Major Brands India Pvt Ltd Bangalore : Floor staff
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  1. October 8th, 2008, 06:09 PM Post Count Number #1
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    Major Brands India Pvt Ltd Bangalore : Floor staff

    Major Brands (India) Pvt Ltd
    http://www.majorbrandsindia.com

    Keywords: Good Selling and Communication skill

    Designation: Floor staff

    Experience: 0 - 1 Years
    Location: Bengaluru/Bangalore
    Compensation:
    Rupees 60,000 - 80,000
    Education:
    UG - Any Graduate - Any Specialization;Graduation Not Required
    PG - Post Graduation Not Required
    Industry Type:
    Retailing
    Functional Area:
    Fashion, Garments, Merchandising
    Posted Date: 17 Sep 2008

    Job Description
    guide the customers about the merchandise and inititiate sales

    Desired Candidate Profile
    good communication skills, hardworking and self motivated

    Company Profile
    Major Brands India Pvt. Ltd is retail venture of Apparel Group in India. Apparel Group is a multinational company operating retail business of international brands in 14 countries. Group is currently operating 410 retail stores of 44 international brands that include brands like Nine West, Aldo, Tommy Hilfiger, Kenneth Cole, Bally, etc.
    Major Brand India Pvt. Ltd is licensee for international brands like Mango, Promod, Nine West, Aldo, Charles & Keith, Bally, Okaidi in India and we are currently operating 31 retail stores in prestigious malls in Mumbai, Delhi & Bangalore.
    Company is growing at rate of double digit and has target to reach 100 stores by 2009.

    Executive Name: Tr

    Address:
    Major Brands (India) Pvt Ltd
    402-A, Poonam Chambers, Dr A.B. RD, Worli,
    Mumbai-400018
    Mumbai,Maharashtra,INDIA 400018

    Email Address: career@majorbrandsindia.com
    office@majorbrandsindia.com

    Telephone: 91-022-24975050
    Last edited by Guest-IJT; May 31st, 2011 at 12:59 PM.
  2. May 31st, 2011, 12:59 PM Post Count Number #2
    Guest-IJT
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    Name : Harendra Singh Shailon
    Email : harendrasingh.shailon18 AT gmil.com
    Designation / Skillset : Senior floor incharge
    more than 5 years experience in Service Support

    Resume :
    OBJECTIVE :
    Seeking challenging assignments across in customer support. Adept at allocating rights to user for particular resources on the network and assigning rights to particular network for a particular application.
    TECHNICAL SKILLS :
    Operating Platforms : Windows 2000, Windows 2003 Server, XP Professional
    Antivirus Protection : Computer Associate Product
    Hardware Platform : Assembling & dissembling.
    KEY SKILLS :
    - Achievement- oriented, diligent and dedicated professional, offering more than a year of customers support.
    - Resourceful and competent to create win –win relationship with customer
    - Through professional with strong leadership qualities, self-motivated and team oriented
    - Highly effective communicator and leader believe in promoting a culture of teamwork that balances individual initiative with team accomplishments.
    EDUCTIONAL AND PROFESSIONAL QUALIFICTION :
    Master is Business Administration (Pursuing)
    Punjab Technical University
    Bachelors in Computer Application
    C.P.E. Meerut.
    PROFESSIONAL EXPERIENCE
    HCL INFOSYSTEMS LTD Since Aug’07-Till Date
    - Senior Floor Incharge for HCL Touch
    - Solving software queries remotely for HCL Laptops.
    - Keeping a track and respond of Chat support for HCL Laptops & Desktops.
    - Responding customers by mailing them with in the TAT period.
    - Responsible for handling mails of a customer care email-Id.
    - Looking after the customer escalation and reaching up to the customer satisfaction in case executive has failed to do so.
    - Coordinating with respective regional location regarding the calls allocated to them under HCL Touch Process
    - Coordinating with stores regarding the hardware parts to close the escalated cases.
    - Making a feedback call after closure and arranging a formal engineer visit at customer’s place.
    - National Senior Customer Care Support for Kodak Camera escalated calls, coordinating with respective service center, HCL store and provides the support for regional location.
    - Looking care of Projector complaints and get in touch with end user as well as field engineer till call closer.
    - Compiling DTD report after collating data from every advisor and presenting to the senior management.
    - Preparing daily reports, maintaining database in specified formats.
    - Ensure appropriate training programs for the team member to support outsourcing services rendered to the customer.
    - Be a mentor to guide the Team to achieve Organizational and Self Goals.
    - Maintain the customer satisfaction report.
    ICICI “DSA” Jun’05-Aug’07
    - Working as a Team leader of 10 Telesales and 5 Telemarketing executives.
    - Plan and schedule meetings and appointments with corporate customers.
    - Coordinating with telesales team, for appointment with customer for payment collection.
    - Handling the database of the customers.
    - Maintaining & filling the forms to the respective branch.
    Date : - HARENDRA SINGH SHAILON
    -------------------------------------------------------
    More Information about this submission and submitter :-
    ___________________________________________________
    Submission ID : 4189249
    Date & Time : 30th May 2011 6:41 AM (UTC)
    IP Address : 115.242.79.194
    Browser Info : Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
    Predicted Country : India