University Grants Commission Labour And Social Welfare Model Question Paper : www.ugcnetonline.in

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University Grants Commission
Model Question Paper
PAPER-II
Labour Welfare And Industrial Relations, Labour And Social Welfare, Human Resource Management

Model Question List : http://ugcnetonline.in/question_papers_june2011.php
Model Question Paper : http://ugcnetonline.in/question_pape...II/J-55-11.pdf

Note : This paper contains fifty (50) objective type questions, each question carrying two (2) marks. Attempt all the questions.
1. Arrange the following steps of planning in a proper sequence
(i) Developing premises
(ii) Evaluating alternative courses
(iii) Being aware of opportunities
(iv) Selecting a course
(v) Establishing objectives
(A) (i) (iii) (iv) (ii) (v)
(B) (i) (iii) (ii) (v) (iv)
(C) (iii) (v) (i) (ii) (iv)
(D) (iii) (v) (i) (iv) (ii)

2. Which one of the following identifies the basic function or task of an organisation ?
(A) Policy (B) Objective
(C) Mission (D) Programme

3. Match the following :
Name of Thinker : Major Contribution
(a) F.W. Taylor (i) Application of psychology to industry and management
(b) Max Weber (ii) Systems approach to management
(c) Chester Barnard (iii) Emphasis on rules and regulations
(d) Hugo Munsterberg (iv) Increased productivity through efficiency in production
(a) (b) (c) (d)
(A) (iv) (iii) (ii) (i)
(B) (iii) (ii) (iv) (i)
(C) (ii) (iii) (iv) (i)
(D) (iv) (iii) (i) (ii)

4. In ______, a person is perceived on the basis of a single trait.
(A) Halo Effect
(B) Hawthorne Effect
(C) Stereotyping
(D) None of the above

5. Which of the following aims at control through setting goals and productivity measures based on bestindustry practices ?
(A) Pareto diagram
(B) Quality circles
(C) Kaizens
(D) Benchmarking

6. Which of the following is not true in case of manpower planning ?
(A) It is a process by which an organisation should move from its current manpower position to its desired manpower position.
(B) It is an integrated approach to performing the personnel function required to meet organisational and individual objectives.
(C) It involves forecasting human resource requirements.
(D) It is a process to discover the sources of manpower.

7. Match the following :
List – I List – II
(a) Collective Bargaining (i) Institutions set up by the Government for fixation and revision of wages.
(b) Wage Boards (ii) It is a procedure in which compromise is reached through balancing of opposed strengths.
(c) Wage (iii) Remuneration paid to the clerical and managerial personnel on monthly or annual basis.
(d) Salary (iv) Remuneration paid by the employer for the services of hourly, daily, weekly and fortnightly employees.
(a) (b) (c) (d)
(A) (i) (ii) (iii) (iv)
(B) (iv) (ii) (i) (iii)
(C) (ii) (iv) (i) (iii)
(D) (ii) (i) (iv) (iii)

8. Grievance is
(A) A feeling of dissatisfaction.
(B) A dispute raised by a trade union.
(C) Refusal of the management of a demand.
(D) An act of indiscipline.

9. Which of the following is called a negative process ?
(A) Recruitment
(B) Selection
(C) Induction
(D) Performance Appraisal

10. Which of the following is not a function of human resource management ?
(A) Planning
(B) Organising
(C) Directing
(D) Accounting

11. When situation is duplicated in such a way that it carries a closer resemblance to the actual job setting, it is called
(A) Sensitivity Training
(B) Simulation
(C) Managerial Grid
(D) In Basket Method

12. Behaviourally Anchored Rating Scale is associated with
(A) Training and Development
(B) Performance Appraisal
(C) Career Planning
(D) Workers’ Participation in Management

13. Moonlighting means
(A) Working simultaneously in two organisations.
(B) Working under moonlight.
(C) Working in the night.
(D) Encouraging employee to improve productivity.