University Of Pune Model Question Paper BCA : www.unipune.ac.in
Document Described : University Of Pune - Model Question Paper
[4073]-101
B. C. A. ( Semester - I ) Examination - 2011
BUSINESS COMMUNICATION
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 80
Instructions :
(1) All questions are compulsory.
(2) Figures to the right indicate full marks.
(3) Draw figures wherever necessary.
Q.1) What are the Barriers in Communication ? How will you Overcome Barriers in Communication ? [15]
OR
Q.1) What is Listening ? State and explain the principles of Good Listening. [15]
Q.2) Draft an application letter for the post of a Team Leader in Synergy Ltd. along with Resume. [15]
OR
Q.2) What is an Enquiry Letter ? Write an Enquiry Letter to Sai Motors Pvt. Ltd., Pune for enquiring about the various offers they have on purchase of Cars. [15]
Q.3) What is Oral Communication ? Explain the Medias of Oral Communication. [15]
OR
Q.3) What is Group Discussion ? Elaborate the advantages and disadvantages of Group Discussion. [15]
Q.4) Give hints to improve your Speaking Skills. [15]
OR
Q.4) What is a Business Letter ? Explain the Layout of Business Letter. [15]
Q.5) Write short notes : (Any Four) [20]
(a) E-mail
(b) Internet
(c) Multimedia
(d) Meetings
(e) Art of Listening
(f) Video Conferencing