Delta Flight School's Air Hostess & Ground Handling Diploma Course offered at Chennai, India is geared to prepare you for the challenges of this exciting industry. This qualification is designed to be both focused and comprehensive, giving you the edge over your competition.

AH & GH (Air Hostess and Ground Handling Diploma) course covers the most important and essential aspects of the air hostess / flight attendant / cabin crew and hospitality industry.
To Enroll : Email: delta-flight@hotmail.com Call: +91-9176938882 visit: www.delta-flight.com

Topics Covered:
** Air Hostess / Flight Attendant / Cabin Crew
** Introduction and Orientation to the Air Hostess / Flight Attendant / Cabin Crew Industry
** Introduction to Aircraft and Aviation familiarisation
** Air Hostess / Flight Attendant / Cabin Crew Grooming
** Air Hostess / Flight Attendant / Cabin Crew Personality Development
** Crew Resource Management
** Ground Handling
** Customer Service
** Safety & Security
** Introduction to Medical emergencies & Medical training
** Air Hostess / Flight Attendant / Cabin Crew Interview Preparation

* Most airlines require proficiency in English and Hindi for Air Hostess / Flight Attendant / Cabin Crew. You are recommended to pursue additional language courses, if your language fluency needs improvement. Language courses are not offered by us.

On successful completion of the Air Hostess course in Chennai, you will be fully prepared and superbly qualified in this exciting industry, opening doors to various opportunities with exciting career prospects!

FAQ :
What is the duration of this course?
The duration of the Air Hostess / Flight Attendant / Cabin Crew & Ground Handling Diploma course is 12 months.

How many seats are available on this Air Hostess / Flight Attendant / Cabin Crew and Ground Handling Diploma program?
Seats are limited to 25 per batch.

How do I join the course?
You can contact us by email, phone or walk in to get an application during our admin working hours Monday through Saturday and join the course.

What do I need to join the course?
Please see further down on the FAQ, requirements for Air Hostess / Flight Attendant / Cabin Crew if this is the career you would like to pursue. For all other career options these requirements do not necessarily apply.

If you satisfy the prerequisites, you will need to submit the following :
Completed application form
Two passport size photographs ( recent photos taken within the last six months)
Course fee payment

What happens once I have paid the course fees and submitted the application form along with two passport size photographs?
Once all your admission documents are in order, a place will be offered to you on the course and you can commence your program. (Subject to seat availability on each batch)

Do I have a Uniform to wear to school?
The Uniform is White shirt, black Trousers, black shoes, black socks and black blazer. This is mandatory and students will not be allowed to attend classes otherwise.

What are the sectors that offer opportunities once I qualify with this Air Hostess / Flight Attendant / Cabin Crew and Ground Handling Diploma?
The following sectors offer opportunities once you qualify with this Air Hostess / Flight Attendant / Cabin Crew and Ground Handling Diploma :

Airline Industry
** Traffic assistants
** Reservation and counter executives
** Air Hostess / Flight Attendants / Flight Stewards / Cabin Crew
** Sales executives
** Airport duty officer
** Airline personal call centers etc.

Travel agency and Tour operators
** Reservation and counter executives
** Clearing & forwarding agents
** Tour Operators
** Sales & marketing executives etc.

Hotels
** Hostess / Stewards / Stewardess / Attendants
** Tour operators
** Reception Manager
** Travel consultants
** Front office executives / assistants
** Relation managers and captains

Cruise Ship & Cargo Agencies
** Hostess / Stewards / Stewardess / Attendants / Cabin Crew
** Customer service executives
** Food & Beverages coordinator
** Administrator
** Sales/space booking etc.

Corporations & Chain Business Enterprises
** Hostesses
** Customer service executives
** Sales
** Reception Manager
** Front office executives / assistants
** Relation Manager
** Sales & Marketing executive
** Counter Executive

What are the minimum requirements to apply for a Air Hostess / Flight Attendant / Cabin Crew position?
Qualification : 10+2 Pass
Age : Minimum 18 and the maximum could be as low as 32.
Health : Good health is essential and if you are successful in the selection process, you will normally be required to undergo a medical examination
Height :
Most airlines require you to be no shorter than 5ft 2in and no taller than 6ft 3in. This applies to both men and women. This is for safety, as you will be required to reach equipment that is carried on board the aircraft.

