www.homeshop18.com Bangalore : Customer Care Executive

[ijt.jency]

Company Name : HomeShop18(homeshop18.com)
Company Location : Bangalore
Designation : Customer Care Executive

http://www.homeshop18.com/careers.html

Careers :
1) Customer Care Executive :
Location : Bangalore, Karnataka, India
Job Description :
Should have excellent(oral/written) communication skills and good typing speed (20+ WPM)
Should have customer care/email support/sales experience with good typing skills (minimum 2 years exp. and above)
Flexible to work in rotational shifts(day only)
With minimum qualification of graduation and above
Required to make outbound calls, email support(able to handle escalations), chat or up selling (need inbound and outbound exposure)
Confident personality, good presentation and convincing skills
Industry : Ecommerce, call centre, Service, telecom, Banks, Credit card, high end car sales,Airlines,travel portals, concept selling or event management

2) Fullfilment Center head :
Responsibilities :
Fulfillment Center Head will focus on the tactical and operational aspects of our Fulfillment Centers located in major cities of India. This individual manages and directs a fulfillment team including Shipping & Receiving to achieve daily receiving and fulfillment goals. This position works closely with the Operations & Customer Care department to increase customer satisfaction, revenue growth and SLA compliance and is responsible for developing and establishing policies and standards, determining project priorities and implementing distribution initiatives.
Job Description :
Fulfillment Center (Receiving, Inventory Control & Pick, Pack & Ship) experience in retail environment is mandatory
Order Management System : Experience working with an OMS system in ERP
Receiving & Inventory Control : Experience with the major shippers, inventory & cycle counts, receiving from multi-channel cross dock, vendors and retail store transfers, and return processing
Fulfillment : 3-5 years of effective fulfillment (pick, pack and ship) of orders in the most efficient manner
Think and move quickly in a fast-paced company with triple digit growth each year
Manage and prioritize a number of tasks simultaneously
Excellent customer service and communication skills
Strong interpersonal skills
Self-motivation and a proactive attitude with a willingness to be hands-on with all Web-store projects
A track record of leading teams to achieve company goals. Inspires and motivates team members to work together and achieve beyond expectations
Effectively allocate resources and time across Web-store group
Experience in electronics, apparel and footwear a plus but not necessary
Proficiency in spreadsheets, MIS

If you are interested in joining our team, please send your resume to homeshop18careers@network18online.com and indicate the position to which you are applying in the subject line.

Contact us :
HomeShop18
3, Victoria Road,
Victoria Lay Out,
Victoria Layout
Bangalore.

[Guest]

I have ordered Glen Food Processor 6 days back. Now after paying the amount in advance, I have got the product today i.e 09.06.2012. But it is matter of great shame to note that while I plug into the socket, the product could not start at all. Now where I register the complaint ?
Can you solve the problem and stop me to initiate concrete action against home shopee? My e mail id is bakshisanwaria@gmail.com

[Unregistered]

CURRICULUM VITAE :
Sanjeev Boral
Kahikuchi, Guwahati – 17
E-mail ID – sanjeev.12345 AT rediffmail.com

Career Objective :
To serve my work sincerely with hard work to obtain a challenging and a managerial position where I can put in to act of my educational skills and abilities and work for the achievement of the goals of the organization and to be the best in whatever I do.

Working Experience :
1. Organization : Paytronic Network Pvt. Ltd.
Designation : Marketing Support Cum Supervisor
Duration : From July 2008 to dec 2009.
Job Profile : To look and carry marketing and advertising task.
To look After all the advertising material.
To collect each and every feedbacks from DSA’s And Distributors to prepare

2. Organization : Gati Ltd.(ITAG). Logistic Company.
Designation : Service Assistance.
Duration : From April 2010 to april 2012.
Job Profile : To Look After all the Surface and System task..
Also do Data Entry.
Order Booking.
Attending the customers calls.
Maintaining DR.

3. Organization : North East Engg & Construction(NEECON)
Designation : Safety Supervisor.(at NRL site Numaligarh refinery)
Duration : From June 2012 To 31st Dec 2012.
Job Profile : To look all the safety rules and regulations.
To make Tool box Meeting, Men Power,
Monthly Report,Weekly Report,Check list.
To look civil and mechanical task at site.
Attending Safety Related (PPE’S) Meeting.
Maintaing Safety DR. Also Do Documentations Works.

4. Organization : WS Retail Services Pvt Ltd.(FlipKart.Com)
Operations Department.
Designation : In Charge Delivery.
Duration : From 7th Feb 2013 To Till Date.
Job Profile : To Look After All the operational Part.
Team Handling.
Daily Basis Receiving The Data’s
Scanning the every Shipments.
Sending The Reply Of Every Day’s Mails.
Maintainig Attendance Report,DDR,EOD Checklist,
Making Runsheet,Edit RunSheet,Making Biker Reports Etc.

Educational Qualification :
- B.A.(Graduates) in 2005 from Pragjyotish College, Under Gauhati University Assam.

Other Qualification :
1. Computer in basic from ifuture computer institute.
2. Type writing done from Govt Institute.
3. Post Graduate Diploma (FIRE & SAFETY ENGINEERING) Under Epitome Institute
Of safety management.

Other activities :
1.Good communication skills.
2.Interpersonal skills,verbal and written.
3.Visited Industrial Tour at Director of Fire Office North Guwahati,Sila-Fire Station.
*Know about the present existing Fire Extinguishers,Fire Equipment,About Safety Laws,and Requirements etc.

Training Program :
Practical Training on FIRE at EISM Practical Yard,has undergone practical with :
1. Branch Pipes like jet branch pipe,spray branch pipe and revolving branch pipe.
2. Using and filling extinguishers like water type,foam type and DCP extinguishers.
3. Worked with Hose relay hose.

Personal Information :
- Name : Sanjeev Boral
- Languages Known : English, Hindi, Assamese and Bengali
- Date of Birth : 3rd Feb’1984.
- Sex : Male
- Marital Status : Single
- Nationality : Indian
- Availability : Immediate
- Hobbies : Web Browsing, Listening Music
- Strength : Confident, Eagerness to learn new things

Declaration :
I hereby declare that above information is true and correct to the best of my knowledge and belief.

Place : Guwahati
Date . : signature
Sanjeev boral

[Unregisteredkamalsingh dugar]

I want contact phone/mobile no for exchange of size of Shoes supplied by you.

[Mary john]

I m graduate but awaiting for the result. I have 2years experience in bpo. I had given my interview before in home-shop 18 but due to transfer i wont be able to join. So now i m in banglore and i want to join this company again. So will you plz lend me the contact no.of the company so that i can move forward. I will be very grateful to u. Thank you. mary john

[Unregistered]

Mary John

OBJECTIVE :
** To work with an organization which gives me the opportunity to move up my carrier and provide me the bright future.

EDUCATION :
** High school from C.B.S.E
** Intermediate from N.I.O.S
** B.A from IGNOUE University

ADDITIONAL QUALIFICATION :
** Basic Knowledge of computer

EXPERIENCE :
** Worked in ICICI LOMBARD in New Delhi for one year(As a tellecaller)
** Worked in INFOTEC COMPANY in New Delhi for one year(As a CCS)

STRENGH :
** Capacity of handle any type of work
** Good communication skills
** Self Confidence

PERSONAL DETAILS :
FATHERS NAME - Mr.Nobile John
DOB - 15th May 1984
MARTIAL STATUS - Unmarried
NATIONALITY - Indian
HOBBIES - Singing,Playing Badminton

PLACE - Banglore
DATE - 04-08-14