT June’04-May’05 P.I.I.H.M.C.T. 72.5

PERSONAL DETAILS:

Father’s Name : V.A.H. ANWERDEEN
Date of birth : 03-04-1985
Sex : Male.
Hobbies : Bike riding, Surfing Net and Chatting.


Permanent Address : 94, NATHARASHA STREET,
BEGHUMPUR,
DINDIGUL - 624001.

LANGUAGES KNOWN:
TAMIL
ENGLISH
HINDI
FRENCH (only the culinary terms)


DICLARATION

I hereby declare that the above-furnished information is true to the best of my knowledge.


PLACE: CHENNAI

DATE : (A. HAKIM JAVID IQBAL)

[Guest]

Curriculum Vitae

RAHUL MANOHAR GAIKWAD
2/A, Om Sai Niwas, Shiv-krupa Nagar,
Kanjurg Villege Road,
Bhandup(East)
Mumbai –400078.
(: 91 - 022 – 65982764/9833162103
E-mail: rahul_651986@yahoo.co.in

Career Objective
To make significant contribution in an environment this provides opportunities for professional growth and increasing responsibilities. More importantly working in a team to bring forth the best from self and everyone.

Academic Qualification
- Successfully passed SSC exam from saraswati vidyalaya in year mar 2002-03
- successfully passed HSC exam from Mumbai Board in year mar2004-05
- Successfully passed TYBCOM degree from Mumbai university in year mar 2007-08

Professional qualification
- Successfully passed diploma in travel &tourism from India international training center in year Sep 2008-mar09..
- Appeared for IATA/ UFTAA FOUNDATION exam on mar 2009.
Complete training in Galileo.

Computer Proficiency
- MS-CIT
- TALLY 7.2

Strength
- Can independently handle any assignments
- Flexibility to work as a Team member
- As a self motivator, I also have the necessary skills to motivate a team
- Always ready to take initiatives
- Good Family background

Work Experience
- I have Work Experience of 9 months in balmer lawrie & company ltd as a Back office assistant.

Personal Information
- Date of Birth : 06 May 1986
- Marital Status : Single
- Nationality : Indian
- Passport no. : applied
- Languages Known : English, Hindi, & Marathi.
- Hobbies : Reading Newspaper, Playing computer
games, travelling

DATE : ________ RAHUL GAIKWAD

[Guest]

respected sir , i am manohar panda from orissa interested to join in hotel industry for which i want to go through a training which helps me to direct placement . i upload my resume as per your requirement .thanks with regards . Manohar Panda
E-mail : manohar.panda05 AT rediffmail.com
_____________________________________________________________________
Curriculum vitae :-
POST APPLIED FOR – FRONT OFFICE / GUEST RELATIONS EXECUTIVE/MANAGER .
-------------------------
ACADEMIC QUALIFICATION :
- Passed H.S.C. from B.S.E., Orissa in the Year April, 1983.
- Passed +2 Arts from C.H.S.E., Orissa in the Year March, 1985.
- Passed +3 Arts with Honors (Economics) from Berhampur University in the year July, 1988.
- Passed M.A. in Economics from Berhampur University in the year July, 1990.
PROFESSIONAL QUALIFICATION :
- Passed L.L.B.( LAW Degree) from Berhampur University in the year 1994.
- Completed M.A. in Mass-Communication from Berhampur University in the year 2007.
EXPERIENCE :
- Exp.Of public relation activities in LSTV, New Delhi.
- Guest Relations (Front office) Executive / Managerial Job practice in Hotels .
- Exp. As public relation officer in RMIT group of institutions .
- At present continuing as public relations officer in SAARA INDIA PARIWAR Company Limited .