Weight :
The airlines do request that your weight be in proportion to your height. The WHO recommendation of BMI (Body Mass Index) is applied by several airlines.

First Aid :
Although having a first aid certificate is not a minimum requirement set by all airlines, it does however help with your application for the position of cabin crew.

Second Language :
A second language is an advantage, however not essential to most airlines. We do however recommend having a second language, as this will help your application.

Customer Service experience :
Customers are the highest priority, therefore airlines seek to recruit cabin crew who have enjoyed working and have excelled in customer contact positions. Also working with special needs, such as the elderly, children and infants and people with physical disabilities would be an advantage.

The ability to provide exceptional customer service
Experience in a face-to-face customer service role
Excellent interpersonal skills and the maturity to deal with a range of customer needs.
Experience, ideally in the sales and service industry.

Many airlines advertise Air Hostess / Flight Attendant / cabin crew jobs that do not need previous experience.

Passport :
When applying for an airline job, having your passport is always an advantage

Eye Sight :
Once successful you will undergo an eye test. If you do not have perfect eyesight then glasses or contact lenses can be worn with most airlines.

Appearance :
Well groomed
excellent standards of personal presentation
Presentable, dynamic and energetic personality
Visible tattoos are a big disqualifier

What is the difference between Air Hostess / Flight Attendant / Cabin Crew / Flight Steward / Flight Stewardess?
Airline cabin crew, are also known as flight attendants. This position occupied by a female member is popularly called as Air Hostess or Flight Stewardess. When the same position is occupied by a male member it is called as Flight Steward. Otherwise, Air Hostess / Flight Attendant / Cabin Crew / Flight Steward / Flight Stewardess all mean the same position. The primary responsibility is ensuring passenger safety during a flight. They are also required to ensure the comfort of passengers which is why good customer service skills are so important.

What is the salary of a Air Hostess / Flight Attendant / Cabin Crew?
The salary for a Air Hostess / Flight Attendant / Cabin Crew member could be approximately Rs. 25,000 to Rs.1,00,000 depending upon the skills and abilities of the candidate, experience and the airlines concerned.

How many years can I work as Air Hostess / Flight Attendant / Cabin Crew?
Many airlines are beginning to offer Air Hostess / Flight Attendant / Cabin Crew positions until normal retirement ages of between 58 and 60 as long as you are medically fit, as they value your experience (usually international careers). A career as an Air Hostess / Flight Attendant / Cabin Crew / Flight Steward / Flight Stewardess would usually last for about eight to ten years, after which airlines may prefer to move you to the ground duties jobs such as Ground Hostess, Check-in-Staff etc or they can be sent into any other department in the airline industry.

What are the usual working hours of an Air Hostess / Flight Attendant / Cabin Crew?
Hours can vary, so an Air Hostess / Flight Attendant / Cabin Crew's career is not for those who like to work 9-5 Monday to Friday. But the lifestyle is social, friendly and sometimes exotic - especially long-haul Air Hostess / Flight Attendant / Cabin Crew jobs where you will fly and stop-over at world airports. It is hard work and rewarding.

What is the career growth and opportunities as Air Hostess / Flight Attendant / Cabin Crew?
Ab initio (inexperienced) candidate will have options of joining an airline as an entry level Air Hostess / Flight Attendant / Cabin Crew. Once experienced, you will have more career options. You may wish to move to Business Class or First Class .You will have the experience necessary to apply to some of the world's biggest airlines jobs as senior crew, or even an executive jet airline or private jet operator as VVIP cabin crew.

You may even wish to seek an ex-cabin crew job. Many employers seek ex-cabin crew to work in offices as their excellent customer-facing skills are highly sought after.

Where is the Air Hostess / Flight Attendant / Cabin Crew & Ground Handling Diploma offered?
The Air Hostess / Flight Attendant / Cabin Crew & Ground Handling Diploma is offered in India at our Chennai Facility.

To Enroll : Email: delta-flight@hotmail.com Call: +91-9176938882 www.delta-flight.com