Cosmos Corporate Services Pvt Ltd Delhi/NCR, Gurgaon : Guest Relation Executive

[Admin]

Cosmos Corporate Services Pvt. Ltd.
Not Mentioned

Keywords: guest relation executive, guests, ground staff, airlines

Designation: Guest Relation Executive (only female candidates)
Experience: 1 - 2 Years
Location: Delhi, Delhi/NCR, Gurgaon
Compensation:
Rupees 1,50,000 - 2,50,000
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:
Hotels/ Restaurants/Airlines/Travel
Functional Area:
Travel, Ticketing, Airlines
Posted Date: 06 Oct 2008

Job Description
-Supervises day-to-day travel requirements of elite guests; oversees travel itenary, monitors specific travel arrangements and handles related details
-Ensures that lounge service providers are properly informed and prepared for daily activities

Desired Candidate Profile
-Graduate is a must
-Must have excellent written and verbal skills
-Pleasing personality and a passion to serve guests
-A people oriented individual, extrovert and good at building relationships.
MAIL UR RESUMES : jasmeet.ccs@gmail.com

Company Profile
Client of Cosmos Corporate services.

Executive Name: Jasmeet Anand

Address:
Not Mentioned

Telephone: 011-40517654

Reference ID:
GRE

[Guest-IJT]

Name : Aarti Shukla
Email : sneh.aru2011 AT gmail.com
Designation / Skillset : Sr. Executive or Asst. Mgr., 7 yrs exp. in field of Admin, back office, Training & Development

Resume :

PROFESSIONAL PROFILE :
A self motivated individual who has got exhaustive exposure in the field of administration, fiancé & Business Strategic.
OBJECTIVE :
To continuously enhance my abilities, skills & knowledge and be productive for an organization.
STRENGTHS :
- Self motive to work in challenging environment
- Could bring change effectively & can mould the team as per the organization’s requirement
- Having extensive support experience to executive level management.
- Exercise accuracy, alertness, good judgment, courtesy, tact and patience.
- Ability to work effectively & efficiently as an individual and in team.
CAREER SUMMARY :
Jan 2009 – till date
GREEN CIRCLE CONSULTANTS (I) PVT. LTD.
March 2008 – Jan 2009
DNV (Det Norske Veritas) Certification
April 2005 – March 2008
GREEN CIRCLE CONSULTANTS (I) PVT. LTD.
February 2003 – March 2005
DTDC Courier & Cargo LTD
EMPLOYMENT HISTORY :
- GREEN CIRCLE CONSULTANTS (I) PVT. LTD.
Duration :
January 2009 – till date

Designation :
Assistant Manager - Business Strategic
Reporting to directors

Major Responsibilities Handle : -
Business Strategic :
- To forecast the business opportunities for the organization
- To prepare systematic plan to meet the organizational goal
- To participate in industrial exhibition & trade fair
- To supervise the activities of business development department
Administration Profile :
- To receive phone calls & transfer to concern person
- To Check attendance & leaves of all branches on daily & monthly basis for salary calculation
- Event Management for training, seminars, & Business Meeting, monthly, quarterly & annually
- To Maintain stationery requisition, tour requisition, travel arrangement
- To look after all general office administration i.e. (maintenance of lighting, furniture, systems, equipments etc.)
- To maintain Lease agreement of all branches.
- To prepare I – card, Visiting Card for all employees.
- To Prepare & update employees personal details
- To give instruction to employee for maintaining discipline & office décor
- To maintain Housekeeping of guest houses
- To coordinate with all venders & branch offices
Executive Accounts :
- To Manage Petty Cash and keeping its up to date records on daily basis.
- Cash payment to Marketing Staff (Imprest) and later on verification of its records and reconciliation with its bills.
- Correspondence to debtors & creditors regarding various related works
- To Coordinate with all branches, verification & follow up of all accounting records.
- Vouchers for daily expenses
- To check Expense sheet it’s entry & clearance
- Payment follow with clients
- To keep a track of administrative & account activity of branch offices
- To keep records of all banking correspondence
- Vender’s payment
- Correspondence for all government certificates

- DNV (Det Norske Veritas) Certification
March 2008 – January 2009

As a Training Co-ordinator

Major Responsibilities : -
- Preparation for In house & Open House Training programs :
- For In House :
- Get Training details
- Send course material with feedback and attendance sheet to client
- Prepare Class ID
- Prepare project
- Scheduling
- Invoice details from concert to team
- Add participates
- Prepared certificates and sending
- Fill up feedback sheet and send result to Tutor
- For Open House :
- Get Training Details
- Arrangement for Training program i.e.(Course material, statationary, Food arrangement)
- Registration
- Fees collection
- Prepare Class ID
- Prepare project
- Scheduling
- Invoice details from concert to team
- Add participates
- Prepared certificates and send (if required)
- Fill up feedback sheet and send result to Tutor
- Prepared Quotation for MSC
- Search fro new data base
- Send invitation letter along with broacher to clients
- Get conformation
Admin :
- Hotel Arrangement
- Travel booking
- Training arrangement
- General admin. Work
- Scheduling
- GREEN CIRCLE CONSULTANTS (I) PVT. LTD.
April 2005 – March 2008

As a Executive – Accounts & Administration

Major Responsibilities : -
- A/c & Finance :-
- Bank Deposition
- Cash withdrawal
- Cheque Preparation
- Leave Calculation
- Imprest to marketing person
- Check Imprest statement of all staff
- Payment to venders
- Follow up for pending payment
- Follow up with venders
- Administration :-
- Daily inter offices phone calls
- Daily phone reporting to corporate office
- Daily attend phone calls from clients
- Take date and timing for Director’s appointment
- Attend important calls for Director
- Filling
- House keeping
- Contract Statement
- Incentive statement
- Stationary Management
- Monthly MIS
- Travel booking
- Inter Office Correspondence
- Guest Relation
- Co-Ordinate with Vendors
- Official Letters (i.e. Order place to Vendor, Appointment Letter, Letter of Intent, Experience Letter, Reliving Letter, Stationary Stock Maintain Etc.)
- DTDC COURIER & CARGO LTD

February 2003 – March 2005
As a Customer Care Executive
Major Responsibilities : -
- Direct interaction with clients.
- Technology based communication using Internet & e-mail.
- Possess excellent command over all communication mediums.
ACADEMIC QUALIFICATION :
Name of the Course Year School/University
B. Com 2001 MS University of Baroda
H.S.C. 1998 G.S.E.B.
S.S.C. 1996 G.S.E.B.
COMPUTER PROFICIENCY:
- Basics of Computers, Tally 5.4,7.2 & 9.0

[AARTI B. SHUKLA]
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4343990
Date & Time : 7th Jul 2011 6:30 PM (UTC)
IP Address : 115.241.188.161
Browser Info : Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.112 Safari/534.30
Predicted Country : India

[royalehr]

Meeting & Greeting the Guest

Escorting them

Rooming them

Maintaining the checklist for the pre & post arrival of the guest

Generating revenue for the hotel

Taking feedbacks from the guest