Distance Education Diploma PGDITM Alagappa University www.alagappauniversity.ac.in : Model Question Paper

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Document Described : Alagappa University
DISTANCE EDUCATION
P.G.D.I.T.M EXAMINATION, MAY 2011.
MANAGEMENT CONCEPTS
(2009 onwards)
Time : Three hours Maximum : 100 marks

http://www.alagappauniversity.ac.in/...9&college_id=2
http://www.alagappauniversity.ac.in/...r/1-PGDITM.doc

PART A — (5 × 8 = 40 marks)

Answer any FIVE questions.
All questions carry equal marks.

1.Explain the characteristics of management.
2.Define planning. State the objectives of planning.
3.Explain the importance of planning.
4.What are the advantages of organization?
5.Explain the principles of delegation.
6.Explain the important motivational techniques.
7.What are the needs for a good leadership?
8.Explain the different types of communication.

PART B — (4 × 15 = 60 marks)

Answer any FOUR questions.
All questions carry equal marks.

9.Explain the principles of management.
10.Give a brief outline of different types of organisation.
11.Enumerate
(a)Various principles of decision-making
(b)Process of decision-making.
12.Define ‘Controlling’. Explain the different techniques of control.
13.Explain the principles of co-ordination. Also state the importance of co-ordination.
14.Explain the principles of scientific management. State the features of scientific management.
15.Write short notes of the following :
(a)Business process reengineering.
(b)Bench marking.
(c)Strategic alliance.